Amscot - The Money Superstore S Semoran Blvd, Orlando

Very nice customers care,Matt is a old gentle man. He is very friendly and helpful to us. Thankyou.

I usually hold this staff in high regard, but not today. I called one the customer service rep to inform them that my flight got canceled and to let them know that in Youngstown, Ohio doesn’t have that many flights to Orlando, I proceed to give all my information and everything was set. I get a message with someone laughing saying that my account was due and it’s Amscot rep. I called Amscot and the young lady hung up. I called again and it was a young man and I try to explain the situation to him, but it seem to be a joke to him repeating the question in a condescending way. People that have access to sensitive information like social and account numbers should be as professional as bank employees. I have Call Recorder on my phone and thinking about sending the audio clips to the corporate office, I don’t know.

I have been a customer of amscot for quite a while now and I do cash advances with them. Well the one time I decide to go to this location is when something messes up. I paid both my loan as well as my significant others and tossed the receipt because I trust that they’re doing their job. The next day I come back and mine is paid but his isn’t? There was a lot of back and fourth with the managers of this branch even got the cops involved. Well it took them (the district manager) 2 weeks to look at the camera to see that I really did pay it when they could have done that in the first place. There’s always new employees coming in and out of this branch which is why I don’t trust it. I’ll stick to my normal location and never coming here again.

Such great customer service courtesy of a Tiffany, I was experiencing an emergency and she provided me with a solution that gave me peace of mind, I use this location frequently and always receive great customer service. Thank you!!

They gave me fake bills and would not take it back or swap it out

Emergency money needed? Amscot got me!!! Also paying my bills and sending money I do here with no problem.

Oh dear Amscot. I can honestly say that I loath having to come into your locations. I firmly believe in my heart that you seek the rudest, most condescending people you can hire. Today I have had the displeasure of dealing with "REBECCA". Now, I've dealt with some real works of art but "REBECCA" has taken the cake. She was brute and seemingly ignorant from the moment she decided to be the one to attend you. The store was not at all busy and there was no line out of the door. No reason to merit such aggression. I am truly hoping that these comments and reviews make it to a place that can do something about it. It takes a smile and a friendly nature to live a good life. Is there any way of cutting the 1 star in half??

I postponed my cash advance two weeks and two days later the money was withdrawn from my account. When I called and asked if it wasn't put in the system, the mans only response was I guess not as if it wasn't a problem that I was overdrawn now in my bank account because of them. Absolutely no help. I'd rather borrow money from family than go with their option which was to take out another cash advance to cover their mess up. My account is now overdrawn and I'm more pissed off than I was before I called .

Sometimes if I get short i get money from them and the personnel were helpful. I went today and they change the personnel and they don’t have any idea of what is customer service, this will be my last visit

Worst service ever!!!! The African American woman on the night shift is very disrespectful and in my opinion is only professional with whom she wants to be. Very slow as well.