UFCU Postoffice St, Galveston
+1 409-797-3300
https://www.ufcu.org/
428 Postoffice St, Galveston, TX 77550, United States
UFCU Reviews
S
Bad customer service representatives on phone unprofessional. If you fail to pay credit card amount they gonna threat you for payments. Becareful if you taking credit card from This bank. AND NO EASY WAY TO PAYMENTS. STILL THREATS YOU.
Hello Shaik, thank you for reviewing and letting us know. We are very sorry to hear this. Providing excellent, caring service is a priority of ours at UFCU, and we sincerely apologize for the experience you had. With your permission, we would like to have someone from our management team reach out, but we need your contact information. If interested, please send your full name, phone number, and email to [email protected]. We hope to have the opportunity to speak with you and restore your trust in us. Thank you for your membership, and enjoy the rest of your day.
S
Finally decided today to set up and account with UFCU which is what my family and my boyfriend use. They have had nothing but good things to say about UFCU. With Covid-19 going on, inside wasn't an option so I did curbside. Alexis helped me through the entire process over the phone and deposited my money promptly and got me my debit card right then and there. Alexis was nothing but friendly and efficient, such great customer service. So happy to be part of the UFCU family.
Thank you for your review Summer. We are glad to hear Alexis made your experience quick and easy. Thank you for your Membership!
J
I had an issue that didn't get resolved as quickly as it should have, but I did like some aspects of banking with them for 6 years, for example being able to have several saving accounts for no additional cost. I also found their app to be reasonably functional
Thank you for your review Jean. We are glad to hear you found our free banking experience and our mobile application useful during your Membership at UFCU! We ware sorry to hear that we were not timely in finding a resolution to your issue. We pride ourselves on service and your feedback is important to making improvements in our operations.
L
Great Credit Union. Goes above and beyond to do what they can for their members.
Thank you for your review LuTia! We enjoy providing you with the top notch service you deserve.
W
UFCU are the best Credit Union around....
Thank you Will for your kind words and for being a member!
A
Fast friendly service. Very convenient for me that I can use them as a shared branch for transactions for my main credit union.
Thank you for your review Auri! We are glad to hear we can provide you with the shared branch services you need. We hope to see you again soon.
J
Use to enjoy this bank until recently I ended up with a defected money order and had come from the west end twice just make sure I had all my information and receipt and the person still refused to give me another one or place the money back into my account. With Covid 19 and job losses that we are all experiencing it is frustrating and the person showed no sympathy. I will no longer come to this bank.
Thank you for your feedback Janice. We are sorry to hear your experience at our Galveston Branch was not positive. Member service is a top priority to us and we would appreciate the opportunity to hear more details about your experience in order to address your concerns and improve our service. Please provide us your direct contact information at [email protected] and a member of our leadership team will reach out to you directly. Thank you for your Membership.
A
Been with this bank over 20 years And I can say the people there are Very kind And I am very generous to be a part of UFCU and i want to say thanks for all that you all do.
You are welcome, Alicia! We appreciate the tenure of your membership as well as the kind words you have mentioned about us. One of our missions at UFCU is to provide our members with outstanding and caring service. We are thrilled to hear from you that we are accomplishing our goal, and we thank you for taking the time to share your thoughts. We hope you see you again soon, and please enjoy the rest of your day.
H
I enjoy all the kind people there. Great banking
Helen, we are so glad to hear you have enjoy our employees. We work hard to ensure you have a great experience and we are happy to have you our member!
S
This is a well established credit union.
Hi Shahram, Thank you for the compliment! We appreciate your business.
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FAQs
1. How Can I Get a Connection With UFCU?
You can make them a phone call through this phone number +1 409-797-3300. Or you can search for their website and fill in the request form online.3. How to Apply for a Loan at UFCU?
You can search for their website and fill in the request form online. If you are looking for payday advance loans, you can visit iPaydayLoans website for more details.5. What to Do if I Fail to Pay Off My Loan?
You can talk to your lender if you have difficulty making the payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
2. Where Is UFCU? How Can I Find It?
UFCU is located at 428 Postoffice St, Galveston, TX 77550, United States. You may simply check the map and find the best way to access it.4. Is UFCU an Agency or a Lender?
UFCU is a Credit union. To make things easier, iPaydayLoans serves to get you connected with a wide range of reputed lenders over the internet. You can click here to secure a small personal loan with no credit check.6. Does UFCU Offer Loans for Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.