Associated Bank N Casaloma Dr, Appleton

Was Waiting in the drive through for 20 minutes with a screaming child. There was only 2 cars in front of me. The 3 banks in neenah are much faster.

Total lack of competence is the understatement of the year !!! Came to deposit checks into my business account and cash into my personal account . Took almost 20 mins from the time i sent the tube over and they gave me a hard time about the checks . multiple other cars made it through while I waited .This is the worst branch in the company by far. I cant believe cooperate lets this happen with no action to fix this horrible location . STAY AWAY FROM THIS LOCATION !!. The reviews are spot on

I came iyn my work brake for a deposit and no one answered for 5 min... Than ignored me with my sister in there have. 2 other cars went by.. make that 3 now (I was there first and only car for the first 5)and had to ring them 3 times to ask why it was taking so long. I normally am treated very well here but want sure why these events happened. I also had to get back to work...

Stopped by this location this afternoon worst customer service I have ever experienced. I'm looking at different banks to take my business elsewhere. I have another account at community first they have excellent customer service and are really all about making their customers happy.

Tellers are the worst I've ever experienced at any bank. Rude, clueless and no sense of urgency or professionalism. The manager Rose however, was very helpful and professional.

I had a deposit not come through and I had 5 or 6 NF charges come at $35 each all on same day.. I asked for help in the situation and all I got was grief and felt disrespected. I've been hearing negative things and I brushed them off thinking it was a one time event or just talk but this changed my mind! The customer service has depleted with this service provider!

Listen I can't believe what happened today with your store. I spent 33 minutes in the drive thru line before getting serviced, did Covid just give you the green light to cut employees and limit people allowed inside? This seems real lazy and by now you should have had another plan to get people through your drive thru line. I will be back in 4 weeks for a money order and if it happens again HELLO VERVE.

My company messed up our new bank info and Jessica called me and took care of everything for me. Best bank I've done business with and everyone is always happy and so nice.

Total joke of a bank. I delivered a large check to simply be endorsed. 45 days later we still wait for the worst customer service to get us our money. No one calls back and when they do no one has any clue whats going on. Did I mention that they actual lost the first check... Total joke of an organization!

This location is the best in the fox cities. The ladies are all wonderful, and they do the best they can being short handed. Also some of the comments on here are a joke. No bank is open 24 hours, it's the atm that makes it 24 hours. Use your brain, geez