Achieva Credit Union E Venice Ave, Venice

The branch manager came out yesterday and was very confrontational to a customer. I feel there is a right and a wrong way to speak to someone. He was dead wrong and I would have let him know had it been me he was speaking to. My husband got a personal loan and the loan processor was an absolute B to him. After seeing how the branch manager acted, I can see why she acted as she did. I have a car loan and my husband has a personal loan. We will NEVER open a checking account here due to this incident. Heed my warning do not go to this branch!!!

Called to get info about joining; could hear employees chatting with one another about U-Haul costs of $250 and other personal stories, but no one answered call. Called back and after too many rings got recorded message saying other members were being helped. Two additional such calls answered my questions about whether I should do business with them.

This is a great Credit Union. Great rates, convenient services and fantastic customer service for a little company. Puts the too-big-to-fail banks to shame. My whole family has accounts with them. We have our car loan with them as well. They even extended us a business line of credit. Ignore the grumpy haters and open an account. :)

jacky is rude and entitled. she is passive aggressive and tried to bully a 16 year old into getting into the back of the line. she tried to not give me a new pin number and referred me to a 800 number when they very easily could have given me one. everyone else here is very nice and respectable except her.

Service is poor. Much friendlier in North Port.

Fabulous staff and customer service. Amy, our notary, is a fabulous human being!

I’ve never had bad experiences at any of the other branches I’ve used. Yesterday was bewildering. I don’t care what has gone on in your life for the day, but don’t be rude and raise your voice with customers. Just go take a brake, lunch or go home for the day, but one way or another sort yourself out without taking out on your customers.

They're always very helpful. You're treated like a person not a number. They offer the best deals on loans.

Achieva Credit Union is ok just until you have some issue, during Hurricane Irma, they charged me hundreds of dollars of fees, even thou I didn't use account. They don't want to listen or understand people, they just want to make money of off their clients.

I have been a customer with the CU for years. I have never had an issue or a problem that was not resolved to my satisfaction. Keep up the good work.