Advance America Outer Loop, Louisville

Ms Kathy was extremely nice and helpful. This was a very smooth and fast process. She was very informative, engaging and professional. I will definitely be returning and would recommend to everyone

Super nice employees, fast and easy process, would return!

Great experience, get people that work here and they are 100% great with meeting customer’s expectations and very well informative with great information about other ways to pay cash advance back with out having to come in. I high recommend this if you’re in need to borrow advanced loans.

Ms.Marty was super helpful, friendly and fast glad to do business with great costumer service! Thank you! Marty.

I believe the worker lied to me I guess she just looked at me and decided what she should give me I called the Kentucky Frankfort line and see if I had Loans out because I did not remember I had one from 2014 I forgot about for 200$ so they tell me I can still get 300$ so I get there and she said I can get 100 with a weekly check stub of 875$ and then I say that doesn’t even make sense well if you have a check stub for maybe 1000$ I can get you another 100$ what how ? So you telling me you have to make 1500$ weekly to get the maximum $500 loan but little did she know the girl before me was my sister and she’s paying back a 300$ loan and she makes 500$ a week so I’m that case I’ll be having her investigated

Kathy is an amazing she helped.me get a loan and she make sure she tells you what u need to apply. Best customer service ever experienced.

Kathy was amazing. Very informative and the payback was reasonable. In and out service I wish I would have came sooner. Definitely go see Kathy for any of your financial needs

The staff is the best and will work very hard to meet your needs. I wouldn’t go anywhere else in town

Roshina Gaiter has excellent customer service skills she's very polite and productive I would request speaking to her, every time you visit she knows exactly how to help & very friendly

My son had a loan through them and they just now put it all through his bank and took his WHOLE check this isnt right!!!! He has a wife and kid and a baby on the way and he has no money now he hasnt gotten his stimulus yet either so I think this is sooooo wrong!!!!! If they will do this now when we are in a pandemic I dont think I would want to use them!!!!