Auto Now Financial Services N 16th St, Phoenix

This company is bar far the worst company I have ever dealt with. They are extremely rude, and have zero compassion for any human being. Every single rep I have spoken to has a horrible attitude, or has an issue with listening. Their favorite things to do are cut people off while talking, assume they know what is going on in your life, make rude comments, and have attitude. I only remember 2 names; Patricia, and Ariana. However if you call you will get another one of their rude employees. Do NOT do business with this company.

Customer service is rude and the service sucks period !!!

Man let me tell you.. The people here have helped me ALOT at first it was a struggle i was in tears trying to figure out what to do. And the moment i got on the phone with the Manager Karen Alvarez she worked with me thru it all. Of course i still had to pay my paymnt but man thus women is so understanding and kind and patient. You have know idea Karen how much i appreciate you 🖤 thank you so much from me and my son Mathew.

They are a horrible company they use a form of intimidation lies and corruption to get their way. They need to be shut down I’m going to call the BBB on them. They don’t send, proof of payments, new changes to policy email or letter and add new fees every time you turn around which without notice is illegal. These cars are not worth purchasing my entire panel went out after a year. The REAL auto company personals told me they have concerns about my vehicle from the beginning of purchase. Again don’t purchase/finance with them. They are crooks and don’t mention their customer service department just a bunch of unhappy unprofessional no adequate training people.