Umpqua Bank E Mcandrews Rd, Medford
+1 541-245-7100
https://locations.umpquabank.com/or/medford/1211-east-mcandrews-road
1211 E McAndrews Rd, Medford, OR 97504, United States
Umpqua Bank Reviews
T
This is the first negative review I have ever written. I will never recommend doing business with this bank! Ever! Today I was denied access to my bank account because I couldn't remember one of the security questions which was "what month and year did you open the account". I knew what year it was but couldn't remember the month so while I was waiting to speak to a manager, I found out when I opened the account and provided it to the manager when she answered but was told since I wasn't able to immediately answer the question to the associate I was originally speaking to on the same call that I would have to go in to a branch or register for online banking. I tried registering for online banking and it said "unauthorized to access this resource". A bank in this country CANNOT deny an owner of a bank account access but illegally did so today to me.
Hello Sheana, we are so sorry for the experience you had when you spoke to our Customer Resource Center agent. The security of your account and all accounts at Umpqua Bank is of top priority. We have taken this review as feedback so that it can be assessed by our management and quality departments. Because this is an issue of the security of your account, we will need you to visit any local branch where they can not only assist with this verification issue, but also assist you into online banking. Thank you for your review as it is only through customer like you that we can work to make good on our promise of “Together for better”
T
Great customer service! I can't recommend this place enough. Consider banking there if you want integrity and nice service.
Hi Tashina The Green At Umpqua Bank, we take pride in our customer service. Thank you for visiting us in Medford, hope to see you again soon! We appreciate your review and thank you for banking with us!
T
Calling and no one to talk with, give me a break!! Plenty of options, not even 1 to ask a simple question. However a recorded message of a 13 minute wait, oh by the way a supervisor, will listen to my call!! If this going to be the way, you treat me, I will have nothing to do with your bank! Your a small company, you will never grow, with your attitude!
S
They know me by name and they have cookies for you while you wait wait
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FAQs
1. How to Get Access With Umpqua Bank?
You can make them a phone call through this phone number +1 541-245-7100. Or you can visit their website and fill out the loan form online.3. How Can I Apply for Loans at Umpqua Bank?
You can visit their website and fill out the loan form online. If you are looking for payday advance loans, you can come to our website for more details.5. What Can I Do if I Fail to Repay My Loan?
Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to payment respite. Please always check the terms before signing the loan agreement.
2. Where Is Umpqua Bank? How Can I Get There?
Umpqua Bank is located at 1211 E McAndrews Rd, Medford, OR 97504, United States. You may simply check the map and find the best way to access it.4. Is Umpqua Bank an Agency or a Lender?
Umpqua Bank is a Bank. To make things easier, iPaydayLoans allows you to access a wide range of reputed lenders over the internet. You can check out our platform to secure a small personal loan with no credit check.6. Does Umpqua Bank Offer Loans for Bad Credit?
Yes, but if you want to get approved for a bad credit loan, you can turn to our broker service! Just turn to our online service to get a long term installment loan even with your low credit scores.