Bank of America Financial Center Town Square Pl, Jersey City
+1 201-626-2852
https://locators.bankofamerica.com/nj/jerseycity/financial-centers-jersey-city-14725.html
125 Town Square Pl, Jersey City, NJ 07310, United States
Services
- ATM Services Available
- Accepts Appointments
- Cash Non Customer Checks
- Change Orders
- Commercial Deposits Accepted
- Financial Solutions Advisor
- Night Deposit Accepted
- Open Saturdays
Bank of America Financial Center Reviews
L
Came in early in the morning after losing my card, Sarita was so patient and helpful in helping me receive my needed information. She was very kind and had no issues with me walking in multiple times, she really saved the day! Will be coming here again :)
Thank you for being a valued Bank of America customer, Lourdes. We appreciate the positive review about your experience.
A
Unsurprised by the bad reviews since it is consistent with the service here. Absolute no sense of customer service. The manager of the place was literally just delegating to others, while she had customers waiting, and counting down the time until she could leave and shut the center down vs. actually be helpful. Awful experience! Feedback to BofA if you are seeing this: Automate the heck out of a Financial Center since these sort of centers are of no use to actual customers and just drag your brand name down. P.S. Please do not post the standard response, since it seems super mechanical / bot-generated. Kindly recruit better, proactive, customer-centric people in Financial Centers. Or, just don't have it at all.
Hi Arun. We'd like to find out more about your experience. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines
S
The first time I have to wait 1 hour and didn't fix my problem. But my last experience was good.
M
Terrible experience at this branch. The old bank manager was superb, but I think she has transferred to another branch and since then customer service has been awful.
Hi, Meghna. We are sorry that we did not meet your expectations & we appreciate you taking the time to send your feedback as we’re always working to improve. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^izzy
C
There is no one to assist. I specifically made appointment and it was past 30 mins no one came to let me know how long does it take or if its gonna make late. I gave that one point also because of Branch manager, she is good.
R
System supposedly down and no sense of working with the customer instead of just a few clicks to try to tell us to leave. I’m truly unhappy with my experience at this branch as the customer service here was non existent. Over the phone I’ve only had great experiences with BoA.
Hi Ronald. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
S
Horrible customer service all they want to do is setting a pin number, just for every little thing, waited an hour and only one cashier at the counter who only can do checking in service....
Hello Shaye. We are sorry that we did not meet your expectations and know that your time is valuable. We will certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern we can help with, please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^mark
T
At 9:42am on a Monday they have only one teller that is still setting up his drawer or whatever it is they do to start the day and a line of 7 customers waiting. This Bank of America branch is horrible!
Hello Thalia. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael
C
Rude and disrespectful. No wonder they keep getting robbed.
Hi Cynthia, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris
C
very poor customer service even as a private client they wouldnt witness a document signing. customer service has gone to zero.
It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica
Nearby Loan Stores in Jersey City
FAQs
1. How Can I Locate Bank of America Financial Center?
You can contact Bank of America Financial Center via +1 201-626-2852. You can access our online loan marketplace to submit your loan request as well.3. What Loan Services Can I Get From Bank of America Financial Center?
Bank of America Financial Center provides following services: '- ATM Services Available
- Accepts appointments
- Cash Non Customer Checks
- Change Orders
- Commercial Deposits Accepted
5. Is Bank of America Financial Center An Agency Or A Lender?
Bank of America Financial Center is a Bank that accepts all kinds of loan requests including online installment loan services. In addition, iPaydayLoans, as an online loan broker, can connect our customers with our online partner lenders to get reliable loan services.
2. How Can I Find the Location of Bank of America Financial Center?
Bank of America Financial Center is located at 125 Town Square Pl, Jersey City, NJ 07310, United States. You will find their address easily on the map and visit them in no time.4. How Can I Get A Loan At Bank of America Financial Center?
You can submit your information on their website. If you need addition financial assistance, you can always click here to see what's available for you.6. What Will Happen If I Can't Pay Back My Loan?
You should discuss the issue with your lender if you have issue paying your loans. Your lender may adjust the repayment due dates for you to cope with your current repayment ability. Click here to learn more information if, for example, you defaulted on your online title loans.7. Can I Get Loans With Bad Credit from Bank of America Financial Center?
Yes, it is possible to apply for loan without bad credit such as personal loans online from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit our online loan platform to get instant loan offers with bad to no credit.