Abound Credit Union W Lincoln Trail Blvd, Radcliff
+1 800-285-5669
https://www.aboundcu.com/
713 W Lincoln Trail Blvd, Radcliff, KY 40160, United States
Abound Credit Union Reviews
K
I've had a Savings and a Checking account with Abound Credit Union for over 20 years with no problems
G
I've been with Fort Knox Federal Credit Union for over 20 years. They changed to Abound and I've had nothing but trouble! You have to use their new app, but can't use the new app because it won't recognize your password. I changed it 3 times and it still wouldn't let me access my accounts! I was on hold for over 2 hours when I called and was then kicked to voicemail. Not happy at all!!!
GinaBelle, your concern and frustration is certainly heard. We launched our enhanced digital banking on August 11. Hours later, we experienced unforeseen issues, even after weeks of testing and troubleshooting. With that said, our call volume sky rocketed and our call center then clogged up, causing issues for Members attempting to call in. We want to help you. Our Member Resource Team will be in touch with the number provided in our system. We will work through this together!
m
The customer service at this location is great. Donnie took care of my requests quickly and with enthusiasm. Hajar is equally awesome and really made the loan process a piece of cake. Good people, okay bank.
Maxwell, thank you so much for taking the time to share your feedback! Abound Credit Union appreciates you and your kind words!
M
The worst credit union I have ever been with. The service is horrible there is always an issue. They randomly block your credit cards you're constantly on the phone with them they're online system is slow and outdated. They take forever to update your account and their communication sucks. Worst credit union ever!
Miss Em, it is always the goal of Abound Credit Union to provide the best member service possible. We would like to speak with you to better understand your experiences. Please contact us at 800.285.5669 and a representative from our Member Resource team will be glad to assist. Thank you!
D
They try rip you off on interest and sneak in insurance on your loan. Watch out for this Loan Institution I doubt they will be in business long.
C
Been with yal since my dad opened an account for me when I was 7. I'm now 29. On hold for 30+ minutes is not a good look. At least allow the opportunity to hold the spot for a call back or to leave a message? The app is cool, but those other features for calling in should be standard as well to run with the big boys.
H
I have been a member Abound /Ft Knox Credit Union since 1974, when I arrived at Ft Knox. I have experienced many of the issues expressed by others. We worked thru it every time. I have been a member of several other financial institutions in and around the area. I won't fuss much because the "growing " problems here at Abound. Everyone, everybody, and everything has situations that happen. Keep up the good work.
Harvey, a sincere thank you for taking the time to share you positive thoughts about us here at Abound Credit Union. Your patience with us is valued, along with your ongoing Membership. Again, thank you!
J
there is no customer service on the weekends! so if you forget your password or get locked out on your app or the website! my info is not wrong!! so i cant access my account until monday! they are a bank they should have 247 customer service!!!! im switching banks asap.. nothing but problems!
Jessie, thanks for your feedback. We apologize for the issues you've experienced while attempting to log in. You're correct, we do not currently have 24/7 customer service. We've noted your recommendation and sent it up the chain. We do want to help ensure you're able to log in now. However, without your first and last name it is difficult for us to locate you in our system and call you. If you so choose, please send us your first and last night and we'd be more than happy to work through this together. Thanks again!
N
I have been trying to access my account..mobile banking has locked me out due to not recognizing my info..I have been trying to call..last week nothing but busy signal..sent 2 emails one last week and 1 today..I'm outta State..12 hours away..today when you call the number it says number dialed is not in service..what is going on??? I just want to check my account!!!! Geesh
Nancy, thanks for letting us know what is going on. We made enhancements to our Online & Mobile Banking, which as caused higher than normal call volume inside our Call Center. This has resulted in the long wait times on the phone. However, we are working toward a solution with every single Member. We've shared your situation with our Member Resource Team will call you directly, using the phone number we have on file. Again, our deepest apologies for the inconvenience this has caused you.
H
Worst experience ever The branches do not list their individual phone numbers on their website. They WILL not respond to online secure messages. They only have an 800 number, and you will Spend hours on hold. It’s hard work to get any help with this bank! Skip it!
Nearby Loan Stores in Radcliff
FAQs
1. How Can I Locate Abound Credit Union?
You can call Abound Credit Union via +1 800-285-5669. You can access our online loan marketplace to get instant loan quotes as well.3. How Can I Request A Loan At Abound Credit Union?
You can submit your loan request on their website. If you need other financial support, you can always visit iPaydayLoans and explore more options to get payday advance loans.5. What Will Happen If I Failed To Perform Repayment On My Loan?
You should contact your lender if you have trouble performing repayments. Your lender may adjust the loan plan for you to fit your financial situation at the moment. If you default on your online title loan services, you may no longer possess your vehicle any more.
2. How Can I Find the Location of Abound Credit Union?
Abound Credit Union is located at 713 W Lincoln Trail Blvd, Radcliff, KY 40160, United States. Take a look at the map and get the support you need from them without any hassles.4. Is Abound Credit Union An Agency Or A Lender?
Abound Credit Union is a Financial institution that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan broker, can connect you with our panel of partner lenders to get dependable loan services.6. Can I Get Loans With Bad Credit from Abound Credit Union?
Yes, it is possible to get loans with a low credit score such as online personal loan services from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check our website to get instant loan offers with bad credit-friendly requirements.