affinity bank Galleria Pkwy, Atlanta

Excellent customer service! Affinity Bank's staff are truly committed to building a long-term relationship with me--they are timely with communication and follow-up with helpful info. I have access to great help, and after years of banking with a huge, faceless bank, I am super happy with Affinity Bank.

I have worked closely with Affinity Bank almost since they started out as Atlanta Business Bank. I have several commercial and personal accounts with them. The people are incredibly committed to first class customer service. I truly have a "relationship" with them and love how they handle my business. You could not pay me to change banks. I am very loyal to them and they deserve it. If you want a banking relationship unlike any other, go see the folks at Affinity Bank. You'll see and feel the difference the minute you walk in the door! And don't forget to ask about remote deposit - it's a life saver for me.

My ex-partner and I used Atlanta Business Bank to obtain a SBA loan 7 years ago when we opened our business. Atlanta Business Bank was fantastic to work with. But since Affinity bank took over there has been nothing but problems. Now this bank will not release the loan or allow it to be refinanced. And they are holding the proceeds from the sale of my personal residence hostage even though another residence has been put up as collateral and there has not been a single missed or late payment on this loan in 7 1/2 years. They could care less that this has put a huge financial strain on my family. They refuse to accept that I am no longer a part of this business. I recommend that you want a small local business bank that is willing to work with you that you go somewhere else. This is DEFINITELY NOT the bank for you.

I've been a client for over 15 years and wouldn't think about going with any other bank. If you value true customer service and want to have the resources to grow and manage your business, there is no other bank. 5-Stars

Here to cash a check. The account is with Affinity...they r charging me 10 dollars to cash one of their checks. Absolute BS. Not happy

I have an auto loan through this bank and it’s miserable!!! I will never ever make the mistake of going through them again once this is payed off. Something as simple as paying a monthly payment is difficult with this bank!!!!!

Excellent customer service. When I call, I'm speaking to actual Atlantans who know what they're doing, not a call center agent reading from a script. They are always so knowledge, patient and helpful. Absolutely no complaints!

I have banked with Liz Galzaka at Affinity Bank for over 5 years. They are a wonderful small boutique bank that cares about their customers. I have referred many friends and family to work with Affinity, everyone just loves them. I look forward working with them for years to come. Thanks for being awesome! -Dr. Rishi R. Kapur Lipson Dental Group

Couldn’t ask for a better bank!! They always answer your call!! Totally easy to deal with!! I have multiple businesses and accounts with them. They are all handled with the utmost professionalism and discretion.

Excellent customer service, Becky was very helpful.