Wells Fargo Bank US, Daphne

Spent over an hour on the phone. The customer service person told me to go to local branch to handle it. I went to this branch and they told me they had never heard of what the customer service people told me. The 1-800 people apparently “know nothing”. Clerk spoke to manager came back and told me to call 1-800 number to resolve banking error. Terrible service. Bank local.

Well, be careful, Wells Fargo is not in Full Banking mode due to COVID. Any excuse. So if you are needing a full service bank with all products available this may not be the place. Loans are difficult, but even with excellent credit and accounts in good standing for years there is little they can do because of covid-19 for the foreseeable future. That is where you might need another financial institution not affected by COVID.

Today is Friday. Just tried going through the drive through at 3:50 and got refused. They are now closing at 4:00 and aren’t allowing people to do their banking. My wife and I will be closing our accounts and moving to a bank that actually cares about their customers.

You would have to be out of your mind to put your money in this institution! They ignored my mother's power of attorney for upwards of 10 years, denying her access to her own money. They then totally ignored her will and the wishes of the executor, forcing us to hire two different law firms (at the same time), in two different countries, to go after them. Eighteen months after her death, they are still frittering away her estate, by forcing us to continue through the courts, to execute her last will. You can check in any time you want, but your money never leaves! Wells Fargo? Ha! They should be called the "hole in the wall gang"...

Jessica was extremely quick and also extremely nice

I wish I could give zero stars for this bank. The teller (Hayley) is rude, someone people are not tech savvy and a little understanding would be nice.

I love wells Fargo, but this is the worst location I have ever been to. They are located close to where I live, but I try my best go avoid them. They are almost never helpful. When it comes to the free services wells Fargo provides, like notarizing and faxing, they almost always tell me they can't do it. They claim no banker is there to help me, when I can clearly spot the banker behind her. They also scammed my Dad.

I want to thank Wells Fargo Bank and the fraud alert. Today we were contacted by them that my card had suspicious charges. Thanks so much for taking care of us. We did not make the charges and Wells Fargo froze the charges and called us. We appreciate you.

Great people in Foley, Al. Hispanic people very nice to me that work there. The entire bank was appreciative for our business. God bless America

They are not open on Saturday anymore and close at 5:00 during the week. How are you supposed to deposit money when you work full time?