Wells Fargo Bank W State St, Hurricane

I have tried multiple times to talk to someone about my auto account. I paid off my loan on Feb. 1, 2022. A payment was due that same day. Wells Fargo attempted to withdraw a payment from another bank twice after my payment was made causing an overdraft at my other bank. On February 8th I get a notice that I am late on my payment. I just get a run-around and it keeps sending me to the automated system and will not recognize my SS# or account number. States that those numbers are not in the system. I have a reciept that it was paid. I was told by the teller that I also had money coming back because the check was more than the payoff because my monthy payments had been made on time. She counldn't reimburse me because it was an auto loan. HELLO, anybody home?

Every time I go in to get help, there is not enough people to help me. I just went in there today to do a couple wires, and they said they have to go to lunch and so there's no one that can help. They either need a hire more people, or have people that are a little more customer service oriented to take care of their clients.

I'm so very sorry to have this experience with Wells Fargo. Someone made many charges for $485 to my account and this has caused me many situations. This bank will not acknowledge that this charge was made thousands of miles from where I live. They did not catch it and now have refused to reimburse it. I'm very disappointed in Wells Fargo and after being a very long time customer I will take the advice of so many and move to a bank that values their customers and actually protects their money. I hope this money they stole from my account is worth their becoming a thief. Anyone involved in this is a part of the illegalities they commit. I'm very sad with them. This money Wells Fargo stole from my account is not a drop in the bucket to them, but sets my life and my business in turmoil. I hope Karma is worth it Wells Fargo. I will, this time proceed legally.

Not a good bank service it always bad and charge huge fees$$$$$ shady reputation

Slow service, don’t ever answer the phone.

There when our family needed them. We were desperate to find a notary on the closing of our house in another state. The branch manager, Kirsten was amazingly helpful! We were very blessed!

They take the time to explain why they "don't have the time" to accommodate a wire or other banking the same day. If they spent less time making excuses and more time working they would be able to accomplish a lot more and accommodate simple requests from their customers.

I always have a nice experience when I come inside. Only one time I felt put out by a Personal Banker . She did not want to help me that much . She said she was the only one there that day. That she did not have time. While I was there only a few people came in and they went to the tellers. Then she said she would check things out for me later and give me a call back. I never received a call back from her. So I was very disappointed. I may change banks over this.

Great customer service ask for David

Nothing against the Wells Fargo in Hurricane,Utah it is just this bank has questionable business tactics and fees