Vectra Bank - Englewood S Broadway, Englewood

Let’s face it banks are what they are. Vectra as a whole seems to be right there in the middle of the pack, having said that problem with this particular branch is the lack of integrity and experience needed to take care of the community the way that they should be capable of. It is my opinion that Joe the branch manager and Lisa his representative repeatedly fail in their inept attempts to accurately service their Englewood customers. You could blindly do better at any other branch or firm.

Vectra is a HORRIBLE bank to deal with. You are nothing but a number, long wait times, charges popping up out of the wood work with poor communication. Do yourself a favor and take your business to a different bank.

Bad bad bad bank Bunch of thieves Too manny rules I did put $1000 I closed account got back $967 after 7 months They stole $33 for Mikey mouse fee. Stay away. Run run. Run.

I've had nothing but great experience with this branch. The VP, Joe, has gone above and beyond to help set up two different business accounts. I highly recommend!

Will not change $4 in coins to bills since I don't have an account with them. Poor customer service!

Been a loyal and good customer for almost 3 years. Financed my vehicle through them, and never missed a payment. They are closing my accounts due to the industry I work in, which is fine.. even though I told them where I worked when I opened my account 3 years ago. However I have been trying to pay my car loan off for them for about 6 days now and it is damn near impossible. It wont let me do it on the computer. Same issue on the phone app. They close at 5 and you cant pay it at the ATM. Granted I will say it wasnt difficult with my checking from them before they closed it. I have trouble getting there by 5 from work. Finally got there today after battling traffic for 45 minutes with my payout in cash since i couldnt figure out the online. I got there at 5 and they lock the doors of course. Now I have to drive 45 minutes back across town failing once again to pay this, just to try this again tomorrow. This has been the biggest headache. Least they could do is have the drive through open till 6.

My grandfather started this bank as International back in the 70's. It was a good bank until it changed to Vectra after the death of my grandfather. Those he put in charge, took advantage of him and never paid the favors forward, therefor killing the true spirit of what it was supposed to be.

Every time I visit this branch and go to the drive thru I am waiting at least 20 min, and then they help the person who drives up to the window, after I’ve been sitting there, first. I will be going to the Lone Tree location from now on.

Your a bank and you can't exchange cash for a roll of quarters without having to sign up for an account WOW 🤭😒🙄🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️