United Bank U St, Washington

where to start....weeeellll first off, overdraft fees gon run ya bout 36.00 even if you have it turned off and a charge comes thru that wasn't supposed to (the company refunded the money but the overdraft was too bad so sad) IF you lose or damage your card you have to go into the office to get it replaced, but wait, first do the paper work pay ten bucks then go home and wait for it by the mailbox in about 12 days. Got a charge that needs to be disputed? NOOOO PROBLEM, just come on down to the office again and fill out some paperwork and see what happens. Need to change your mailing address. NOOO PROBLEM, just come on down to the office and fill out more paperwork. Any problems you have with your account will need to also be dealt with at the specific bank where you opened it. You cant go to united bank uptown if you opened the account downtown...I could go on but you get the idea now I hope.

These people seem nice, but several misups, and blunders, is like they don't pay attention to to what they are doing not the clerk's am referring to the managers I rate one and half out of five stars, nice but lavking, too many mistakes am closing my new account end of last week in December 20018, I just opened it two months ago , but too many mistakes for me by them to continue.i wouldn't not recommend, or recommend that, just be careful cause they appear nice just to many mistakes, I wouldn't trust them.i let them know it, so I guess they would be happy for me to go ad I extrly happy to leave asap.keep your records updated with this bank consumers.

One of the managers at the.K. Street NW bank in Washington,DC served me.She assisted.me in opening up a business account.She had great persona and customer service.She was patient, didnt rush me through the process.She was kind and explained.She went over ever thing with me.I give her five stars too.God Bless. From Pastor Tanya Smalls