Wells Fargo Bank Nave Dr, Novato

Shain......please reflect on your attitude with customers.you can't ask your business banking customers "where were you all day" even if they came in the last few minutes before closing time. For one, You have to understand that most people in the USA live a busy life,considering that you should also realize that a business owner/manager live a more hectic lifestyle than others citizens. I respect other people's time.it might not seem like it,but we the business owners try our best to be on time for everything,because as business owners,we know more than others the true value of time.so next time if I ever do come late,know that I didn't choose to come in the last minutes,life is not fair or just.business is business.so in each and every time I am there at this branch please respect the business and let's just do business politely.That way,both of us can go home in a better mood than I did today thinking of your attitude toward business customers.

If you have any trouble at this bank, go see Chris. He is awesome and has built a first rate front line team. They are friendly, professional and very helpful.

I have been with this Bank since 2005 and encountered very unprofessional, and lack of knowledge and services from different locations as well as online call support. There is a very definite lack of training and capability experiences by me .

When they offered coffee or water I jokingly requested chocolate. The lady went in search and ask around to the tellers and came back with a Ghirardelli square! <3

This branch has gotten a lot better and looks fully staffed, I’ve had good experiences my last few visits. Definitely one of the better Wellsfargo branches I’ve been to.

As always great people that know their business.

easy access, parking and friendly friendly professional service...always! i guess things have changed around there, from what i read of the reviews from earlier. i always feel very well taken care of here.