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Financial institution

Virginia Credit Union E Broad St, Richmond

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3.5
Closed
Wednesday9AM–5PM

+1 804-253-6200

https://www.vacu.org/

720 E Broad St, Richmond, VA 23219, United States

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    Virginia Credit Union Reviews

    T

    Tom Dilbeck
    1

    ATM in a lobby. Lobby has a guard who will not let customers use the ATM. The ATM is roped off for access without entering the rest of the building. Having ATM’s inaccessible is part of why this downtown area is dying, being economically suffocated. Virginia Credit Union is not supporting the community.

    Response from the owner

    Hi Tom. Unfortunately this ATM is only accessible during business hours. Please visit vacu.org/locations for other nearby ATMs. Thanks for leaving a review!

    l

    lucy vandervort
    5

    I recently switched over from Wells Fargo (an awful, evil corporate monster) and have really enjoyed my experience with VCU thus far. Their interest rates put Wells Fargo to shame, and they are far more customer friendly. I don't know why I waited this long. Jacqueline at the East Broad Street branch helped me set up my account and was extremely helpful and efficient and provided me with a ton of helpful information. Credit unions are the way to go.

    H

    Hannah Sellars
    1

    Went during open hours and the doors were locked, security guard wouldn't let me to the ATM even tho hours were 9-5 and it was only 9:30 when i got there.

    Response from the owner

    Hi Hannah. We do appreciate you taking the time to leave your review. This particular branch is only open Mondays through Fridays. To check the hours of our locations, please visit vacu.org/locations. Thank you!

    D

    Desiree Green (cottondesi)
    5

    Always friendly staff here! Not ever really busy when I go. It is hard to park though as its downtown

    m

    mike
    5

    Great bank, great staff. The few problems that have come up with were dealt with promptly and thoroughly.

    J

    Jessica Williams
    1

    ATM closed, also won't take a deposit at ATM so better be sure to be off work during business hours

    Response from the owner

    Hi Jessica. Since this is in state run building, hours are limited and we have no control unfortunately. Make sure to visit vacu.org/locations for 24 hour ATMs. Thank you.

    T

    Teah Gurl
    1

    Parking is a headache! And customer service here is poor. There is an atm right next door in a residential building that you aren’t able to use after hours because security won’t let you in. Pick a better location for that atm! The nearest one is NOT full service and the other option is going into DMV which closes at 5 5:30! There is no 24 hour VACU atm downtown. Smh

    H

    Heather aka Rogue
    1

    Cashiers are fine, the rest of the staff is so slow, you're at a Sunday tea with grandma & her friends. Nothing gets done, you never get help.

    Response from the owner

    Hi Heather Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at [email protected] with a good phone number so we can learn more and work to make this right!

    B

    Betty Ownsbey
    1

    This institution will nickle and dime you to death. Used to be a great choice, but they have gotten greedy over the years. I'm taking my business elsewhere......

    P

    Paul Tindall
    4

    Switched over from Wells Fargo because they charged me their last nickel and dime fee.

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    FAQs

    • 1. What Is the Contact Information of Virginia Credit Union?

      You can contact Virginia Credit Union via +1 804-253-6200. You can fill in our easy-to-use online form to submit your loan application as well.
    • 3. How Can I Request A Loan At Virginia Credit Union?

      You can submit your loan request on their website. If you need further assistance, you can always check out our website and explore more options to obtain payday loans.
    • 5. What Will Happen If I Failed To Pay Back My Loan?

      You can discuss the issue with your lender if you are not able to repay your loans. Your lender may change your repayment due dates for you to cope with your current repayment ability. If you default on your online title loans, you may lose the ownership of your car.
    • 2. What Is the Location Information of Virginia Credit Union?

      Virginia Credit Union is located at 720 E Broad St, Richmond, VA 23219, United States. Take a look at the map and pay them a visit right now.
    • 4. Is Virginia Credit Union An Agency Or A Lender?

      Virginia Credit Union is a Financial institution that accepts all kinds of loan requests. You can click here to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can link our customers with our network of lenders to get dependable loan services.
    • 6. Can I Get Loans With Unpleasant Credit Background from Virginia Credit Union?

      Yes, it is possible to get loans with a low credit score such as online personal loan services from them. You can contact the lenders for detailed information regarding loan requirements. You can also click here to get instant loan quotes with bad credit-friendly requirements.