A L Financial Corporation N 16th St, Phoenix

This company is just the worst the customer service sucks and their reps are kind of rude to be honest. I only receive chores to complete from them, had i known before hand who i would be dealing with i never wouldve bought my car to begin with. Totally unprofessional and commiting legal all be it but unethical highway robbery.

There are NO good customer service with this company! Everytime i log in it ligs me into someone ELSES account! After all the trouble i have sent a large payment in (unfortunatly due to COVID) over 600 dollars! I sent it certified letter! I have recieved the signature back sayimg they accepted it! But they are telling me they have not! So...i will continue to make my payments but am now dealing with theor attorneys! I spoke to there attorney and gave them MY attorneys info! This is going to be a BLAST in court! You will NOT bully me and steal my large payment! ;)

I've never had any problems with them despite all the negative ratings. I even got into a jam trying to pay my car loan. I called to let them know i was having trouble and they had no problem with giving me extra time to pay. They were really nice about it all. As long as you communicate with them and pay your bill, all is fine.

Do not accept the loan from this guy you will regret it for the rest of your lift. My car got repossesses over $27 that magically just came outta know where. They call and harass the day after your payment is due not even allowing a grace period. Throughout Covid they worked with me on my payments and even with the cares act in place they still reported my payment late and i lost 30 points on my fico. They never have the correct balance information and i just go on and on but im tired.

Customer service is horrible. If the owner or president of this company would listen to how the employees speak to us they would be so upset. This company is a thief. A dollar a day in interest. People look somewhere else for a loan

These people are crooks and loan sharks of the highest degree. Do you have bad credit? Struggling to make ends meet? No worries! AL Financial will happily give you a loan. In fact, it's their business to do so! I paid on my car for over a year and never touched my principle, because the interest and finance/late fees are so outrageous. When you're ten days late on your payment, you and everyone you listed as a reference (such as family and friends), as well as your boss, will start getting phone calls stating that you're late on your payment. They'll be incessant. And they'll work with you, as long as you always answer the phone, even at work, and as long as you pay in ten days. If you don't, best of luck. They'll repo your car in a matter of days and make sure everyone knows it. Then they'll offer you a "settlement" to get your car back and reinstate the loan, to the tune of about 3x your payment, even though you're not even 30 days late yet. Not only would I implore you to not accept a loan from these unscrupulous people, including Alma, Liz, and the ten or so other people who work in the building, but I'd tell you in all honesty, any car salesman offering you a loan through them knows exactly how they conduct business - So I wouldn't trust him or her either. I know you're in a tough spot, so you probably won't listen to me, but you should. These people almost caused me to lose custody of my kid because they were so aggressive over my car payment I felt like I had to skip paying rent. Thank God I made the right decision and just let them keep the car. Everyone who works there has a special place waiting for them when they pass on. Do not do business with this company or anyone who suggests them. Happy shopping.

They are seriously horrible. If I would of known I'd be getting phone calls 24/7 stalking me about forgetting to make one payment.. would of never went with them! Not only do you get million calls, but they follow up with letters on top of letters threatening you to pay. Oh and when you do send in the payment, they call to make sure you sent it. They are rude and not helpful at all. The worst. I can't say I am glad my car was in a crash, but I am DEFINITELY glad I never have to deal with them again.

I've never been late on a single payment and have never been harassed or otherwise inconvenienced by this company. I am grateful that they bought my loan, yes the interest rate was higher, but I was a first time buyer and the terms ended up being ok for the purchase of my motorcycle. I do agree that for the most part there is a lack of professionalism at their office, but then again, I'm sure they deal with so many clients that give them the run around that they resort to such attitudes in the end. I'm not justifying their attitudes, just saying that I understand how it got there. In conclusion, they are a company that takes a higher risk with either first time buyers, challenged credit histories and other negative factors, don't expect a company backed by Warren Buffet, Stephen Allen Schwarzman, or Carlos Slim. You want better companies serving you, get your act together, pay your dues and move on.

I haven’t had a negative experience with this company. The only thing that I don’t like is that you can’t make payments over the phone, with a debit/credit card, or online. It would save time and money if they did. My payment for this month happened to be tomorrow (7/6) and I arrived at the office at 4pm 7/5 to drop off my check (and I didn’t have checks until I got financed through this company). Mind you, the office doesn’t close until 5pm on Fridays, but apparently due to the holiday it closed early today. What holiday is on 7/5 that I’m not aware of? There was a girl in the lobby that told me to not waste my time by going upstairs with my newborn baby because they were closed and told me how they closed early because of the holiday... okay... she said that they have a drop box, cool no big deal. The only thing is I don’t have the envelop that comes with my monthly bill from A-L financial, she then told me to write my social security number on the check and still put it in the drop box. I am not writing my social security number along with my account information and address so someone can steal my identity. I am definitely reporting this as far up as I can go because their office hours say 5pm on Fridays. There was not even a notice on their door stating they would be closing early on Friday 7/5. So in essence, my three star review is due to their lack of payment options as well as customer service in protecting ones security. Below is their office hours right outside their door. As I sit in my car outside the building writing this review, it is currently 4:24pm on Friday 7/5/2019. Update to my other review, I gave them a low start rating. Sure they’ll threaten to take further action with your loan but I have not seen this company reflect negatively on my credit report so I thank them very much for that.

This place is trash and everyone else that works there is too. They won’t help at all they rather have you return the vehicle and get a repo. Then they try to get money out of you 😂 do not ever go through this place

Trust me the loan is not worth the aggravation it causes when dealing with AL Financial Corporation. They are a high risk lender who has no business being in business. If anybody who has dealt with this bottom feeder, please respond as I'm putting together a coalition and social media campaign. I pay my payments, pay off the loan early, and I still get a nasty put on my credit file. (I was only late once on the 31st day, 9 days on another). I even paid the EXORBITANT late fees! WARNING...WARNING...WARNING...WARNING...WARNING...WARNING... DO YOURSELF AND YOUR FAMILY A FAVOR...STAY AWAY!!!!!

Whatever you do stay AWAY from this financial company. They are the worse company my husband and I have ever dealt with. If google gave me an option to give them zero stars I would. The Phoenix staff is rude and very unprofessional. We were happy when they had an office in Tucson the staff was friendly and was willing to help you but unfortunately they closed that office and everything was moved to their Phoenix location. It was convenient for us as we could walk in and make our payment. But of course the only way now is to snail mail but these money hungry a-holes want you to send you payment by priority mail or western union. I'm sorry but I am not paying an extra fee just for you to receive your money. Also they bombard you with letters and phone calls even if you are one day late. Save the paper you'll get your money when you get it!

Loan sharking at its finest, never had this shady company. But know someone who did. They lost cash Payments conveniently. What loan company doesn't Take online payments or debit/ credit card one that doesn't want a paper trail. Also after you pay off your loan nothing gets reported positive to the credit bureaus. So for all you with bad credit thinking they're gonna be your savior, think again you'll be right back to where you started maybe worse after all your high interest payments. Find a company that has a proven track record .a website and takes any form Of payment. There's even many dealerships that will not deal with this company.

Despite the bad reviews they get, this company has worked with me on several occasions. It's pretty plain and simple. Pay your bill when you're suppose to and they are nice. there has been a time or two I wasn't able to make my payments and they could only do so much. But they still were trying to help me. Just be glad people like them are willing to accept our terrible credit situations and pay on time! *no I do not work for them, I just have shitty credit and finally was able to stop walking to work in 110 degree weather everyday*

A-L FINANCIAL is a company for people who have had a problem with their credit, I had a stroke after the economy crashed in 2008 and lost everything. As long as you pay your bill to A-L Financial on time they are a very good people. They do what they say they will do and they expect the borrower to do what they promise they will do when they ask for the money. If the borrower does not do what they promised to do they do what they promised to do and that is collect. The only problem that I have had is with the people in the Tucson office. They are rude, belligerent and talk down to the borrower. That is from the manager to the receptionists. I was never late on my payments.