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Credit union

Valley Strong Credit Union Panama Ln, Bakersfield

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4.6
Closed
Wednesday9AM–5PM

+1 800-221-3311

https://www.valleystrong.com/

5001 Panama Ln, Bakersfield, CA 93313, United States

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    Valley Strong Credit Union Reviews

    D

    Dewey Compton
    3

    The person that helped me gave no introduction. She didn’t give me her name. She didn’t seem to be interested in why I wanted to open a business account, just that I couldn’t at this point. Service was average as in just open the account and have a good day…lack of personal warmness. I had to ask about a business workshop. Hard to hear behind the glass and mask. She wasn’t rude nor unpleasant, Just an average experience.

    Response from the owner

    Thank you for your review, Dewey. We appreciate your feedback as we are continually striving to improve our service and create the best Member experience.

    m

    mcclane hill
    5

    I showed up right about time they were set to close and needed to apply for a last minute personal loan. I was worried they would tell me to come back the next day, but KIANA @ S/W branch made it happen. She was so knowledgeable and nice. Very good experience, I highly recommend VALLEY STRONG CREDIT UNION.

    Response from the owner

    Thank you for your comments. We appreciate your recommendation and so glad we were able to help you quickly.

    T

    Ty Cisneros
    5

    Kiana was my loan officer for my visit today and she was super quick, extremely thorough, absolutely informative, extraordinarily helpful, as well as super sweet!

    Response from the owner

    We are so glad to hear you had a great first visit. Thank you for the excellent feedback.

    C

    Cris Gutierrez
    1

    Atm retained my cash deposited and it took them 15 days to resolve the issue! When my money was finally deposited into my account it wasn’t even the complete amount! Will no longer be doing business with them.

    Response from the owner

    Thank you for your review. We’re sorry to hear about this recent experience. Would you mind contacting our Director of Operations, Cecily Dawson, at (661) 833-7715 to discuss the situation further so we can get more information from you?

    P

    Pearl Mallhi
    5

    Love banking at this bank... Staff is very very polite understanding and helping... Will recommend my friends to bank here.... I dont like big banks chase boa wells fargo extra fees ... This bank is awsome

    F

    Ferdinand Rivera
    5

    Both staff members were amazing. I arrived near closing time and they both went out of their way to help me and meet my every need. I was so pleased with their customer service. I wished I would have gotten their names so that I could thank them personally. The manager should feel extremely proud of them.

    C

    Cynthia Gonzalez
    5

    ABSOLUTELY AMAZING SERVICE!!! Corinna Roman was so informative and answered all our questions and concerns. Her multi-tasking abilities made our experience quick and easy… definitely made a great decision is going with Valley Strong!

    Response from the owner

    Hi Cynthia, thank you for the amazing feedback and the 5 stars! We will be sure to share this with the branch team so they know to keep up the great work.

    C

    Connie Frizell
    5

    It was a very pleasant time. The lady that took care of me knew what she was talking about. She helped me with all my questions. I definitely would recommend Valley Strong Bank.

    Response from the owner

    Thank you so much for the 5 stars and the great feedback. We appreciate it!

    D

    Donna Hazard
    5

    I had a problem trying to get a live person on the phone, but Chei Whitmore was great and helped me out. I really appreciated her being there for me. I changed my review from a one star to a five star.

    Response from the owner

    Hello Donna, we appreciate you taking the time to let us know about your experience and apologize for the complications with our Contact Center. If you would like to contact us directly about your account or to discuss your experience further, our Vice President of Branches, Chei Whitmore, is expecting your call. She can be reached at (661) 833-7075. Thank you.

    A

    Arianna Marquez
    1

    HORRIBLE customer service, they take forever and then aren't even able to help you out most of time.

    Response from the owner

    Hi Arianna. We are sorry to hear about your experience and would like the opportunity to discuss this further with you. Would you please give our Senior Vice President of Operations, Shonna Shearson, a call at your earliest convenience? You can reach her directly at (661) 833-7944. Thank you and we look forward to hearing from you.

    G

    Gabino Carmona
    5

    Gurveen Sekhon, was so helpful and insightful she went out of way to help us with our loan. Thank you.

    Response from the owner

    Thank you so much for your 5-star review! We will share this great feedback with the Branch Team to let them know to keep up the amazing work.

    R

    Rob Lopez
    5

    Opening a business account with Corinna Roman she was very helpful and professional and answered all my questions

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    FAQs

    • 1. How to Get in Touch Wtth Valley Strong Credit Union?

      You can call them at this phone number +1 800-221-3311. Or you can search for their website and submit your loan request online.
    • 3. How Can I Secure a Loan at Valley Strong Credit Union?

      You can search for their website and submit your loan request online. If you are looking for payday loans, you can turn to our website for more details.
    • 5. What Should I Do if I Fail to Pay Off My Loan?

      You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
    • 2. What Is the Location Of Valley Strong Credit Union? How Can I Get There?

      Valley Strong Credit Union is located at 5001 Panama Ln, Bakersfield, CA 93313, United States. Just take a look at the map and locate the fastest way to access it.
    • 4. Is Valley Strong Credit Union an Agency or a Lender?

      Valley Strong Credit Union is a Credit union. To make things easier, iPaydayLoans can link you with more than 100+ lenders over the internet. You can check out our platform to secure a small personal loan with no credit check.
    • 6. Does Valley Strong Credit Union Offer Loans for People With Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.