Vantage Credit Union Greenway Chase Dr, Florissant
(314) 298-0055
https://www.vcu.com/
601 Greenway Chase Dr, Florissant, MO 63031
Vantage Credit Union Reviews
S
This location is on the mark (5 stars)! Everyone I've interacted with talk to you like they're genuinely concerned. They are - so if you visit that location ask them how their day is going. Beat them to the punch, like I did, today. Almost forgot to mention that they're very concerned with your savings. I know because they ask.
You made us smile! Thank you for the kind feedback.
O
This community CREDIT UNION: During a pandemic they couldn’t even fake like they care about people of color! 2 payments presented funds not in account yet they send both back but took their $70 return payment fee from my unemployment. Thanks Karen.
Ms. Davidson- We care about all of our members at all times and are sorry that you had payments presented when there weren't funds available in your account. Our hope is that the new year brings better times for all.
P
Worst banking customer service I've ever received! The information you have to remember and give regarding all of your accounts is ridiculous. I can appreciate the security measures, but when the person on the other end of the line gets confused easily and doesn't understand what you're saying, it makes banking unpleasant. It takes forever for someone to answer the phone and when they do (at least today) it takes even longer to complete a process.
t
In the process of having to close my account because me and my old partner are no longer together and they will not let me remove her from my account. That is the dumbest policy if both parties are in agreement.
J
Worst customer service ever! If you lose your credit or debit card they will do nothing if someone spend your money on your account...
We apologize if you had a bad experience. If a credit or debit card has fraudulent charges that can be verified as such, your account is reimbursed/credited.
a
Called to check on transactions placed on my daughter’s account and I explained to the lady that my daughter didn’t have the answer to whatever they were asking her so I called in. She gets very rude and says she will send me to a supervisor... her name was Mary and out of all the years I have been with vantage this was the worse experience ever. She profiled me because she did something wrong and couldn’t find my account or daughters. I will be closing all of my accounts with them!
Thank you for bringing this to our attention. Our contact center manager should have reached out to you today. We have addressed the employee involved. We hope that your other experiences with Vantage outshine this call, and that you know we value your membership.
j
The call center is worse than unhelpful. They are unqualified and rude. We had a SERIOUS problem with our account. We were berated, blamed, and schooled on how to handle our "financial problems", after being put on hold for 10mins. Took it right to the branch itself and had the problem solved the very next day. The branch manager was understanding and saw an issue immediately. She calmed our nerves and she got back to us when she said she would. Apparently, the dude on the phone hadn't passed any of his accounting courses....IF he had an education at all!
a
worst customer service i have EVER experienced. lost payments in transactions. will not return phone calls. will not deal with the problem at hand and i would not recommend this credit union to ANYONE EVER. AND THE ONLY REASON I HAVE PUT A 1 STAR RATING IS BC I CANNOT MOVE FORWARD WITH THIS POST UNLESS I GIVE A 1 STAR AT LEAST. DOES NOT DESERVE EVEN THAT AT THIS POINT.
M
Receptionists greeted everyone who entered the building expect me and were very loud . They were so loud that I couldn’t even hear what my bank teller was saying to me. Will not be back to this location.
We're sorry that you weren't greeted appropriately and had difficulty hearing the teller. Hoping to have another chance to provide quality service.
J
Best and most friendly business ever professional staff.
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FAQs
1. How Can I Contact Vantage Credit Union?
You can contact Vantage Credit Union via (314) 298-0055. You can access our online loan marketplace to get instant loan quotes as well.3. How Can I Get A Loan At Vantage Credit Union?
You can submit your loan request on their website. If you need further assistance, you can always visit our online loan platform and choose between various loan options to obtain payday loans.5. What Will Happen If I Failed To Pay Back My Loan?
You should discuss the issue with your lender if you are not able to repay your loans. Your lender may adjust the loan plan for you to cope with your current financial status. If you default on your online title loans, you may lose the ownership of your car.
2. Where Can I Find Vantage Credit Union?
Vantage Credit Union is located at 601 Greenway Chase Dr, Florissant, MO 63031. Take a look at the map and visit them in no time.4. Is Vantage Credit Union An Agency Or A Lender?
Vantage Credit Union is a Credit union that accepts all kinds of loan requests. You can visit our online platform to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our network of lenders to get dependable loan services.6. Can I Get Loans With Bad Credit from Vantage Credit Union?
Yes, it is possible to apply for loans without perfect credit score such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit our online platform to get instant loan offers with friendly requirements.