Yonkers Kia Central Park Ave, Yonkers

Leased a brand new 2022 K5 July 2022. Not even two days with the car and the check engine light goes on. The car has been back at the service department now there’s times and issue still isn’t resolved. This past third time Yonkers Kia kept my car for 3 weeks and claimed the car was fixed. Not even 20 minutes after picking the “fixed” car up check engine light came on again. On top of all of that in the 3 weeks Yonkers Kia had my car not one person called to give me an update on the vehicle. Again I’ve had the car for less than a year and the check engine light has now come on 4 times while claiming to have fixed the issue. Would not recommend buying or servicing your car at this dealership. Not only have they not fixed the reoccurring issue but upon pick up of my vehicle I noticed they also damaged all 4 of my rims with major scratches and dents.

This is my second vehicle that I purchased from Yonkers Kia for Thumbs up driving school . We keep coming back , Ramon is so pleasant and very professional. I’ll be back for the rest of my cars. Thanks Ramon

This is strictly for the service department.. I'm scared to even attempt to buy a car from this place. But service is the worst. We dropped a vehicle off January 11, today is Feb 4 and when we call to get an update on the service they say “ we will call you back in a few min.” It’s been weeks and now as I write this I’m on the phone waiting for someone to answer, before I was put on hold young lady that answered needs to learn phone manners, I been on hold for over 20 minutes. Still nothing and still no idea what’s up with this car. I highly recommend Everyone NOT to service your car at Kia Yonkers. They definitely are not respectful, courteous, and genuine

From the moment I walked into Kia Yonkers I felt comfortable and confident. The associates were kind and super knowledgeable. The location is super clean and stocked with a wide variety of options. I was helped by the Ramon Mendoza and he is the absolute best. Not only did he educate me and cater to my every need, but he made sure I was comfortable with my decision. Ramon is the man to see at Kia Yonkers and I couldn’t be happier leaving with my brand new ride. Thank you Ramon Thank you Kia!!

I had the pleasure of speaking with the manager Vincent who was not only knowledgeable, he was honest and more than fair with the up charge costs of the Kia. I highly recommend anyone looking to shop for a Kia to go here. I’ve called around to many other locations but this was the only location that does not price gouge as ridiculously high as the others have and does not push other cars that you’re not interested in. I understand the market and the reasons why for the up charge but this place by far is the best!!! Don’t waste you’re time looking elsewhere!!! Thanks again Vincent!!! Looking forward to hearing from you again.

Melvin was a great help in helping us come to our final decision. He was great with assisting us in all our purchasing decisions from start to finish. Got us an amazing lease offer and even assisted with finding us great insurance rates. If your going to Kia of Yonker ask for Melvin for the best offers.

After months of trying to get a dent fixed on my car, Mike Romano finally made it happen . He was eager to assist while others were reluctant to get the car fixed as promised. He went above and beyond since the initial encounter. What a true asset to Kia!The previous experience I had did not encourage me to recommend this Kia location . However , I am beyond pleased with the customer service I recently received and would return for another purchase without hesitation . Mike , you are exceptional ! I wish you continued success !

Natalie, Ramon, & Juan were GREAT to work with in purchasing a vehicle. I was becoming very frustrated, and losing hope in getting a vehicle along with the high insurance cost but they wouldn’t give up on me. They got me into a car with no money down. Ramon & Juan was very consistent and wouldn’t let me leave without getting me into a vehicle. I would definitely recommend Natalie, Ramon, & Juan. I definitely had a great experience with Natalie, Ramon, & Juan!! Thanks guys 😊

I took my car here for service for the same issue 3 separate times and got threes different answers as of today it's still not fixed there was also a safety recall and no one knows anything about it and there's no resolution to fix it I will never buy another Kia I had to many issues and I bought in 2019 with only 3k miles on it. Does anyone know a good dealership that don't take advantage because your a women.

Joey Rivera helped me with leasing my first vehicle and everything was a breeze. He was professional and everything was thorough. I am thankful for Yonkers Kia and everyone there who made this process easy and delightful. If you need any help, Joey is your guy.

Best car buying experience we've had so far. Easy, no hassle, no gimmicks, no extra fees that most dealers try to get you for! Best inventory in NYC area. Our Sales representative Melvin Reyes was knowledgeable and easy to work with. Definitely ask for him. Our Finance Manager Christan Acevedo was straight forward, informative, easy to work with and got us out the door quickly with our new Telluride. In and out of the dealer in 3 hours. Keep in mind this was on a Sunday.

I was treated with kindness and respect and I really appreciated everyone at Yonkers Kia. I truly appreciated the help from Johnny who sold me the car and the general manager Mike. Both were amazing and I hope to continue coming here for years and leasing my cars from them. Truly five star service they were honest and up front with me and made me feel as if I was a member of their family.

Yonkers Kia has been a great experience. Joey R. was a pleasure to work with. He was patient and explained everything in detail. Did not apply any pressure at any point. We were in a tough situation and he made everything a smooth process. Highly recommended.

Brandon was a pleasure to work with and nothing short of a great salesperson! We went in with the intent of shopping prices and ended leaving a deposit for a car - that's when you know a person is good at their job! The process wasn't just a smooth sail, as it never is with leasing but, Brandon made sure to solve all problems that came up. Ps - The fact that this dealership had so many cars at the lot during a car shortage was impressive to begin with. Car prices were higher than before but still lower than most places, given the current economy. All in all, this was a pleasant and easy experience. Ask for Brandon!

Worse used car experience ever. Basically the salesperson pursued me to come in with a promise of a loan approval. Once there she went in the back ran my credit five times to different lenders (found thos out later) and looked me in the eye and swore the car she had sworn was approved (not pre approved) FULL OUT approved with follow up insurance, Vin nos and etc etc. Now it's not Yonkers Kia fault that my credit is not the best. Their fault lies in the constant text emailing and phone calls stating that everything was a GO! Anyways be aware!

Went in to look at a Forte and the sales person treated it like it was a Ferrari. Demanded my social to pre-approve me before a test drive. It's a 18k car... Took my money over to Mazda. Much more pleasant experience.

My salesperson was Lou Gashi!!! and I can tell you my husband and I could not have been happy with our experience. He made our car buying process so weightless and easy. I definitely recommend coming to Yonkers Kia. We got exactly what we wanted and for a better price than other dealerships.

Our salesman, Jay Greg, and Kia of Yonkers manager Mike Romano were absolutely fabulous! I had inquired about a Telluride and Jay started texting me to find out what I needed, eliminating spending a bunch of time at the dealership. Jay was informative about the car without pushing it. Even with the crazy way cars are selling, Jay and Mike were attentive, always following up and being transparent about the process and status of the car. It even arrived 2 weeks earlier than they estimated. I highly recommend Kia of Yonkers and will be using them again in the future.

My one star is only because of the crazy mark ups they have on some of their vehicles, even when Kia and Hyundai said they did not agree with this practice. There is a list of dealers that people on reddit are putting together so that when this crisis is done we remember the dealers that try to milk costumers. Once this is over we must support those dealers selling at MSRP, those are the only dealers that care about costumers, we will have their backs when this is over. I try to update this review with the link to the list of dealers doing bad to costumers.

I recently got a new 2022 seltos, I wasn’t pleased with my experience in the beginning I was on the phone a lot to get responses, eventually someone called me back asked me to explain what happened and from there things went perfect, I worked with Kevin and he took care of everything really really nice guy he had a smile on his face the entire time me being there, I drove two hours to get there and when I got there before I could even get out the car he poked his head out the door welcoming me which my wife thought was very funny if not for my experience in the beginning I would’ve given 5 stars! Buying a car? Ask for Kevin!

I'm very grateful to Yonkers Kia and Cara Deluca! They did a great job helping me out of a jam today with my tire issue, working well within my budget! Thank You!!!

This all started out with a call from a freindly and honest Natalie Marrero. This woman is amazing. We completed all of the necessary paperwork in a flash. As I went through the process I then met Mr. Juan Vadi. He is the best experience that I have had with any Finance Manager in a dealership. He was patient and made me feel like family. Now for the last but never least there is the Finance Assistant ( Yocariny Duran) that assisted me with insurance and other documentation. She is totaly awesome. She made me laugh and the process was a speedy one. I left with a 2020 Kia Optima in a flash. I recomend the three newest members of my family for anyones car needs, CONTINUE TO BE THE BEST Natalie, Juan and Yocariny!!!! You all ROCK!!!!

I've been looking for a car for over 5 months, in and out of dealerships, pricing reviews and even got a loan from my credit union. No car I looked at was right for me. I spoke to Joseph Nuss and spoke about what I need in a car and what I want, we went over different types of vehicles and I didn't even think of buying a Kia. Just off a whim to go in and look, a little bit of personal research on my end, and boom. Joe found my car, Kia Niro 2022. He was open and honest about the dates the model would be available, damn chip shortage, and the only loss on my end was the color. I wanted black or blue, they had white. The difference was acceptable. He worked with me, reviewed my options for financing, and did what he could to help save some extra cash. I can't help but feel I walked away with a steal, because I know I did. Great staff, great car, happy me. Also they appreciated the fact I am a veteran, not many companies care about that stuff nowadays, so they made me feel good lol

Over charging on leases and won't honor price on website I was told this as there is a need for cars and can raise prices on the sticker. This was not resolved as I am going the NYS Attorney General to report them. To resolve this a new contract would be nice as they did over charged me. This a follow up on this dealership. Had to bring my 2023 Sportage back with transmission problem brought my Sportage to the service department on Wednesday May 18th and still have not heard from the service department as I called many times. I want the dealership or Kia to buy out my lease. Not very happy!!!!!!

Working with Johnny Uceta was an absolute pleasure! Johnny uceta is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process was fast and easy. Johnny Uceta stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Johnny Uceta if you are considering buying a new or previously owned car.

Good afternoon Mr Brandon service and mostly his professional manners and patience, was incredible. Wish I can give him 10 stars instead of 5 stars. I’m very impressed with his Manners.

Melvin Reyes was recommended by a friend and now we're on our 2nd car from 2023. Melvin is the best in KIA Yonkers.Thank you! Sincerely, Aracelis & Wagner

I went in with the mindset i wasn't going to get any car, Well let me tell you i was attended by Melvin Reyes, Kia specialist. i ended up buying a Pre-owned 2017 BMW 530. The car was in immaculate condition, could be passed of as brand new. I'm totally in love with my car! He treated me like family, he tended to all my needs. What can i say, Kia of Yonkers & their entire staff are amazing. Huge thank you to everyone & specially to Melvin Reyes!

Joe Nuss was awesome ! The place seemed like a well established place. I worked over the phone with him and he did everything I asked for. To me personally that’s great service!

Yeah I can’t wait to finish this lease and go back to Hyundai. I had my Kia for 2yrs today and already all these parts and electric problem. I was with Hyundai for 3yrs and NOT A PROBLEM AT ALL. I went to Kia because the sale man from Hyundai went there and he help me get my 1st car so I enjoy his experience. Now I know it’s his job to sell car and paint them so pretty in customer eyes. They also have to understand that we are paying customers and looking for a car that will not give us problem. I could had just purchased a car from a junk yard for all that and it would be cheaper. I am upset that I dragged my mother and brother there to get a car and now they are stuck for another year. We will no longer be a Kia family. However thank you god that it wasn’t worse just a lesson learned.

Everyone at Yonkers KIA were kind, professional and highly accommodating through our leasing process. This location was extremely clean and well organized. Mohammed Bseiso patiently walked us through our options. He helped us get the car and price that was right for us. Our experience with Chris in finance was fast and efficient. Thank you to Mohammed, Chris and everyone at Yonkers KIA. May everyone stay safe and healthy. Thank you, Regina & Joe

Ramon, Juan and Natalie was so amazing. They took there time and worked with me to make sure I was leaving with a smile on my face. Anyone who need a car and want to feel like family, this is the place to come. Thank you for everything

Looking for a quality vehicle at an affordable deal? This is the place to go. HOWEVER, if you are looking for respectable, dignified, genuinely courteous service... this is NOT the place to go. Quite the opposite as a matter of fact. Gladly, after dealing with Noel Paulino at this location, I decided to take my money elsewhere. Important business can rarely be conducted decently without respect or dignity.

I had such an amazing experience at this location! I highly recommend Jhonny Uceta! He went above and beyond to ensure that I got the vehicle I wanted in the color I desired (black on black 2022 K5). He kept me updated throughout the process, was sincere, relatable, courteous, and an absolute delight to work with! THANK YOU JHONNY!!

Best. Car buying experience we ve had yonkers kia best inventory in nyc area. melvin reyes was knowledgeable and easy to work with make sure ask for him thank you yonkers kia and melvin reyes

My husband and I scheduled a test ride for our potential future vehicle at this location. When we arrived to the dealership we barely got any welcoming greeting until finally a rep noticed us which is when we informed them of our appointment. The person who we had our appointment with was not there, so we were taken cared of by the sales person who happened to notice us. Long story short, the sales rep was not enthusiastic at all, barely had any knowledge about the features of the vehicle and had no sense of urgency in inviting us back to see the model we wanted to see in person. Coming from a sales background myself, I was not impressed by the service we received. If anyone is considering getting a kia, don't go to the one on central Ave in yonkers.

Kevin was AMAZING. Helped me get my first vehicle and my daughter was just born. Can’t express my gratitude for helping me family! Thanks.

Had a great experience with SAAD. I was in the final stages of solidifying a deal with another Kia Dealership and wanted to verify my options literally while I was at the other dealership. SAAD got back to me ASAP and we were able to make a deal in a matter of minutes. He also promised a free detail whenever I brought my car back since their car detailing team had left for the evening. I wasn’t a fan of Kia’s but I’m happy with my GT Line.

My husband and I were referred to Yonkers Kia by close friends. We were in the market for a new family car and fell in love with the Telluride. Our salesperson Benji helped us make an informed decision and was able to secure us a great deal. He made us feel confident about our choice and we were very happy with the process. The dealership was clean and the salesman adhered to Covid guidelines. The sales manager Nelson made us feel welcomed as well. This is a family friendly dealership and one that we would recommend to friends and family.

Great experience with the team over at Yonkers Kia. My salesperson, Joe Nuss, was fantastic. No BS, and super knowledgeable about the vehicles. He knew everything and then some about my new electric Kia and was great throughout the whole process (which we all know is not a quick one…) They are marking up their vehicles, but compared to the “pay it or leave” attitude I’ve experienced elsewhere, they’re at least reasonable given the crazy times we’re living in. Thanks for the help getting into my new EV6 Joe!

I am super excited and grateful about my new car from Kia. This is my second time leading with them and I must say my experience has been noting but amazing! This time I went Brandon was my sales associate and he was truly a blessing. He was patient funny helpful honest and graceful. He made me and my family feel like we were at home. He made us comfortable didn’t rush us and made sure that no matter how long it took we were leaving happy and with knowledge of what we were signing for. I truly appreciate BRANDON for all his help. We didn’t leave with 1 but left with 2 cars. It was all thanks to him!!

As soon as I walked in, I knew Yonkers Kia was going to make sure I left smiling and with a good car. Ramon and Natalie was so amazing and patient with me. Excellent Customer Service all around. Ramon was so outgoing and interesting to talk with. If you are looking for a good car, come to Yonkers Kia, you will not regret it. Don’t forget to ask for Ramon Mendoza, he will make sure you leave satisfied.

Love them so much!!! Melvin Reyes was incredible helpful. It was my best experience buying my first car. I will do it all over again with him. Yonkers Kia was and is the real Deal!!!! Don’t hesitate to go there.

I usually don’t write reviews. But the service I received the last time I visited Kia Yonkers was great!! Kevin was clear and informative with all the services my vehicle needed. He made me feel comfortable and confident with all transactions would highly recommend anybody to receive services from him.

Just bought my first car here Kia Forte GT from Noel, dude is a beast! honest, helpful no games If theres anything you need he’s your guy. My experience was so phenomenal my father is going for his own Kia from him. Noel if you see this THANK YOU!!!

Just picked up my new car today! Worked with Saad. From the very beginning, he was very helpful with giving updates. He worked within my budget to get me the car I wanted. Very happy with the results! Would definitely work with him (and Yonkers Kia) again!

I had a great experience leading my new 2023 Sportage with Ramon. He was very patient, knowledgeable and made everything simple. The manager Mike also made the purchase go smoothly. This is my third lease with Yonkers Kia and I highly recommend.

Happy Holidays to the Yonkers KIA family. My AMAZING EXPERIENCE at Yonkers KIA is DEFINITELY one to remember. Natalie in the finance department is AMAZING!!! Natalie was prepared, professional and understanding. She walked me through every step of the process over the phone. Natalie phone etiquette & professionalism was the sole reason I came to YONKERS KIA. Once there, Natalie introduced me to salesman Melvin. Melvin is a STAR! Professional, diligent, and NEVER takes his foot off the gas pedal when you’re in his hands. Juan the finance manager sealed the deal with his politeness & expertise. THANK YOU Yonkers KIA for making this Christmas holiday a very special one for my family and I. I will be shopping here in the near future and I will be telling ALL my friends, family, and associates about my AMAZING EXPERIENCE at YONKERS KIA. 5 STARS

Scheduled an appointment for 2pm, I drove almost an hour and a half from NJ and arrived by 145pm. When I arrived someone greeted me and informed Noel I was there, he finally came out about 25 minutes later while I was browsing the floor and pretty much tried to push me off to another coworker because he had a client- there was no apology or remorse. Later, I asked the other gentleman for the GVWR of the Kia Carnival and waited another 20 minutes only to locate it myself on the driver door. In the end, I ended up leaving because I then had to wait another 30 minutes for them to coordinate a test drive. It was a horrible dealership experience, the lack of professionalism and respect for my time was astounding.

I have been leasing vehicles for over 20 years and Yonkers Kia was the best and easiest experience I’ve ever had in a dealership. Mike Romano and Vincent Napolino made my experience easy and fun... I am happy to be part of the Kia family especially the Yonkers Kia family.

My husband and I had a very good experience at Yonkers KIA. Ramon Mendoza was extremely helpful to us with great customer service. He truly helped us every step of the way. We are very thankful & happy with everything. In conclusion Ramon Mendoza and Juan Vadi made our experience a great one! We definitely recommend them.

I had such a great experience Yonkers Kia. I just purchased a 2019 Kia Sorento and this thing is practically brand new!. Kevin Staton was my sales agent and trust me when I tell you that's the man you want to see! He was very knowledgeable, accommodating and patient (this was my first car purchase and I had a lot of questions). I didn't feel like he tried to push me into a car I didn't want or couldn't afford. And i cant forget about the finance manager Matt. Super friendly and patient (I had a lot of questions for him too). Between both Kevin & Matt I am confident I got the best deal possible. I highly recommend this dealership! If you are looking to purchase a car just go on and take yourself to Yonkers Kia. And don't forget to ask for Kevin Staton.

I just got my Kia Forte Gt early this afternoon and an employee there by the name Saad was amazing he was patient,professional, and extremely friendly he made everything so easy such as all the paperwork signing and all. If anyone wants to get a Kia go over to central ave in Yonkers and ask for Saad he made the process fast and easy🙏💪💪

I had the pleasure of dealing with Mike Romano, John Marciano, and Noel Paulino. They all were extremely helpful and knowledgeable, and they made purchasing a new vehicle with Kia very easy without any stress. I would highly recommend Yonkers Kia to anyone!

If you are ever looking for a great service Melvin Reyes is your go to guy! He is attentive answers all your questions and makes sure you get everything you are looking for in a vehicle! Highly recommended Yonkers Kia and Melvin Reyes!

We had a wonderful experience with Yonkers Kia. My husband and I had been looking for an EV6 light for several weeks, with no luck! I contacted Yonkers kia and got in touch with Joe Nuss. He texted me pictures and sent over a contract right away. We had to travel from North Carolina to pick up the car. Joe picked us up at the airport and brought us to the dealership to purchase the car. These cars are in high demand so if it wasn’t for his prompt attention, this would not of happened for us. We would like to thank Joe and Yonkers Kia. We love our new car purchase and can not say enough about their integrity and outstanding customer service.

I bought my Kia Carnival 2020 with Ramon Mendoza. Had a great experience. Highly recommend buying a Kia. Looking forward to family outings in my new car.

I leased a 2022 Kia Sorento on Saturday....awesome car. Ramon assisted me though the process. He was extremely helpful and very professional. Ramon kept me updated on the status of the arrival of the vehicle. Loved the focus on the customer...would highly recommend!!

I got my car today!!! Melvin worked everything out for me was efficient and quick and explained ever to me no pressure. I was greeted and I got a great deal on a Kia Forte !!! Melvin is the best see him when you stop by.... Awesome customer service .

We did our research on the new Kia's and knew we wanted one. However, with the current chip shortage and inventory disruptions, it hasn't been easy. We checked with dealerships all through the tri-state area. Every dealership we talked to led to a dead-end. My husband found Yonkers Kia and had luckily got a direct line to one of their associates, Brandon Kohan. Brandon answered all our questions, he and my husband even had message thread going to keep an eye on upcoming inventory. Every time something changed in inventory - Brandon notified us. He treated us with respect, patience, and kindness and that is what gave us enough confidence to make a purchase, same day. Now the part everyone is curious about: pricing. Brandon was transparent from the start. He quoted us final prices and NO hidden fees. He also had an open mind when it came to negotiation. ***BUT, HERE IS A CON and it is a big one... Yonkers Kia Finance Department is a MESS, and rude. We had such a bad experience onsite with the finance manager that we REFUSED to work with him. Once we finished everything, we thought we were done. Nope, 5 days later after our purchase, they called us because they dropped the ball and credited us part of our down payment instead of taking it. So we had to stop everything we were doing on a weekday (when we should've been done with this transaction) to walk them through the mistake THEY made and how to correct it (they didn't even know what they did). After being interrupted multiple times, they finally listened as we explain where it went wrong and they were able to reverse their mistake and take the deposit. This took a lot of handholding and patience while being talked over. While, I can confidently recommend working with Brandon Kohan, I can't confidently recommend making a purchase with Yonkers Kia.

Thank you Ramon M and the rest of the Yonkers Kia Team for getting us on the road again!! We so appreciate everything you did to get us financing and reliable wheels. Above and beyond :)

I just purchased my 2019 Kia Optima from this dealership and I'm very proud of my purchase Mr. Melvin Reyes was a great help, very patience knew what he was doing..I would recommend anybody that's looking for a vehicle to go to Yonkers Kia

Jose Pena is a lifesaver! After our old car started giving us issues, my wife and I knew it was time for an upgrade. With shortages and everything going on, getting the car we wanted wasn’t easy but Jose came through for us. Was very communicative throughout the process and made the purchase even easier.. After we almost got scammed and turned away by multiple dealers along the way, we were able to get our perfect car all thanks to Jose!

Great service and amazing price. We got our 2021 Kia Telluride from Yonkers Kia, our sales person Jose Pena was super helpful 👍. No pressure, just great overall experience. Thank you Jose & Yonkers Kia!

I called Mohammed on Monday to inquire about obtaining a new car and by Thursday he handed me the keys! My credit isn’t the best, but Mohammed assured me he could get me in a new car and he delivered on his promise. He worked tirelessly, even on his day off, to get me approved for a loan. He even dropped the car off to me at my job. Talk about customer service! Mohammed is a class act and his customer service skills are second to none. He made me feel valued and not like I was just another sale. He is a credit to Yonkers Kia and very nice man. I feel honored to have met him.

Getting car serviced is like going to the dr….go for one thing and come out with another diagnosis lol. I went for usual service for my car and found out I needed a wheel alignment. Kevin helped out immensely with the unexpected cost of the wheel alignment. He alleviated the financial stress for the day, not only was the car fixed but my pockets wasn’t hurting either.

Lou Gashi is a great car salesman he knows his job very well. Lou went above and beyond to make everything go smoothly! He was very knowledgeable about the car I was buying. Very upfront and honest guy. My car is amazing and I couldn’t be any happier!

I give Yonkers Kia my highest recommendation. Not only did they have exactly what I was looking for, but their dealer incentives beat any other Kia deal for 100 miles. Add that to the $3000 Kia rebate and I was able to get a very good deal on my new Sedona. The two other Kia dealers I visited didn't come close to offering the price I got at Yonkers Kia. The total buying and financing process was streamlined with the help of my salesman, Mohammed Bseiso. He understood exactly what I was looking for and took care of me with no hard sell and got my deal done in no time. Everything from handling with my trade-in to setting up financing to final delivery was seamless. Mohammed, his manager, the finance team and everybody else at Yonkers Kia are true 5-Star professionals.

Worst experience I’ve ever had with a car dealership. Was made to wait over 3 hours after we decided on a car. We have perfect credit and money to put down but we continued to wait to speak to a finance manager. Ended up contacting another dealer online while waiting and worked out a deal for same car $4000 less down with a lower monthly. Don’t ever go here.

Noel was phenomenal from beginning to end. I typically hate going to car dealerships, but the whole process was seamless. I went to a couple of Kia dealers prior and felt as if I was being taken advantage of. Noel was very honest and professional. Would absolutely contact him to purchase another vehicle in the future.

Leased my car through Kia and overall had a great experience. Looked to finance through them when my lease was over but didn’t have a great experience. Lots of fast talking and pressure so my husband and I went elsewhere. But my review isn’t based on that— it’s based on the fact that i accidentally left my debit card in my Kia when i returned the car and someone that worked there used my card. I know that because the transaction happened not too far from this location and the last time I saw it was in the sun visor of the vehicle. Of course it’s my fault for forgetting it there, but if someone that works at a dealership is willing to use someone else's debit card imagine what else they’ll do that’s lacking integrity. It’s a shame that I actually enjoyed my time with Kia and this is what is making me never return. Go to Yonkers Honda up the street—no pressure and no one stealing your money!

Shannon lemon is extremely professional, and pleasant to deal with. She took the time to explain all of my options and help narrow down and identify the car I’m looking for. I was very impressed and pleased with my experience at this Kia dealership. Their staff, such as a Shannon have seriously raised the bar. I will be referring my friends and family to her, as well! OUTSTANDING!

I was looking for a 2022 Kia Sorento Plug in Hybrid SUV. Noel Paulino reached out to let me know there was one available. When we arrived for our appointment we were greeted and ushered to see the car right away. Boy it was beautiful to see it and sit inside of it. It was a very pleasant experience overall. I would recommend working with Noel if you're interested in buying a new car.

Shannon is the best! She was so helpful throughout the entire car buying process. We got in touch over the phone first, and I appreciated that she was knowledgeable, responsive and transparent from the start. When we got to the showroom, she greeted us warmly. And even with a few bumps along the way, she was patient and knew exactly what to do to resolve the issue. She was very easygoing with a great sense of humor. My family and I LOVED her. We felt we were very well taken care of, and she deserves 5 stars! I am taking one general star off due to my experience with the person who was completing the financing/signing portion of my visit (not Shannon). He made a "joke" about my place of employment that was off-putting/not professional (no dude I can't get your wife a discount). He also added an $800+ "fee" to the cost of the vehicle without being explicit about it. It wasn't even broken out as a line item. Only after *multiple* requests was he able to "waive" the fee. My family and I really did not appreciate that, especially after such a positive experience otherwise.

I checked out Yonkers Kia looking for a K5 and was introduced to a salesperson named Shannon. She was incredibly friendly, helpful and very knowledgeable of their inventory. She was willing to work with us within our price range and made the buying process smoother than I expected. She even went out of her way to deliver the car to my home which is all the way in New Haven CT. I would definitely recommend them to my friends and family, which I did. Thank you, Shannon!

I had a wonderful experience working with Jay Britt, he was very knowledgeable and great customer service!!! He knew exactly what I needed. If your looking for a new car , go check him out!! I love my New Kia Sorento!!!

Great experience, was met at the door and helped by Rey. He answered all my questions about the car shortage that is going on at the moment. Rey was also great at helping transfer my insurance from vehicle to vehicle. Was in & out the dealership in less than 3 hours with my brand new Sportage.