Windy City Pawn - Phoenix Arizona W Indian School Rd, Phoenix

Very professional and helpful. Made my time there quick and easy

I was surprised that I got $30 for my portable Blu-ray DVD player. I paid over $250+ for it so I have no choice, I have to buy food for my family. I thought? I would get $50+

Windy City pawn shop does not follow COVID guidelines. Even though they have signs posted on there doors. Prior to walking in, you are to be buzzed inside(which we were) by the staff. We walked in wearing masks and as we noticed the two bigger gentleman were NOT. I asked them to put there masks on as the guy replies rudely ,”Do you work here?” I said “No, but I see you aren’t wearing your mask!” He said “I don’t have to wear a mask there are signs!” At this point I’m thinking to myself, there really isn’t a sign stating employees are exempt from the law. I was speechless at his response and disappointed with his so called “customer service” this store lost a good sale today because I needed to buy some TVs. I just walked out((don’t have time to argue with arrogant people))and google the next closest one. If you’re looking for a store that actually follows COVID restrictions, has friendly customer service and great deals go to TNT PAWN AND JEWELRY ON 19thave Avenue and Indian school! Wouldn’t even give one star if I didn’t have to. Smh lousy costumer service and that man shouldn’t be allowed to work with the public.

Anytime I need to pawn something. These guys always have my back. The rates are fair. I had a high end mountain with them for over a year. When it was returned, it was just how I left it. I thought it would've been beat up. It was perfect. I do appreciate Windy City greatly.

Great friendly staff very well organized shop! Best experience ever at a pawn shop very honest people this very rare for a pawn shop! Will for sure continue to do business here.

Great service, friendly staff. My background check took maybe 10 minutes. They even offered discounts when buying multiple items. Will definitely use them again

Overall great experience on my purchase. My transaction was smooth and I was in and out in no time. The guys were very professional and made me feel comfortable.

Windy city is probably the best pawn shop in the valley. I've used pawn shops since the late 80s as I need them and by far this place excels in the industry. The guys will get to know you directly. You will always get a smile you will always be treated fairly and get the highest cash offers for anything you sell, you'll also get the highest cash offers for anything you Pawn. I use them. I recommend them to friends and family and to the General Public.

Best pawn shop in Phoenix Metro!!! The employees of a pawnshop really make up for a majority of a persons experience there. As they do in most places, but pawnshops a little more than average without having food or some sort of entertainment that they’re providing. They can really make or break your experience. The first time I went there I was in a bind and needed a loan. Story of my life. They were very professional and polite and gave me a great deal when I needed it. A few months pass and again I’m in need of some extra money. This time I go to three different pawnshops in the north eastern part of Phoenix and at all three of them The people were rude, disrespectful, and entitled. They also all insisted on scratching my ring even though we hadn’t agreed that I was going to turn it in to them. the price was absolutely horrible for a very nice 14 karat gold ring with a variation of diamond colors from white to chocolate. It weighed 9 g and all three of the pawn shops ranged between 120 and $180 for a ring I spent almost $4000 for new. Anyways I had remembered these guys and drove 30 minutes to get to them. Again without flinching they gave me a much better deal than the other locations but they we’re respectful, professional, and empathetic. For me that is huge and when in a situation like I was, your already feeling in the dumps, you don’t also need people demoralizing you that your trying to give business to.... Hands-down got to be the best pawnshop in the greater Phoenix area just because of the guys that work there.

Excellent pawn shop when you are looking for a firearm for a decent prices and not price gouging at this time of need during this pandemic. Definitely have your ammunition needs as well. Great customer service when it comes down to explaining your firearm needs and explanations on breaking down the firearm

Staff was very friendly and patient with helping me purchase a firearm. They even gave references to outside resources for some of the questions I had. Definitely coming back in the future for more ammo

I purchased a ring at this pawnshop for a anniversary gift because I was in a rush I ask for a 75 dollar Discount on the ring do to its poor Quality Diamond set and I’ll take it AS IS the guy that looks like Cory from pawn stars said No the ring is fine and said if a diamond falls out he would help fix it so I paid full price well anniversary night Diamond falls out went back to the guy that thinks he’s Cory he handed me a card to a jewelry repair shop and said have a nice day! WOW! thanks Cory! Stan at Glendale pawn Apologize for you and said that’s what I get from going to an other pawn shop then gave me a great deal on A bigger better quality ring!!...if anyone looking to Purchase jewelry go see Stan At Glendale pawn

These guys are great! I came in for a Wii U but found four other items at such awesome prices I couldn't pass them up. Super friendly and helpful. Fender electric guitar for $69!