Union Bank Big Bear Blvd, Big Bear Lake

Do not trust union bank. Their ATM took $1200 from me did not deposit it in my account and said it will take a minimum 10 days for them to just count the damn money in the ATM. They took 3 weeks to reverse over draft fees caused by a fraud charge. DO NOT BANK HERE!!!! Im changing to alaska bank immediately!!!

I left Bank of America a few years ago for Union bank. I so glad I did. The service is so much better and more personal. When my identity was stolen, I had no problem getting help with my accounts at Union. They refunded all the fake charges in just a day. Go here to bank.

Been with this bank for 8 years and I always have problems. Guess it’s my fault for never changing, bank anywhere else.

HORRIBLE. Rude clerks. Cant get any record of deposits.. No one is there to help.

Worst bank I've ever dealt with. Manager is rude and argumentative, actually resistant to open more than one account for me! Who cares how many accounts I have? - That's MY choice. Union Banks mail out their ATM cards ("week - ten days - two weeks") instead of creating them in-house - and don't issue temporary ones if it's compromised or lost. Told me snail mail is "MORE secure". Then why use a "Smart" Chip to encrypt everything, if MAIL is more secure? Mail has never been stolen by criminals, right? Complaining to the useless CEO of America's Union Bank was futile. Every Manager of every Union Bank I've had to deal with is rude, lacking customer care and recovery skills; condescending. As hostile as the airline industry! Do your walk-in banking in upscale areas of Orange County, L.A. or San Diego where bank professionals hopefully have their business degrees from reputable Universities, and use developed business and social skills. They should feel privileged to have my 60K in their podunk "bank".

Union Bank Big Bear lake. horrible bank ,closing my accounts to go to a competitor. useless people that are not helpful.overcharged my account.took money from my account multiple times,atm withdrawls with no money dispensed,wait outside in the sun,rude tellers the list goes on and on.F em

Someone stole my card at this location. They said their security cameras are owned by some other company that they don't have control over. Would be a great place to mug someone! Basically no security here.

Very prejudiced against Hispanics. Branch manager is a petty tyrant.

Total knuckle heads. I hate this bank.....