Wells Fargo Bank Main St, Los Lunas

Just waited in line for 13 minutes, just to get up to the lane to be told that they were closed at 4, even though I was waiting 13 minutes in line before they closed and that they already sent out a “sticky” to the last person and my lanes “sticky” had already been sent in. Terrible system if they are ignoring the customers that had been waiting well before closing. Please change your system so that people who have a hard time making it to the bank because they work at a bank themselves can actually get what they need done, when they in fact DO make it before closing. Terrible customer service at this location.

Wow we went to the drive up and the girl in there sent someone else's I'd and bank card to us and had to keep getting things from us!! The worst banking we have ever been to so far in New Mexico and we have been to a few states on the west coast; we were there about 10:10 am.. We end up going to the arm.. Getting ready to change banks for sure ; this is 2 now..

With all this covid19 situation I understand that we are all stressed out but one of my associates went thru the window to make a money order the lady asked if she could fill the paper to make the transaction my associate does not know how to fill it and asked for help to fill it the lady sarcastically told her no that she must fill it her self this has never happened before so my associate asked to get her money back and left this is really unacceptable will take this to higher management they must not have employees that treat their customers this way!!!!!!

Staff is very helpful and nice. Hardly any wait even when line seems long, it goes by fast. They always explain things to me thoroughly so I have a good understanding.

Britney is super friendly at the drive up, I appreciate her positive attitude and patience. Keep at it! :)

Waiting in line for over an half an hour just to make a deposit. I think you should have more tellers waiting in the 5 lanes outside during this time. It’s not like Wells Fargo can’t afford it

Went in here for a notary. After waiting 15 minutes they told me she was in the "back" and would be another 30 minutes before she could help. Must be really important business to make people wait all day for a simple service.

I was told this bank took down the American Flag that was inside because someone got offended. If this is true Wells Fargo should be ashamed of this action and get in touch with what this flag stands for! Shame on you

Always convient when allI got to do is go to ATM. They were great before pandemic as far as costumer service

Great branch!! Fast courteous customer service, the bankers are well skilled and prompt especially Ms Anna Aragon-Garcia!!