August REI Broadway Blvd, Garland
+1 972-767-9219
http://augustrei.com/
3960 Broadway Blvd #107, Garland, TX 75043, United States
August REI Reviews
S
I've worked with August REI for about 7 years, and have nothing but great things to say about them! They are knowledgeable about current laws and stay up to date when changes are made.As a loan servicing company, they are super responsive, and provide great customer service. Amanda, in particular, is always quick to respond , and Amy (the owner) is always available when I need to speak to her. I highly recommend this company!
Sejel Naran - Thank you for your fantastic 5 Star Review! And, thank you for acknowledging the tremendous time and effort we spend to stay abreast of current laws affecting mortgages, escrow, loan servicing and much more so that we can continue to provide the best customer service to all of our clients. We will pass on to Amanda your compliment about her quick response in helping you with any questions you might have. We appreciate that you highly recommend August REI and even more so, appreciate the privilege of serving you for many years. We look forward to serving you many more! ~ASC
M
Our mortgage was serviced by August REI in 2018 and I had issues regarding the loan. Jazmine stepped up to the task! She was courteous, professional and proficient. She was able to resolve my situation and made me a believer that August REI can still provide good old fashion customer service. She's a star!
Mike Johnson- Thank you for your five star review! We appreciate you recognizing Jazmine as 'a star' for her courteous and professional service and we will pass it on to her. Thank you for the opportunity to service your loan. ~ASC
N
Just found out that my loan was sent to August REI for servicing. I hadn't heard anything about this from my previous servicer, so I was a bit perplexed. Angelica was great in walking me through the information they needed and that I needed to get set up! Thank you Angelica!!
Nancy – Welcome to August REI and thank you for your Five Star review! Angelica and the rest of our staff work hard to help our clients navigate the loan servicing process. We are here to help you with any questions or concerns regarding the servicing of your loan. We will pass your compliment on to Angelica. ~ASC
j
August REI and Cindi Lima have provided considerable assistance managing a third-party obligation over the past several years and I would recommend them to others that have mortgage servicing needs.
John Burt- By taking the time to send such a great review and recommendation, you've made our whole team very happy, especially Cindi! Our highest priority every day is to provide the best support for our mortgage servicing clients. Thank you! ~ASC
L
August REI is pretty good and their customer service really nice. The representatives are friendly, knowledgeable and they're ready to help every time you call. I recommended that their bosses treat them to lunch or whatever. I recommend that they continue to do an amazing job!
Lupita Rocha - Thank you for taking the time to leave your Five Star Review! We especially appreciate that you recognize the outstanding service our 'friendly and knowledgeable staff' provides to help you and all of our clients. We look forward to continuing to serve you in 2022 and beyond! ~ ASC
z
August REI has been my loan servicer for many years. Angelica A. Helped me with getting the sale set up
z10izpro – Your words of appreciation make a world of difference and encourage Angelica and the rest of our team to continue to work hard to deliver first class service every day. We appreciate you for being a client for many years and look forward to providing you great service for many more. ~ASC
E
Horrible customer service. I have a loan processed through them, they refuse to send credit agencies the positive payment history so that my credit score reflects my actual payment history. I believe they are criminally negligent.
Eric- August REI is one of only three independent 3rd party loan servicing companies in the US that have the ability to report to one credit bureau when loan payments are made. However, we can’t report loan payments without a person’s tax number and date of birth so that it can be accurately reported. Thank you for providing that information a few days ago. Unfortunately, during the six months that we have been requesting your information we were unable to report, but we will report to the credit bureau going forward. ~ASC
a
Excellent loan processor. I have worked with Cindy and others who have been careful and judicious in helping me adhere to state laws & processes in our collection attempts. Also very impressed with how they communicated with my borrowers during the pandemic. A+
acfbobcat - Thank you for your wonderful 5 Star Review! We appreciate that you called us an "Excellent loan processor" as well as recognizing our communication processes that help your borrowers. Looking forward to helping you and your borrowers for many years to come. ~ASC
D
I was with August REI for 9 years. It wasn’t until the account manager Angelica and the front office lady (I believe her name is Erica) took over my account that my stress and anguish was resolved . I want to give them a special thanks for working diligently on my behalf and got my payoff taken care of and rectified. Thanks again Ladies. In the beginning there was only trials and tribulations after trials and tribulations alongside a lot of sleepless nights. There was so many ups and downs. There was some misunderstandings as well as frustrations. My biggest issue was my lender Hendrey Puebla he was my worst nightmare. I do not recommend doing any credible business with that guy he is a real piece of work. If it wasn’t for the lender, the miscommunication, and the unnecessary frustration I would have given 5 stars. Keep up the excellent job Angelica and the front office young lady you two are a great asset to August REI
Dianna Blevins – Thank you for your positive review! Our most important goal has always been to provide the highest quality service with people that really love what they do. We appreciate you letting us know what great client service Angelica and Erica were able to provide for you. Yes, you are right, they are both great assets to August REI and we will be sure to pass on your compliment. ~ASC
G
Jasmine provided excellent, knowledgeable, professional and personable service. She followed-up and called me back as she stated she would. My issue was resolved in a reasonable amount oftime.
George Sproul- Thanks for your 5 Star Review! We are happy that Jasmine was able to help resolve your issue in a timely manner. She is a true professional and strives to give each client the same professional and personable service. We will pass your compliment on to her. We make it our goal to hire individuals, like Jasmine, who are passionate about service and willing to go the extra mile. Thanks for choosing August REI! ~ASC
j
Mrs Jasmine was a good Lady that work there she made sure i understood everything . Im hard of hearing .She made me feel real welcome to be able to able to ask question. Thank you.
June Richardson - Thank you for your Five Star Review and for taking the time to write such a nice review about Jasmine and August REI. Online feedback is precious to us and we appreciate you letting us and others know about your experience with us. ~ASC
M
I highly recommend August REI. I have been with them for over 5 years and their service representatives always answer any questions I have about my house payments. Due to my on-time payment history, my credit score has gone up as they are one of the few servicing companies that actually report to credit. I can't say enough good things about Amy and her group. Thanks for all that you do guys!
Mika Barnett -Thank you for your wonderful 5 Star Review! We are so happy to hear that our credit reporting service has benefited you. We appreciate the opportunity to service your account for over five years and look forward to continuing to do so through the coming years. ~ASC
P
Had alot of issues we needed to straighten out on our account and thankfully Jasmine VERY patiently helped me get it straight. Thank you again Jasmine
Pamela Teubner- Thanks for your Five Star Review! Here at August REI, we believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We appreciate you pointing out how Jasmine delivered that kind of service to you. ~ASC
Nearby Loan Stores in Garland
FAQs
1. What Is the Contact Information of August REI?
You can call August REI via +1 972-767-9219. You can use our online platform to get instant loan quotes as well.3. How Can I Get A Loan At August REI?
You can submit your loan request on their website. If you need other financial support, you can always visit our online loan platform and explore more options to get payday advance loans.5. What Will Happen If I Can't Repay My Loan?
You can always contact your lender if you have issue paying your loans. Your lender may adjust the repayment due dates for you to cope with your current financial status. If you default on your online title loans, you may lose the ownership of your car.
2. How Can I Find the Location of August REI?
August REI is located at 3960 Broadway Blvd #107, Garland, TX 75043, United States. You can look for their store address on the map software and visit them in no time.4. Is August REI An Agency Or A Lender?
August REI is a Mortgage lender that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan broker, can link our customers with our online partner lenders to get dependable loan services.6. Can I Get Bad Credit Loans from August REI?
Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also check our website to get instant loan offers with easy conditions.