Wells Fargo Bank Rock Prairie Rd, College Station

Customer service was fantastic, Don was our banker and he was very helpful. Walked us through everything and just made us feel very comfortable. So glad to bank again with Wells Fargo .

Wow! I’m reading the reviews people post on here and people sure don’t hold anything back. I’ve only been banking with Wells Fargo for only 2 years and I have yet to have a bad experience. Customer service both inside the lobby and drive thru are exceptional. I’ve never received anything less. Yes, the drive-thru is slow, but what drive thru isn’t? If you can wait in line at a fast food restaurant for 10-20 mins or even an hour or more to dine in at a restaurant, what’s waiting in line at a bank? I’ve used online banking, Zelle, transferred funds from account to account, mobile deposits, deposits at the atm and never had a bad experience. Thank you Wells Fargo, especially the Rock Prairie location for your great customer service!

Customers service is terrible. I'm surprised corporate has not done an audit of their customers service sector. To make things worse you have to make an appointment for anything and everything. They blame it on covid but then say they or not planning on going back to pre covid policy so this is their new normal. Will not do business with them anymore.

I ended up closing my account with them. I've been banking with them for 5 yrs. The drive threw is horrible. If you want a good service then bank with American Momentum. They even give you interest for keeping money in your account.

When it comes to the commercial lane, it takes forever!!!!!!! I can be the first one here and all the other lines will get done before me???? It usually takes 20 minutes or more to get through. And just to add I waste alot of gas waiting in the line as well. Please help resolve this issue.

I opened an account here and the representative was extremely helpful! They have very nice customer service. I never went inside after that, only used the drive-thru ATM. Super quick and very easy to use. I created an account here because I needed a place to deposit freelance cash (I bank with another bank that doesn’t have ATMs locally), and this was my first choice.

Been banking here for many years. Everyone here has always been very friendly and very helpful many times. Yes there has been a very few times that the drive thru was slow and for some reason there would be only one teller. Maybe other's were at lunch or something and maybe it was busy at an unusual time. Great place to bank in my opinion

The worst bank in town. The first of month drive thru is too slow. Still not allowing customers in bank without a appointment is poor service. Covid 19 is not a excuse.

Multiple quick lanes and friendly customer service. A lot of local bit franchise use this bank and it is clean and efficient.

Of all the Wells Fargo's I've ever been to this one is by far the worst, Drive-Thru - SLOW never enough tellers they are slow slow slow they're not friendly and I hate doing business at this Wells Fargo if you can avoid this Branch try to find another one because it's really slow and they don't care and they take a really long time to do your transactions they either need to hire more people or learn how to be more efficient.