Art Carl Jewelers & AC Loan Pleasant St, Malden

I would highly recommend this jeweler. I sent them on a wild goose chase to replace an old watch band and they far exceeded my expectations. And then they repaired my bracelet, ring, and necklace beautifully. Plus, it is a really fun store to browse, so many retro relics from the past!

Customer service is excellent. They go above and beyond to make sure you are satisfied and get every cent of your precious metals worth. They have a variety of unique pieces of jewelry to choose from and are very professional and take pride in their business. I would recommend them for your jewelry and pawn needs.

We bought our engagement ring here and not only is it my favorite thing I've ever owned, but working with Boris was one of my favorite shopping experiences. We wanted a vintage ring that was unique and Boris helped us to find the perfect one. We recommend him to all of our friends. They also have a lovely selection of gemstones and even offered to create a custom designed wedding band for my husband.

Went there earlier today for a chain for a pendant of mine, not only was the homie who owns the place incredibly friendly and genuine, he was also quite inclined to answer all my questions. And ultimately we did mutually beneficial business. Awesome antique spot, far beyond average service, very fair prices on silver. Would definitely recommend 10/10

AMAZING!!! AMAZING!!! AMAZING!!! Excellent customer service, nothing but positive things to say about the business. We regard the staff and the establishment as ethical, competent, and reasonably priced. When a jewelry-related situation occurs, my mother and I for over a decade have been going to Art Carl Jewelers & AC Loan to resolve the issue(s) e.g.-repairs, designing an item, and/or finding something interesting to purchase, there is no reason to go anywhere else. Boris and Michael, always a pleasure stopping by your shop. My mother and I are very happy with pendant #1 created for me, we love the design and appreciate all the details incorporated in the piece. Can't wait to see what the second masterpiece will look like. Incredible find.

Boris is the nicest, most honest person I have had the pleasure of doing business with in a long time. I went to him for jewelry repair/design and with a specific budget. Boris helped me make the perfect selection, even suggesting not to do things due to my budget and value. I have gone to several jewelers before, specific "high end" jewelers that were recommended to me, and I had a much better experience with Boris. I will only be doing business with Art Cal in the future. Respectful, honest, and fair.

Art Carl is one of my favorite family owned shops around. Boris and his father are kind and helpful, no BS, and have a lot to offer. They helped me out a few years back when things were tight and the pawn program they have is fair and reasonable. I recommend this shop to anyone who might have something to sell or is into nice vintage items and rare coins. A+++ business!

This place is amazing. I’ve been coming here for years and have always gotten great customer service and the quality of the products will blow your mind. This year has been a hard one for many people with this pandemic going on. I myself can not leave the house because of my health issues. But I wanted to propose to my gf this Christmas but I was unsure how I was gonna make that happen from home. You just can’t order jewelry online. Well you can but you don’t really know what you may get. I called up yesterday and talked with the owner Boris about the situation that I was in and that I couldn’t leave the house. He took the time out of his busy day to send me pictures of rings in the display case that were in my search criteria. With his help we were able to pick out my favorite 3 and then make a decision from there. Most people wouldn’t have taken the time to take pictures and send them to someone. I was able to find the perfect ring for my gf. Now your gonna ask how did I get it from the store. The owner drove to my house and brought it to me. This is unheard of, I’ve never known anyone that would have done that. He took time out of his day so that my gf and I would have a very special Christmas together. There is nothing more than you could every ask for. So if your looking for something special and you want to work with a true professional and just down right good person than come to this place. You will not be disappointed.

My fiance was nervous about purchasing an engagement ring after hearing different pricing at different stores, and then he met Boris at Art Carl Jewelers. Boris took the time to ask him what he wanted and then went out of his way to find a perfect, clear beautiful solitaire diamond. He then ordered a setting that my fiance told him I would like and let him know when it was ready. My fiance couldn't have asked for better customer service and a better experience. He was so happy to propose to me with a ring that was a beautiful, custom ring for a price he felt was extremely fair. He raves about Boris and the entire experience!

I wanted to share my experience I had with this awesome family business! My husband was looking for a wedding gift for me, so he went there looking for something special for me to wear on the big day. They had quite the collection of jewelry because I ended up receiving two pairs of jewelry from this store! One was an antique diamond and aquamarine drop, (my something blue) and other were diamond studs. I fell in love with both pair, but was concerned with our budget for the wedding on how much he spent. Turns out he got an AMAZiNG deal from Boris the manager of the store. I go in there frequently to get them cleaned and inspected, and they always take good care of me. I have found such unique things in the store for gifts for my friends and family, and the prices are always so fair. If you want to shop small and local, and also get a great deal you have to stop by this shop and check it out.