Apple Bank Westchester Sq, Bronx

I'm using my son's cell phone. My son, Richard Athans, died on Oct 29, 2021. His friend, Edward Heyliger, was feeding his 2 cats and my cat because we both were in nursing homes temporarily He gave Edward my keys and his keys to our apartments and mailboxes. He stoled from my checking account over 5,000.00 dollars. I put in a claim with Apple Bank's claims department. They didn't approve the claim because they claimed that i gave Edward permission to use my account which was not true. My son was staying at my apartment so my pocketbook was on my kitchen table which i had my atm card & pin number in my wallet. Edward took my atm card & pin number and took out money in November from Wells Fargo bank also from TD bank which was my son's bank & used my apple bank to withdraw my money. He also charged some things on my ctedit cards. One credit card he charged over 1400.00 dollars which they credited. If they had a rating of zero i would have given them a zero. Apple bank did not want to give me back the money so the police said they could not do anything to help me find Edward Heylidger. Apple Bank is the worst bank. I am going to change my bank to TD bank.Paula Worshoufsky

The westchester square branch, Customer service is the worst. They are very slow, I walked in 11:45am, left 1:50pm and still wasn't seen by anyone.

I need that bank's code swift plis to make a transfer

Gee what’s with the Apple Bank on Westchester Square? Every time I try to use their ATM machines they are not working . Also the tellers are rewriting deposit slips saying it’s their policy. This must be true only for this branch because at the Bartow Avenue and Parkchestet branches the tellers don’t do this. The tellers have rewritten my deposit slips saying that my numbers weren’t clear and that I used the wrong pen (mine instead of the bank’s. It’s a good thing that this particular branch isn’t indicative of all Apple banks otherwise Iwould bank at another bank. Mary

They are slow, tellers look like their not interested in working. Change Bank if possible.