La Familia Pawn and Jewelry Semoran S Semoran Blvd, Orlando

They were knowledgeable and patient. They even put a battery in the watch I bought that was dead. And set it for me. I had been to another store previously to look for a similar watch and bought one but they had the one I really wanted when I got home I realized the one I purchased was not running. This was an emergency have to have it today situation and they were so kind and patient I really would recommend them to anyone.

The staff was very friendly and attentive. I'd like to recognize Carla for her excellent customer service and willingness to work with me. I exited the store content with my purchase. Highly recommend 10/10.

Very friendly associates. Nice and reasonable selection of stuff! Will definitely come back! Thank you so much for making my experience a pleasure! 😊

J and Shannon were very professional. Customer service was outstanding. Knowledgeable of the items I was looking to purchase. Will definitely be back to buy more.

I love this location and the people that work there always helpful and kind they go the extra mile to meet your needs I am always satisfied and happy when I leave this place

Today myself and my family went to La familia Paw. We had an amazing experience with Nestor. He was amazingly helpful,knowledgeable,patient and help me get what I was lookingfor. Definitely recommending this location to everyone.

I've been doing business with them for years at several locations .. Great place with good people .Honest and sincere

First time there and they were very nice was able to get a necklace that my wife wanted and it was a great and fair price

Great place to go shop and get good deal the employees were very friendly and professional I will definitely go back and shop there again.

As always staff is very pleasant and courteous. The terms and conditions are good

Great store! Great customer service! Thank you everyone for always helping me out! You guys are the best!

Great experience for my first very friendly great service

I have used la familia pawn shop many times, usually dealing with Nestor whom is great. This last time i was helped by the ladies (all of them) which were also amazing and very kind. They were very patient with me while looking for a ring small enough to fit my tiny fingers. I appreciate the great customer service and hard work from all the staff.

I went in with an uncertain mindset but Haidy was very patient and offered good options! Will come back for a bracelet!!

Today I came in as a first time customer at the semoran location. And Ms. Heidi gave me excellent customer service. She took time out to answer my questions. And she also gave me a fair pricing, on my items. The store feels and looks pleasant and has lots of cool items and beautiful jewelry. I will defiantly be back. Thank you!!!

Extremely clean pawn shop. Staff is so fun and nice 😊 Great deals

This is a very fine establishment I would highly recommend coming here great offers great deals all together lovely place

Great prices and great customer service! Nestor is Great go check him out!

Thank you so much to J for the great customer service!

One of the best places I know for unique silver, staff here is the best very patient and friendly. If you want excellent customer service with a smile then this is your go to pawn shop. I will always continue to come here first.

I haven't used pawn shops much in the past but I'll give five stars to La Familia. Staff is friendly and helpful. I'll be going back to La Familia to do more. Stop by one of their shops just to browse; they have some really good deals. You can save money by shopping there. They have shops all over the central area. Thank you.

They could have done a better job on the offer been going there since 2018. Also I encourage the manager to be more polite and learn management skills. No one is going there because they need to hear stupid jokes on the offers. Overall they solved part of the problem. Just that little feedback.

I’ve been to plenty of pawn shops down the line and this is by far the best one I have been to! As soon as I walked in, Nestor greeted me with great customer service and was very attentive along with the other employees. Highly recommend

Great customer service!!! Come see J, best prices!!

I The beautiful Jasmine Rosario helped me get the very thing i wanted at such a low price it felt like i stole it. I LOVE FAMILIA! SHOP HERE you won't regret it!

Karla was amazing. Takes great care of me everytime I come!

Nice and clean, they did well on the prices. Professional

Good customer service come here thank Nestor 👏🏽👏🏽

Had excellent customer service with Jasmin. She took care of me and gave me an excellent deal on a 14k 24” Cuban Chain Necklace. Will be coming back. Great service.

I came in today for the first time and the new employee helped me and did an amazing job explaining how pawns worked and the great prices for their items!! Definitely coming back

If you need someone to help you there just ask for Nestor he’s the best he’ll work with you to keep you happy and make you feel like family he tells the truth and tell you what is best for you so you could be his customer forever and to do excellent business with you how the name says Familia that’s how they deal you and treat you trust me they do care for the customer everyone there are super nice and great and all of them have awesome customer service

Great service Néstor! Thank you for everything always!

Super great service! will definitely come again!!

Today I walked In not even expecting to buy anything, but more so to look around at the chains. Last week , it’s unfortunate someone stole my 24 inch 18k 2 tone chain. It’s something that I thought I could never replace. I was greeted by Jasmine , who showed compassion to my situation and who was truly trying to help me get something similar to what I had. Jasmine had patience , and let me try several Chains until I was satisfied. I winded up putting something on lay away and I’m happy Jasmine was there today to help me. Now I only want to do my purchases with Jasmine and Jasmine only.

Jasmine Rosario was a great help. She made buying my new laptop an enjoyable experience. She also made sure I got the best deal on the product that I was buying. Overall a great experience I would love to shop here again.

All 3 ladies where very professional polite and savvy .

The best crew when it comes to deals ✌️!

Always an awesome experience at La Familia. The staff is great and always try their best to help me out. Highly recommend to anyone looking to pawn or sell anything.

great people, very helpful and fantastic negotiators. worked with me on the price and were very friendly!

I was looking for a small microwave under $30 and found it. The clerk got a cup of water plug it in and it heated up the water. It worked. We see if it continues to. For $5 bucks more I bought a 6 month warranty. Clerk was nice and helpful. Thanks.

They were very friendly and service was fast

I’ve been buying electronics and jewelry from La Familia pawn and jewelry for around eight years now. They are always pleasant greeting you right away and answering all of my many questions. Gloria is amazing she’s extremely knowledgeable about what her store has, always making sure I get exactly what I came to buy! Because of Gloria’s confident but friendly sakes skills I never leave empty handed or without returning. I absolutely love the store and will continue trusting them with my electronics and jewelry. Tanesha

Nestor was very professional and an awesome person as he assisted me with Customer Service. Will look forward to see in again for assistance.

The whole staff at this location is very professional especially Jose!!!!!!

The staff were very courteous and helpful!

Nestor was very professional and an awesome person as he assisted me with Customer Service. Will look forward to see in again for assistance.

La familia has a number of locations. I like the convenience with their website that allows you to make payments which other pawn shops don't do. Also if you pay off your loan within 15 days you only pay 10% interest unlike other pawn shops. The staff at this location are polite,courteous, and knowledgeable. I highly recommend this location or any of the other la Familia locations (I've used a cpl of the stores as well)

Great staff , super friendly , strongly recommend coming here.

The lady who assisted me today was so nice. I was in and out quickly. They have a lot of good stuff at this location. I’ll be back!

Finding a good place to sell your jewelry is hard to find but they make it very easy here. They were very transparent with the value of my items and gave me a fair price. I will definitely come back if I have more jewelry to sell.

Ok so these people are freaking awesome! I wish I would have gotten the girl's name that helped us because she was amazing. She greeted us as soon as we opened the door and was next to us answering all our questions quick. She was really funny too and had no problem talking to my five year old entertaining him. Will totally be back!

The salesman that took care of us was courteous, informative, and just all-around great. We had a pleasurable experience, and will definitely be back. Thank you

The people here are awesome and very happy going people and he hocked me up with a good price on some skates my daughter had been looking for will prefer to come her more than any other pawn shop have a blessed day

The young lady who help me was very sweet and allowed me to take my time and look at the items I was interested in. Thank you for your excellent service!

The service was great and the deals were pretty good! I'd recommend people to come by for a visit👍🏽

The guy that attended me was unfriendly I have been doing business with La Familia for years the employees that are usually there and attend to me were absent the employee that attended me today made me feel as if I was bothering him when I ask questions I will try not to deal with him again.

Amazing place very good customer service very kind people , Thank you so much La Familia for all the service you guys are the Best ❤️

The staff is very welcoming and helped with any questions I had with transaction. I would highly recommend them.

Great friendly easygoing people, nice clean professional environment, solid selection. Would definitely return

Heidi and Carla at your location on South Semaron in Orlando Florida are amazing. Please take care of those kinds of employees. Made my visit today an awesome experience. Will definitely be going back there.

Great place to do business at. The staff is always friendly and the selection of products are vast. I have been dealing with this place for years, and never had an issue. Always fair prices, and they warrantee what you buy.

These guys are something else, since you walk in the door... they are professional, efficient and quick....visit them... they got you!

I absolutely love this family own company that makes you feel like you’re a part of the family that’s why it’s la Familia almost pulled into Cash America didn’t know they were there once I saw that they were there immediately bust a left turn into the parking lot and was taken care of like I was family coming back to you guys later for everything that I need as a fellow business owner and if you come into my location at Safe Tax Conway I will do the same for you! 😉

They were pretty good and very friendly as they should be with there customer if I needed to go back there again I would and I would also recommend other people to go also good service

Karla was amazing. She helped me with a Louis Vuitton purchase and got me a great deal. Great experience.

Great experience! Thank you Nestor for always helping me out! You da BEST!

Great costumer service!! Thank you for always helping us out Nestor!!

Helped me find the perfect to propose with! Great customer service, the employees are friendly and even offered me a discount due to my wait. If I could give them over 5 stars I would!

J was very nice n helpful. 🤗

I have now been to two location here in Orlando and they have both been wonderful experiences. Everyone is so nice and their prices always fair and always with reason. They answer all your questions and are very helpful when buy and selling. I would never use another pawn shop in Orlando ever!!!

Great service! Thank you Karla and Nestor for all your help! You guys rock!!

Great guys in here, Franco is awesome and was more than fair, and the associate Shirley was really nice and accommodating. You can tell they are truly a family business and they do great work!

Love to shop at La Familia Pawn they were great assisting me with my purchase.....

Heidi took great care of me I was very satisfied with her service with me. I will definitely be coming back if I need to because of her great customer service.

Extremely helpful, friendly & nice people.

Friendly and knowledgeable staff, great place to do business !

I had several items in pawn since 2015. Since then I moved several hours away. I was able to extend my loan every month (on those same items) for the last 5-6 years via phone and then eventually the app. In august of 2021 I was finally able to make it back to Orlando to pick up my items. After 5+ years in pawn I found that my items were in pristine condition, well preserved, and well cared for! My belongings were at the Curry Ford and South Semoran location. One of your employees in particular, Nestor (dont know his last name) was particularly helpful over the last several years insuring that I knew my payment due dates, which helped me to protect my items from default. The items were more of a "sentimental value" than a "cash value" to me! I have spent the last several years away from home on active duty with the Army, and I'm happy to say that my belongings are finnaly back home, and, have been well cared for! Thank you to Nestor the Curry ford/Semoran staff, and the rest of the La Familia family!

Great place to buy from they have very good deals and were very helpful in assisting buying my bike and also kind enough to let me borrow their tools to tweak it. Highly recommended.

Great place to pawn! They work with you very well.

Best pawn shop i’ve been to, lots of stuff to look at and they treat you like family if you want a positive experience i would recommend coming here

Amazing quality, humble people and very quickly. The person that helped me took his time and explain everything I wanted without any issues. Thank you they even offered me insurance, however I do not have this store in my area so I politely had to declined but thank you guys !

Thank you so much so far so good okay make sure my power wash is running good do not use it in the shop God bless have a great day the payment got to you I'm out of state my daughter pay it let me know what's going on have a great evening

😊 I Absolutely Love This La Familia 😊 I am always provided w outstanding customer service in a timely fashion no matter what, even when all associates are w other guest your still acknowledged & are apologised to for the wait. Gloria & Nestor are absolutely wonderful souls their always there in my time of need & are just all around AWESOME people. I literally have a La Familia right across the street from me & don't go there because I only like going to this location. Keep up the great work guy's you help so many families & people in need you guy's will always be blessed.

I have never been to a pawn shop as professional and proper as this one. Since I walked in everyone was very helpful and happy. I was treated very nicely. I would highly recommended this pawn shop to anyone who would like to get rid of anything or need a loan.

La familia has a number of locations. I like the convenience with their website that allows you to make payments which other pawn shops don't do. Also if you pay off your loan within 15 days you only pay 10% interest unlike other pawn shops. The staff at this location are polite,courteous, and knowledgeable. I highly recommend this location or any of the other la Familia locations (I've used a cpl of the stores as well)

J was super cool! Help was great!

I will certainly recommend this specific location, With corona and everything we all having such a hard time, Elton welcome me with such understanding and and tailored to my needs. All the other staff, they displayed such welcoming spirt😊😊😊😊. I will definitely go to your store again. Elton you rock!

I've been to many pawn shops in central Florida. Always to buy never to pawn. Being a home owner and a sub- auto mechanic, I am always looking for deals on tools for both. There were times I had bad experiences at other pawn shops but I always try to save a buck. My visit to la familia was great. They treated me with respect and we're very professional. I was able to get a deal on an item I needed. I was happy with that. But most important, I was treated very well.

Kiia was amazing! I was buying Nintendo switch game for my daughter and she took her time explaining everything to me. She even gave me her number in case I have any trouble setting up the console. Thank you so much Kiia! Will definitely shop here again.

Had an amazing experience! I went in and was given amazing customer service. A gentleman called Franco help me to find what I was looking. Highly recommend.

Great deals on jewelry and electronics. If you have broken, unpaired or jewelry that you just don’t use, now is the time to sell. I got more than 40% here than at other pawnshops. The people are nice and prices are great.

Amazing costumer service!! Thank you Nestor!!

Friendly staff and great service and prices. Elton helped me with my purchase and recommend a jewelry repair shop. Will definitely be back at this location to shop again!

They always take good care of me & treat me like family. Always friendly, funny and flexible people who truly want to help their customers and care to help you find your needs. Best La familia pawn shop in town.

Was helpful and made certain to access each item was selling at got fair estimate

Friendly staff and great service and prices. Elton helped me with my purchase and recommend a jewelry repair shop. Will definitely be back at this location to shop again!

Nestor had great customer service he helped me very well

They did the best they could for me. Would come back again to this location if need be. Thanks Shirley!