Veridian Credit Union Sw State St, Ankeny
+1 800-235-3228
https://www.veridiancu.org/locations/prairie-trail-hyvee
2510 SW State St, Ankeny, IA 50023, United States
Veridian Credit Union Reviews
R
This is not a full service credit union. They don't participate in the shared branch network with the Iowa credit union league! Don't be fooled by banking here! They will not make change for you if you do not bank here even though you may be a member of another credit Union. Look below: that only took 3 weeks to respond! Just poor service all around.
I'm sorry to hear we have disappointed you. You are correct that we are not a member of the shared branch network. To find a list of those that participate in shared branches, visit https://sharedbranching.org/. -KK
J
I love Veridian. They have always been very helpful and accommodating to me. I love that they can print new debit cards right there in all of the branch offices, including the Hy-Vee branches. I have a bad habit of misplacing my card so it makes it easy to go to the bank to get a new card instead of having to wait a week or more to get my new card. They are always very polite and make me feel welcome. Thanks Veridian!
Thank you for the kind words, Jennifer. We are happy you choose Veridian! Thank you for being a member. -KK
I
This credit Union is awesome, Armin and the rest of the staff are the best teller around and will make sure you are well taken care of (especially Doug, he is great)
Thank you for your 5-star review, Ibrica. We're glad you chose Veridian and receive great service from the employees at our Prairie Trail Hy-Vee branch. I'll share this feedback with the branch manager. -TM
W
This was my bank and sadly there customer service has been terrible and the lack of concern with my issues in June has made me dislike this company and I will not continue my service with them. One person can change it from being a great company to a negative awful company. Sadly I've moving on.
Wes, I am sorry to hear that we have let you down. I would love to hear more about your disappointment in our member experience. Please feel free to email me at [email protected]. Thanks - Kristin
E
Went in 15 minutes before closing to see if I can get cash for some change I had and the door was locked they were all sitting on their phones and they wouldn’t come to the door. I’m very disappointed, I was going to see about banking there since I have heard good things.
Hi Erin. Can you email me at [email protected] with the day and time that you tried to stop by so that I can have the manager look into this? We are sorry that you had a poor experience with us. I'd like to learn more. Thanks. -KK
M
I transferred from a credit union I was with for 32 years. Doug made my decision easy! Very good staff with knowledge and patience. Soft credit check when signing up. The benefits are Great! Convenient hours! I am so happy with the move!!!
Thank you for sharing your experience, Martha! Thank you for choosing Veridian Credit Union for your banking needs. -KK
I
Armin is the reason I moved all of my funds to veridian. I have never had a more pleasant experience in my life and every day that I come in I am treated like a valued customer. Amazing job Armin, keep hiring people like him.
Thank you for your review, Ibro. I shared your feedback with the branch manager. - TM
T
The space is very cramped at this Veridian. The staff was helpful but only if my hand was forced it seemed. The person that helped me didn't posess many people skills it seemed. Everyone has their days, but I felt as if it were an ego thing rather then not having enough skill possibly.
Taylor thank you for sharing your experience. I will pass this along to the branch manager. -KK
C
I have been a member since 1958 and I appreciate Veridian's branches in HyVee stores in Ankeny. The hours they are open meets my needs.
Hi Charlene, thank you for your review and loyal membership. We're happy to hear our extended hours are beneficial for you. -TM
K
Worst EVER customer service! Slow people who work there. Kids!!!!!
We appreciate you bringing your experience to our attention, Katie. I will share your feedback with our branch manager. It is our goal to exceed your expectations in each interaction that we have with you. On behalf of the credit union, I apologize for your experience. -AM
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FAQs
1. How Can I Contact Veridian Credit Union?
You can call them at this phone number +1 800-235-3228. Or you can visit their website and fill out the loan form online.3. How to Get a Loan at Veridian Credit Union?
You can visit their website and fill out the loan form online. If you are looking for payday advance loans, you can turn to iPaydayLoans for more details.5. What Should I Do if I Fail to Repay My Loan?
You can talk to your lender if you are struggling with the monthly payments. Different lenders have different policies of overdue payment. Please always read carefully before signing the loan agreement.
2. Where Is Veridian Credit Union? How Can I Get There?
Veridian Credit Union is located at 2510 SW State St, Ankeny, IA 50023, United States. Just take a look at the map and locate the easiest way to access it.4. Is Veridian Credit Union an Agency or a Lender?
Veridian Credit Union is a Credit union. To make things easier, iPaydayLoans enables you to get access with a wide range of reputed lenders over the internet. You can check out our platform to secure a small personal loan with no credit check.6. Does Veridian Credit Union Offer Loans for Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.