Bank of America Financial Center Knickerbocker Ave, Brooklyn
+1 347-557-0482
https://locators.bankofamerica.com/ny/brooklyn/financial-centers-brooklyn-16682.html
386 Knickerbocker Ave, Brooklyn, NY 11237, United States
Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Change Orders
- Commercial Deposits Accepted
- Financial Solutions Advisor
- Glass Barrier At Customer Service Desk
- Night Deposit Accepted
- Open Saturdays
Bank of America Financial Center Reviews
E
Ok, so this is definitely not on let’s give this branch (the rudest branch in the whole 5 boroughs) but how can we make this better. If they are overcrowded why don’t direct them to other branches? I rather hear “unfortunately we are overwhelmed, however if you go to this other bank they will be able to better help you, take the M to the city…” Personal look people over the shoulder, and I know they are trying hard to help and I get the attitude comes from the demographic that lives in the area but if you don’t like this branch just ask for a transfer.
J
Bank of America needs to stop treating its clients like sheep. Terrible lines, expect to wait an hour for any basic thing like even getting a check. The staff will lie to you and say it’s because of COVID. They are so understaffed. They mismanage this location severely. They should offer a better wage, there are plenty of people who are willing to work.
Hi Jade. We are sorry that we did not meet your expectations and know that your time is valuable. We will share your feedback with our leadership team. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
S
Terrible experience every time. Anytime of the day, to see a teller, you are going to wait at least 35 mins. There is usually at most two tellers. If you can go anywhere else, do it. Also some times they straight up do not have money. If you need one dollar bills there is a chance they will tell you no. And that’s after waiting for over half an hour. How can you call yourself a bank when you don’t have money. Don’t come here
Hi, Spencer. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. Our team apologizes for your experience. If further assistance is needed please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. ^Joseph
K
Very understaffed for such a population dense area. The line is always out the door for every single service. Expect to wait an hour in line for the teller. There is only one teller working for the entire line.
We appreciate you coming in. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/
S
Absolutely do not come here. I had an appointment at 2pm and didn’t get to actually talk with someone until 3:30. Incredibly unprofessional, rash, and unhelpful.
Hi Simon. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines
T
Bank closed during regular business hours. There were long lines this morning in dangerously freezing temperatures. I personally waited from 9:30 am to 10:10 am before I left. No signs or staff were in place to advise customers what was going on, so we were just waiting indefinitely. Hours of operation supposed to be 9am to 1pm according to the website, google maps and the Bofa phone call system. Yet, the bank was still closed after 10 am .
Hi, Tamara. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ . ^alma
D
Could not send money, they said they would not have time to do it an hour before closing!! 👎
Hi, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris
G
I have no clue why people give such raging reviews and low ratings. I went there, had to stand in a line literally few minutes until my turn. Told my request and I was asked to wait in a comfortable chair with a round table in front. Then an amazing lady, as far as I can remember her name was Joselyn, greeted me in a nice and friendly way and we proceeded to get some paper work done. I can surely say I had good experience with Bank of America.
Hi, Gor. Thanks for the review! We’re glad to hear about your great experience and hope you’ll consider Bank of America for your future banking needs. ^Joseph
S
One teller for over 50 people and the line of course is around the block. I see other staff within the branch just standing and looking instead of being a team and assist. Shame on you! This branch deserves no stars but I must say the security guard, was very helpful and courteous and for that they get one star.
We appreciate you coming in. You may be able to save time at the financial center by using an ATM, enrolling in direct deposit or by using online/mobile banking. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/
A
The locations is never ending nightmare!!! Always an hour long line!!! I'm literally changing a bank. This is radiculs! All the time.
Hi Adrian. We apologize for any inconvenience during this difficult time of uncertainty and we'd like to keep you as a client. We do appreciate you coming in. You may be able to save time by using an ATM, Online Banking, or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If there is something we can do, Bank of America would like the opportunity to help. If there is an account related concern, we would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Matthew
S
On average only one teller is working and there’s always a line around the block. This has been the case since this branch opened. Get more tellers!!
Hi, Sarah. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma
K
Waited more than 30 min to get the service. Ppl behind waiting as well. Two tellers but only one servicing customers. Very slow and not effective. They should have more tellers available.
Hi Kyungun, we know your time is valuable and are very disappointed to hear this. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris
J
Terreble bank they don't have many staff only one tellers the line is always long all the way outside I don't recommend this location is Terreble go there is a waste time.
Hi Jendry, we're very sorry to hear of this and appreciate you taking the time to share your feedback with us. We'll be sure to provide this to the leadership of that location. If you happen to need any additional assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^matt
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FAQs
1. How to Get Access With Bank of America Financial Center?
You can give them a ring by this phone number +1 347-557-0482. Or you can visit their website and fill out the loan form online.3. What Kind of Services Can I Obtain From Bank of America Financial Center?
Bank of America Financial Center enables you to get access a wide range of services which include: '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Centralized Small Business Banker
- Change Orders
5. Is Bank of America Financial Center an Agency or a Lender?
Bank of America Financial Center is a Bank. To make things easier, iPaydayLoans enables you to get access with a large pool of honest lenders over the internet. You can secure a personal loan online through our platform with soft credit check.
2. What Is the Location Of Bank of America Financial Center? How Can I Find It?
Bank of America Financial Center is located at 386 Knickerbocker Ave, Brooklyn, NY 11237, United States. You may simply check the map and locate the easiest way to access it.4. How Can I Secure a Loan at Bank of America Financial Center?
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You can consult with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to late payment. Please always check the terms before signing the loan agreement.7. Does Bank of America Financial Center Offer Loans With Bad Credit?
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