Veterans First Mortgage Charles Lindbergh Dr, Salt Lake City

It was a long process, but Robert Reape was extremely helpful. From the very beginning he did everything he could to help us secure the loan. He was very patient with my wife and me as we were very ignorant on how the process worked. He was very professional and seemed like a great person. I wish him and his family the best

The reason I chose Veteran’s First as our mortgage lender was because of Sean Coscarart. From the very beginning, I appreciated how he was patient and took the time to explain things about the home buying process and the loan numbers that I did not understand. He knew I was shopping around for the best rates and let me know that when the time came for us to pick a lender, he was willing to fight for our business – and he did. He came back with the best rates and numbers out of all of them and he was able to get us from loan application to closing in just three short weeks. Phenomenal job. Kudos to him and the team behind him for all their hard work and diligence in getting it done so quickly. If you are looking for a mortgage lender, I highly recommend Veteran’s First and Mr. Coscarart, specifically. He is even-keeled and steady under pressure, professional yet friendly and approachable, and has excellent customer service. And most important of all, I did not feel like a faceless number whenever I spoke to him. Thank you again for all your help and hard work, Sean. I am so glad we went with you.

I am extremely happy with the way my mortgage was handled. My loan officer is Luke Vogel and he was outstanding. He was very attentive and knowledgeable and helped every step of the way. I am a very satisfied customer and Luke was definitely the driving force.

I have worked with Veterans First 3 times now with my VA loan. Each experience has been easy. The representatives are always so helpful and never pushy. I have referred Wintrust Mortgage to friends and family looking to purchase a home.

From the very start Jonathan, was my first and only contact he was very professional, knowledgeable, and friendly. Thru every step he was either calling, texting or emailing me. I was never left in the dark. when he was going on vacation he gave me the person and their phone number if I needed it. Most professional company I've dealt with. I highly recommend Veterans First Mortgage to all.

The experiance ive had with Veterans first mortgage has been great. The name of my loan officer is Bill Kramer he has been so wonderful he has guided us step by step answered all questions he is really a very nice guy very helpful i cant say enough fine things about him they are in no way stuff shirts he is very nice polite knowledgable just and all around nice experience i would recommend this company to anyone thank you so much

Veterans First Mortgage did an amazing job on my recent Mortgage loan. Special thanks to Dorothy Bump for all of her help. Dorothy made the experience stress free and she was always helpful and supportive throughout the process.

Went with Vets First to try to get a lower interest rate. They said they may be able to get me alot of cash back based on equity. So i think, "Ok lets do it." They made me pay 700 bucks for an appraisal through them and then 400 for a foundation inspection. Then they said they could only get me enough back to pay for the appraisal and inspection. They compensated by taking 5 years off and lowering the rate but it still kinda sucks. Ended up Feeling like they promised alot and had a subpare delivery.

The experience was great. The people know what you need and how to make the loan work for you. They are available for pre Qual documents and numerous other services. The appraisal happened like they said and on the date they said it would happen. After closing came into a house with equity. A sizeable chunk!! Heather and Catherine are the best. If your in the market to buy a home this lender is for you. Thanks again to Heather and Catherina. They are #1+

Bianca was excellent loan officer. She assisted us through every step of our loan. Sometimes going beyond her normal duties .We would diffiently recommend her to any company to be an asset for their company . VA First Morgage is a great company to aquire all your lending needs with loan officers like Bianca .

My loan officer was Mr.Travis Welfle and he helped me with all my loan needs and keep me informed of all matter. Travis is a excellent loan officer and very professional. I highly recommend him to all seeking a loan thru veterans first.

Lee is extremely helpful, quick to follow up with you and knows what is needed to be done. I was able to start the process of refinancing and closed within about a week. If you follow up with him and get him what he needs, you can close quickly as well. Thank you Lee!

I would 100 percent recommend. I was able to work with Stephanie. She explained everything very well. Helped me with finding ways to get approved. Fast response time. Allways had a point of contact. Kept me in the loop for the entire procces.

I has pleasures of working with Nicholas he was very professional with me. And Veterans First Mortgage thank all of you all for helping me out with this loan. God bless you all

Rosa was very quick and responsive. She very nice, friendly and very professional. She stays on top of everything!!. I would recommend getting her to help you getting your loan.

Absolute garbage. Don’t trust them found a property good price I was told to hold on then they’ll call me back. The next day the property tripled in price. would not recommend. As Wounded Warrior they knew this and stop taking my calls.

Christopher did an excellent job with our loan. It took a very long time to process. I paid "out of pocket" amounts for some research and house apprasials,

This is the second time we have had the pleasure of of Breanna Kerbs' excellent help. She is efficient , conscientious and very professional. I will not hesitate to contact her again should the need arise. Outstanding!!

Horrible company. They are slow and do not seem to care. They are not transparent and overcharge for property taxes they estimate. They definitely price gouge for an appraisal, so much so, that it tetters on being criminal. I would not suggest anyone to use this company.

Very fast results, always responding any questions you have. Mr Jordan C. Is a great guy to talk to he will walk you through everything and help you understand it.

Be Careful! The loan officer postponed our settlement date 4 times. It would have been a 5th but my husband and I realized that settlement was not going to happen. The loan officer assured us that we had all the documents that we needed. The settlement date was postponed 4 times in 2 week increments. Two days before closing on each of the 4 times it was postponed, the loan officer gave us an excuse such as: the address didn’t match on the appraisal, the documents were not clear (although we faxed them, emailed them and he told us the documents were clear). The loan officer illegally tried to obtain my username and password to access my accounts while misleading me into thinking he needed it to allow us to close on settlement. We paid for the inspection of the house, the appraisal, and the $2500 to the seller to take the house off the market. We lost all of our money! I do not for one second believe the other reviews that this is a great company and the people got their dream homes. We were almost homeless dealing with this mortgage company.

We are extremely happy and pleased with Veterans First Mortgage Company.Mike Sanders is super and very supportive with his clients. He treats us like we're a part of his family. This is the second time we have worked with Veterans First Mortgage Company and we will be sending all our veteran friends to them with help on finding a home or refinancing their home.

We went with Veterans First Mortgage, got a good rate and long lock in. Then our builder was very late with completing the house and our lock in $$ went from $1300 to over $5k. It is a VERY good interest rate and was no longer available so we were kind of ok with that. The loan estimate had very high property taxes on it, and I sent numerous times the factual estimator for the County. Our loan officer assured me the title company would true this up to actual. When we signed, the title agent told us the lender requires 1.5% of selling price regardless if the actual is lower on new builds. We were not told about this by the lender, we were told the title company would have the number, which they did, but Veterans First wants more money monthly in escrow. We know it will be adjusted eventually but just starting out on a new build there are a lot of expenses. It generally takes over a year for the adjustment, this is not our 1st house. Now our Mortgage payment is $300 more per month than it should be. Ridiculous! If we would have known this we would have gone with a different lender.

Kaitlynn worked tirelessly to keep everyone informed and ensure the buying process went through. This company is excellent- knowledgeable about the VA loan process and very quick processing. They don't outsource services and after much vetting and research, Veterans First came out on top and proved to deliver! If you are buying in this seller's market, you need this lender on your side.

There was no communication between our Veterans First agent, Jolene Taylor, and the realtor that they recommended. Only after we put due diligence money down and paid for a home inspection did the agent, Jolene Taylor, realize that I was trying to buy a manufactured home and my credit score needed to be higher because (I’m quoting Jolene Taylor here) “manufactured homes don’t appreciate in value!” Are you kidding me? Have you seen home prices lately? Manufactured home prices have DOUBLED in the past 3 years! Complete waste of my time, I’m out $5,000 and no house. A veteran trying to get a home from a company that specializes in VA loans…do not use this company.

Ben Peterson and the team @ Veterans First Mortgage went above and beyond helping us buy our first home. We are so blessed how they helped us with finding our home. I wish I could give more stars as they deserve it. Thank you so much.

I would like to thank Rosa Altamirano for all her hard work and dedication in the process of getting my home 🏡. She was always available when I needed her. She answered and explained any questions that I had. She was quick and on the ball at all times. She helped me in getting my paperwork together and was very efficient. She is definitely a five star representative. Thank you Rosa Sincerely Joey Acosta

My experience so far has been good. I've taken the time to read all of the other reviews and I have to say the negative reviews are ridiculous. So, I would like to take the time to address them from my own point-of-view. First, the main issue it seems like people had was getting VF to return their calls. That has definitely NOT been my experience. My lender has stayed in communication with me throughout the whole process, which leads me to this, BUYING A HOME IS A PROCESS! Once you're preapproved it does NOT mean that your loan is approved. Throughout the process you will be required to turn over many different documents and at any time the lender could say "sorry, your loan is not approved." It is almost as if a lot of people think VF or any company is required to loan them thousands of dollars, NOT TRUE. A lot of people canceled their lease on their rental properties. DO NOT DO THAT UNTIL YOU HAVE THE HOME KEYS IN HAND! One person complained about not having a certain type of homeowners insurance and threatened to sue VF. IT IS NOT THE LENDERS RESPONSIBILITY TO INSURE YOU HAVE ALL THE HOMEOWNERS INSURANCE YOU NEED. The person was even surprised when a lawyer from VF reached out to them. LLF!!! Another person complained about VF putting extra money into their escrow account for taxes. VF puts extra money into your escrow account every month to cover the rise of property taxes over time. That’s why people need to stop voting a certain way!! But anyways, that's common practice for companies to do so I don't understand why the person had a problem with it. FYI, if you have extra money in the account, you can use it to make your last mortgage payment. The bottom line is people need to realize buying a house is not like buying a car and don't think for a second any lender is just going to loan you thousands of dollars without requiring a lot of documents. Honestly, with the attitude a lot of people have if I were the lender I would just say "no, I'm sorry we can't help you."

Closed on my home on April 16th, 2021. Started working on my loan Oct/Nov, 2020. My loan officer, Chris Lanzarotta was with me every step of the way. This was my first home buying experience and Chris made himself available at all times to explain all the paperwork, answer all my questions from the very beginning to the signing of my mortgage. Chris was very professional, knowledgeable, patient (I know I did drive him crazy at times) and made me feel more comfortable going through the whole loan process. He also got me an excellent interest rate which in turn gave me a very comfortable mortgage pmt. Can't thank you enough, Chris Lanzarotta & Veterans First Mortgage. ❤️

I have had nothing but great things done. James took every step needed to help me and get me on the right track. He has done everything he could to make it easier for me, and for that I owe him more gratitude than I can tell him. I highly recommend Veterans if your in need. 5 stars are not enough !

Red Flag don't use them they will lie and need to take away Veterans out of their company Name I am a Veteran who was manipulated by Mr.Barken Barber say that I was approved from the VA but spending money up to $5,000 to get the house off the market because he (Mr.Barber ) said that I was granted my VA approval before I was granted this was my first experience on buying a house now it's really hard to trust this company for a loan.so I'm giving you my soldier words of honor not to use this company because you will loose money because they don't care about VETERANS only for themselves. Like I said only for themselves read their comments down below the don't reply back.

Easy and quick process. Our mortgage specialist Matt was very knowledgeable and attentive of our needs and worked hard on getting us approved. Will certainly use in the future.

We are truly happy with the way our mortgage was handled. We got a really good deal with our officer Nina Alcala right on time. Now we have our first home successfully :)

Our loan officer, Jasmine A., gave us a great experience from start to finish. She was very patient and made everything understandable. We highly recommend Jasmine

Barken Barber lied to me about being approved for a VA loan witch I wasn't approved at all he got me to spend $5,000 on a house for nothing when I paid for the money I was turned down for the loan and he told me that I was approved and everything looks really good 😡😡😡 and didn't return my phone calls or anything RED FLAG Don't Have Them loose your money that you earned!!!! And they will not explain or try to give you your money back or fire the loan officer not a business to HELP VETERANS only for themselves .....

I called and talked to a Jonathan who consistently had to find answers to my questions, then was very pushy to get an appraisal done. I then called the main number and asked who he answered to,, and they told me he reports to a Valerie Zatarain. I left her a voicemail with no reply. Mysteriously a few minutes later "Jonathan" called. He tried to give me some unacceptable answers, which included "I am not pushy". I then called back to see who Valerie Zatarain's supervisor was, and nobody knew. I then asked who is in charge or who the general manager was. Nobody knew. I finally after a while I was directed to the Production Manager's voicemail. Still awaiting a reply on that one. I then find out after talking to a "Loan "officer" from another company something disturbing. The first thing he asked me was if I had an appraisal yet? It strongly suggests to me once an appraisal is done, you are obligated to stay with that lender. Beware of Veterans First ! They are known as Wintrust Financial out of Rosemont, Illinois with a BBB rating of 1.2 ! You will not find Veterans First listed with the BBB, just the owner "Wintrust Financial Corp". Valerie Zatarain did finally call me back and said she was going to send me her contact information. Still very dubious of their Business practices!

I am a former Marine,while training for desert storm I was injured and discharged (honorable) after only 2 1/2 years of service......I did not know that I qualified for the VA loan program....I was wrong... VETERANS FIRST made my dream of owning a home 🏡 come true....within six weeks I received the keys....fast, easy and stress free...they WILL TAKE OF YOU,trust in VETERANS FIRST

Kaitlynn, was the best, she was fully involved. She was always there for me, answer all my questions. She made me feel, I had someone looking out for me & my family

Worst experience ever dealing with a mortgage company!!!! None of numbers they had been giving us for doing our closing were right. Day of closing amount was $3500 less than it was supposed to be. They paid double on property taxes,still haven't received refund back. Contacted our agent and won't return call!

I want to thank mr.reape for my journey into buying my first home. It has been a blessing for my wife and me. Thank you very much for making my dream come true. Nellie say hi.

STAY AWAY FROM VETERANS FIRST...We was approved for a house at $300,000 at $2100 a month With a 30 year home loan you will be paying $756,000. That's more then double on the house. They are cons...

Dealing with Veterans first has been nothing but a pleasure. Our morgage specialist, Christopher Macdonald, was and is nothing less than spectacular in his knowledge and professionalism. We had many bumps and curves on our road to be financed and through the entire process, he was available, caring and a friend on the other end of the phone. I would recommend any of my veteran brothers and sisters to reach out to this company and let them help you.

Great Experience. This is my 2nd time using Veterans First for a mortgage loan and the name truly says it all . They put Veterans and their families first . I would definitely recommend Stephanie Smith and her team for fast , efficient, professional, courteous service. In my opinion, if you’re a veteran and obtain your mortgage anywhere else other than Veterans First,you are doing yourself a disservice. Veterans First =Mission Accompolished.

1st and foremost Veterans 1st do just that treated me the Veteran with the up most respect And tok me seriously when I bought my 1st have me and more recently when I refinanced my home. The professional help I received second to none I HIGHLY RECOMMEND VETERANS 1ST