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ACE Cash Express Jefferson Ave J, Newport News

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4.7
Closed
Thursday10AM–6PM

+1 757-875-5700

https://www.acecashexpress.com/locations/virginia/newport-news/941

12917 Jefferson Ave J, Newport News, VA 23608, United States

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    From short-term loans to ATM services, ACE Cash Express in Newport News, Virginia offers a variety of helpful products and services to serve your financial life. When you visit an ACE store, you’ll experience great service from their friendly associates. They have longer service hours than many banks, and they here to help! The financial products and services they offer or make available include short-term loans, check cashing, debit cards, bill pay services, MoneyGram money orders, MoneyGram money transfers, and ATM services.
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    Services

    • Bill Paying
    • Business Check Cashing
    • Business Loans
    • Cash For Gift Cards
    • Flex Loans
    • Installment Loans
    • Line Of Credit
    • Money Transfers
    • Payday Loans
    • Personal Check Cashing
    • Signature Loans
    • Tax Refund Check Cashing
    • Title Loans
    • Ace Cash Express Services
    • Atm Services
    • Auto Loans
    • Auto Repair
    • Car Repairs
    • Cash Advance
    • Cash Advances

    ACE Cash Express Reviews

    d

    destiny dudley
    5

    Missie was absolutely amazing! She was super nice and friendly! She made the whole transaction from start to finish super easy and stress free. I definitely will be back to do business there in the future! I hope that I get to work with Missie again!

    Response from the owner

    destiny, thank you so much for taking the time to share this feedback with us. We're happy to hear that you had a great experience at our store in Newport News. Please visit us again soon!

    T

    Tiffany Murphy
    5

    Great customer service! Very nice and friendly staff! I highly recommend!

    Response from the owner

    Your review made our day! Thank you for visiting our ACE Cash Express store at 12917 Jefferson Ave Ste J! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

    T

    Tamia Jones
    5

    Amanda was very professional with helping me apply for my installment loan. She was very helpful as well with explaining needed information throughout the process and I’m so glad that I was approved as well. I will definitely come back after my experience when needed with her great customer service.

    Response from the owner

    Hi Tamia, thanks for making our day with this awesome review! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 12917 Jefferson Ave Ste J again soon – we’re here to help!

    B

    Barbara Cofield
    5

    Went to the Jefferson Ave location. And Toya was awesome and very patient with me. She answered all my questions with a smile on her face.

    Response from the owner

    What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, Barbara.

    s

    sierra fayee
    5

    Missie was very helpful, pleasant, and made the process easy. Would recommend

    Response from the owner

    sierra, thank you so much for taking the time to share this feedback with us. We're happy to hear that you had a great experience at our store in Newport News. Please visit us again soon!

    J

    Jade Hambley
    5

    store 941: Amanda was super nice and helpful. She answered all our questions and was able to verify our check and give us our money very quickly all while attending to other customers as well. She made the whole transaction from start to finish super easy and stress free. me and my husband definitely will be back to do business there in the future I hope that we get to work with Amanda again.

    Response from the owner

    Hi Jade, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 12917 Jefferson Ave Ste J again soon – we’re here to help!

    l

    lemon R
    5

    i waited so long the lobby was packed! but Toya was helping two people at a time i can’t even complain because she was working so hard and still kept smiling good customer service is hard to fine! thank her for me.

    Response from the owner

    Hi lemon, thanks for making our day with this awesome review! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 12917 Jefferson Ave Ste J again soon – we’re here to help!

    D

    Dainelle Simmons
    5

    Amanda is absolutely amazing! She is very knowledgeable, patient and helpful! There have been a few times I’ve came in and was having a bad day but her smiling face and spirit has lifted me every time! I wish there were more people in the customer service field like her! We need more Amanda’s in the world!!

    Response from the owner

    At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, Dainelle. Come back and visit our ACE store at 12917 Jefferson Ave Ste J soon!

    M

    Michael Aponte
    1

    Went in for a Payday or installment loan the girl who took care of me was very nice and professional however I don't think it's really fair to ask someone to leave a review while they're standing there in front of you and I feel very awkward doing that and felt like being put on the spot to leave a good review even though I hadn't even received yes or no for my long which by the way I did not get for a variety of reasons that were still unclear to me

    Response from the owner

    Michael, we’re so sorry about the level of service that you received. The Regional Vice President over this store location would like to discuss this further & try to make it right. If you are interested, please email [email protected] with your name, contact info, and any additional information you’d like to include that would help us investigate further. Thank you!

    N

    Nicole Jones
    5

    Toya, helped me and was very professional and informative. She made my transaction easy and quick. Thank you!

    Response from the owner

    Thanks so much for taking the time to leave us this terrific review, Nicole! This is the feedback that we love to hear. Please come back to visit our associates at 12917 Jefferson Ave Ste J for check cashing or money transfers soon!

    B

    Brianna Spears
    5

    Toya was excellent. She has great customer service. Thank you for everything.

    Response from the owner

    Hi Brianna, thanks for making our day with this awesome review! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 12917 Jefferson Ave Ste J again soon – we’re here to help!

    T

    Tyrell Steward
    5

    Great customer service from missy ! Felt taken care of

    Response from the owner

    What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, Tyrell.

    Ace Cash Express Stores Near Your Location

    Back to All Ace Cash Express Stores in Newport News City, VA

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    FAQs

    • 1. How to Get Access With ACE Cash Express?

      You can dial this phone number +1 757-875-5700. Or you can search for their website and submit your loan request online.

    • 3. What Services Can I Find In ACE Cash Express?

      ACE Cash Express gives you a wide range of services which include: '
      • Installment loans
      • Payday loans
      • Title loans
      • Bill paying
      • Business check cashing
      ' You can secure a car title loan if you have gotten a clear title under your name.

    • 5. Is ACE Cash Express an Agency or a Lender?

      ACE Cash Express is a Loan agency. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can get a fast personal loan via us with no hard credit check.

    • 2. What Is the Location Of ACE Cash Express? How Can I Get There?

      ACE Cash Express is located at 12917 Jefferson Ave J, Newport News, VA 23608, United States. Just take a look at the map and locate the easiest way to access it.

    • 4. How to Apply for a Loan at ACE Cash Express?

      You can search for their website and submit your loan request online. If you are looking for payday advances over the internet, you can turn to our website for more details.

    • 6. What Should I Do if I Can Not Repay My Loan?

      Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to late payment. It is of great importance to check carefully before signing the loan agreement.

    • 7. Does ACE Cash Express Offer Loans for Bad Credit?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, iPaydayLoans is here to help! Just click here to get a long term installment loan even with bad credit.