Umpqua Bank Oakway Rd, Eugene
(541) 342-1423
https://locations.umpquabank.com/or/eugene/497-oakway-road
497 Oakway Rd, Eugene, OR 97401
Umpqua Bank Reviews
L
Once again total lack of customer service. I requested hard copies of my bank statements, including all check images, for 2021. I questioned the employee about the files. I asked if all 2021 statements were there, she said yes. I asked if all statements had check images, she said yes. Neither one of those statements was accurate. Half of 2021 and no check images whatsoever. When I commented about the error another employee told me I should have requested the check images. I did! So $70 dollars and incorrect. I have had so much difficulty dealing with Umpqua during my husband's declining health & passing it has added quite a bit of stress. Can't wait until estate is settled and move to customer oriented bank.
Hi Lynne, in regards to your statement request. As social media isn’t a secure method of communication, we unfortunately can’t discuss account details or perform any maintenance over this platform. Please contact us at https://www.umpquabank.com/contact-us/ or send a secure message via online banking and we’d be more than happy to help with this.
L
Can't believe drive through does not open until 9 Bad banking in my opinion
Hello! We sincerely apologize that our drive thru hours are not earlier than 9 AM, and we have filed a complaint/feedback form on your behalf even though we do not have any contact information. We hope they take opening a little earlier seriously!
N
The stated benefit of a mortgage originated with Umpqua bank when I bought my house was they'd service the lifetime of the loan regardless of who it's sold to. This month I received notice that they're transferring the servicing to another provider. After calling, the bank is unwilling to continue to honor this agreement.
T
They are not open when they say they are. Posted hours on website & on building (doors & windows) do not reflect the true hours they are actually open.
R
Umpqua bank has been our favorite for several years now! They are always super friendly and helpful. I've never gotten charged a weird fee and they don't change policies all the time like other banks we've tried. Best bank ever!
S
Banking with Umpqua has always been a wonderful experience, and recently Brooke at the Oakway Branch went above and beyond the call of duty to help me with my account 's. You are truly the World's Greatest Bank!!
R
Only umpqua bank location I actually enjoy going to. They're always friendly and help me when I have questions about my account. If I could rate them a 10 i would! 😁
L
Personally think their customer service is garage.
We sincerely apologize about the customer service you experienced at the Eugene Oakway location, and we have submitted a formal complaint about this. Please feel free contact us at www.umpquabank.com/contact-us to provide more details to add to it. Thank you!
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FAQs
1. How Can I Get a Connection With Umpqua Bank?
You can dial this phone number (541) 342-1423. Or you can go to their website and fill out the loan form online.3. How to Get a Loan at Umpqua Bank?
You can go to their website and fill out the loan form online. If you are looking for payday cash loans, you can visit iPaydayLoans website for more details.5. What Should I Do if I Fail to Pay Off My Loan?
You can talk to your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. Please always read carefully before signing the loan agreement.
2. Where Is Umpqua Bank? How Can I Find It?
Umpqua Bank is located at 497 Oakway Rd, Eugene, OR 97401. Just take a look at the map and find the best way to access it.4. Is Umpqua Bank an Agency or a Lender?
Umpqua Bank is a Bank. To make things easier, iPaydayLoans can link you with a large pool of honest lenders over the internet. You can turn to our site to secure a personal loan online with no credit check.6. Does Umpqua Bank Offer Bad Credit Loans?
Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.