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Credit union

Vantage West Credit Union N 32nd St, Phoenix

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2.9
Closed
SaturdayClosed

(800) 888-7882

https://www.vantagewest.org/

10440 N 32nd St, Phoenix, AZ 85028

Apply Online

    Vantage West Credit Union Reviews

    B

    Brian Mcclain
    5

    Just visited my Credit Union at 32nd & Shea to apply for an auto loan for an incoming new vehicle. I first met Keccia who was extremely kind and helpful. She had me wait momentarily to sit quietly in an office to visit with Rubi and get all of my info. The loan was approved within minutes while we chatted. What a great experience...what great customer service. I highly recommend this location.

    Response from the owner

    Thanks so much for the shout-out Brian! Our team is thrilled to see that you enjoyed your experience and we look forward to your next visit! -Josh

    T

    T Dresslar
    5

    Opening an account was VERY easy, (thank U Natejah!!) and the tellers especially ROXANNE were extremely friendly and helpful!!!! Not to mention the ONLINE INTERFACE (website) IS AWESOME!!!!

    Response from the owner

    Thanks T Dresslar for the awesome review! We will make sure to share this with our team. We appreciate your Membership with us! Please make us aware if there are ever ways that we might enhance our service. -Josh

    P

    Pedro Reynaga
    5

    Great customer service, Edgar F from the Scottsdale branch was super helpful answered all my questions and got us in and out of there with our new rv loan. Best credit union i've been to.

    Response from the owner

    Good morning Pedro, We are delighted to read about your experience at 32nd and Shea. We will be sure to share your sentiments with our team at that location. Thank you for being our Member and congratulations on your new RV! -Josh

    M

    Merrily Abels
    2

    Credit union support for me was totally lacking since I was there before the branch opened despite waiting 25 minutes for the support line to answer

    Response from the owner

    Good afternoon Merrily, We would like to hear more about your experience. Please reach out to us at [email protected] so that we can discuss what happened in more detail. Please include your contact information along with a time when we are best able to reach you.  Thank you for taking the time to express your thoughts. We will do all we can to learn and improve as a result of your feedback. -Josh

    K

    Kittridge Compton
    1

    Bad service and bad people. Never give them your money.

    Response from the owner

    Good afternoon Kittridge, We hope to have an opportunity to speak with you regarding the reasons for this sentiment. Please send your contact information along with the best time to reach you to [email protected]. We look forward to hearing from you and we are sorry for any negative experiences you may have had. -Josh

    A

    AP DL
    1

    Antiquated/bureaucratic/inflexible/inefficient of a bank establishment!!! This CU is even worse than any of the big banks! This day in age - for such silly business practices, they ain't gonna be growing or ain't being around for too long... Don't waste your time or be even remotely considering joining when given their pathetic promotions. There are so many other and better choices - be the national big banks, local banks, on-line banks, etc!

    Response from the owner

    Good morning AP DL, We are sorry to hear of your dissatisfaction with Vantage West. Please email us at [email protected] if you would like to discuss your concerns further. Please include the best number to reach you as well as a time when we might do so. Thank you. -Josh

    J

    John Oleson
    1

    DO NOT believe a word any of their customer service associates say. They are notorious for assuring you that something is possible only to find out that you'll be charged to do so without notice. Over the phone support is just as bad, call 5 times and you'll get 5 completely different suggestions and or answers. If banking wasn't already enough of a scam, now there is vantage west at the table.... Learn from my mistakes and find a different bank!

    Response from the owner

    Good morning John, Of course we never like to see sentiment like this, but we appreciate that you are taking the time to bring it to our attention. We would very much like to gather some further details about your experience. Please reach out to us at [email protected] so we can work to understand what might be going on. Thank you and we look forward to hearing from you. -Josh

    J

    J B
    5

    I’m not a branch member but never had any problems with the outside ATM

    Response from the owner

    Hi JB, thanks for taking the time to express your thoughts. We invite you to take advantage of other aspects of our service as your needs arise. Thank you for being a Member of Vantage West Credit Union. -Josh

    D

    DT L
    1

    Consistently the worst customer service I've ever had at any bank do not do business with these people they will treat you horribly. I have an auto loan with these people and every month it is a struggle to pay the bill every month I have to deal with the absolute incompetence and the worst customer service ever.

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    FAQs

    • 1. How Can I Contact Vantage West Credit Union?

      You can dial this phone number (800) 888-7882. Or you can go to their website and fill out the loan form online.
    • 3. How to Get a Loan at Vantage West Credit Union?

      You can go to their website and fill out the loan form online. If you are looking for payday cash loans, you can visit iPaydayLoans website for more details.
    • 5. What Should I Do if I Can Not Repay My Loan?

      You can consult with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. It is of great importance to check carefully before signing the loan agreement.
    • 2. Where Is Vantage West Credit Union? How Can I Find It?

      Vantage West Credit Union is located at 10440 N 32nd St, Phoenix, AZ 85028. You may refer to the map and locate the easiest way to access it.
    • 4. Is Vantage West Credit Union an Agency or a Lender?

      Vantage West Credit Union is a Credit union. To make things easier, iPaydayLoans enables you to get access with more than 100+ lenders over the internet. You can visit our website to get a fast personal loan with no credit check.
    • 6. Does Vantage West Credit Union Offer Bad Credit Loans?

      Yes, but if you want to higher your chances of getting a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get an online installment loan even with your low credit scores.