Affinity Credit Union E Army Post Rd, Des Moines

I’ve been a member of Affinity Credit Union for the past 14 years. They are always welcoming, dependable and greet you with a welcoming smile or a warm hello. Looking for a credit card or loan? Their rates are spot on and very competitive on a national level. Their Loan Department, hands down the best and easiest I’ve ever dealt with. Specifically, Tania De La Cruz, is the consummate professional who knows her stuff and makes sometimes stressful situations much more easy and flow seamlessly. Banking, online banking, website, virtual deposits, internal transfers… spot on and easy to navigate…..

I cannot express the amazing service that I received from Tania!!!! She walked me through the process, made sure I understood everything and was very prompt on providing the information. I originally reached out to refinance my car and ended up with a checking account also!!!!

Tania was very helpful. Her correspondence was prompt and helpful. The entire loan process went smoothly and quickly.

I got great service and a good loan rate. Tonia was great and helped complete all my paperwork remotely.

Tania De La Cruz was so wonderful and quick to work with. I was somewhat on a time crunch, and without any hesitation, she was there every step of the way and communicating everything. I really enjoyed working with her!

I had a good experience refinancing my auto this past week. The interest rate was the best on the market today. The timing and response of the loan officer was very rapid and made it easy to get this accomplished. Thank you Tania for your attention to detail...

Second time getting an auto loan at Affinity credit union. Both times have been a pleasant experience working with Tania. She’s very professional has great customer service and I would definitely be recommending Affinity credit union to family and friends.

My family and I have been banking with Affinity for years now, and have had a great experience. We are so thankful for Tania who has helped us with various loans! She is a great value to Affinity.

Tania was excellent in explaining the on-line process and going through (in detail) the nuts and bolts for an easier loan process! Thank you!!

Nicole the manager at Affinity Credit Union is amazing !!!!! I sold my house she worked with me all the way through and made it possible to get my money the same day no waiting a week. She fixed my credit limit on my debit card so if I lost it when traveling I would not be out much .She has given so much great info that I do not know where to start . If you want a great credit union and a marvelous all around person see Nicole .She's the best and knows her business .

Nicole Drottz was very helpful and very nice helping my fiancé and I acquire all of our banking paper work in order for us to buy our house. She was very efficient and got everything we needed to us in no time!

Tania was a great loan officer to work with. I saved 1% on my financing of my new car by moving it from GM Financial to Affinity Credit Union. The process was pretty easy. Thanks again Tania!!!! :)