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U.S. Bank Branch S Washington St, Naperville

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2.2
Closed
Friday9AM–5PM

+1 630-983-8800

https://locations.usbank.com/index/illinois/naperville/naperville-branch.html

136 S Washington St, Naperville, IL 60540, United States

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    U.S. Bank Branch Reviews

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    1

    Recently came to this location to obtain earnest money deposit. The teller informed me after waiting awhile in line that this could only be done inside which would require an appointment. I called to make appointment and had to wait outside in my car since they keep the bank doors locked. Then I was finally allowed inside and told to sit down until someone was available to help me. I was the only customer in the bank. The gentleman then proceeded to take his time helping me after I informed him that I needed to get the withdraw done in time sensitive manner to secure a home before another buyer. After completion, I then had to wait for him unlock the doors to let me out of the bank. It is hard to believe that this transaction became so difficult. The local post office nearby is allowing people wearing masks to come in/out without difficulty and with a limit to the number entering in the building. It shouldn’t have been this challenging to complete a simple transaction at US bank.

    Response from the owner

    Thank you for taking the time to leave this review. I'm sorry to hear that your visit was so challenging and frustrating. We'd really like to speak with you about what happened and to look into this. Please send us an email at [email protected] with your phone number and reference number 7818. Once we receive your number, we'll give you a call within 2 business days. We hope to speak with you soon. ^Caitlin

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    Will Bruce
    1

    I had a savings account here and the service and communication was absolutely awful. They ended up sending all of my money to the state for unclaimed funds after sending me two letters (to the wrong address) and not getting a response from me. All it would take was a phone call to figure out I wasn’t dead. The wait times are awful even if you have an appointment and the staff is unwilling to help with anything they don’t need to do by law.

    Response from the owner

    We’re sorry your recent experience was less than desirable, Will. Please know it’s not our intention to disappoint our customers in any way. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 10389. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

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    jackson fernando
    5

    The service I received there is amazing and helpful to fulfill my satisfaction by the intelligent staff member name is parul samson. great to visit again there

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    William Lamberty
    5

    Excellent customer service very friendly and accommodating

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    Daniel Alexander
    1

    This location wouldn’t make change for a local business. Chase down the street helped out immediately

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    Sam Palombo
    1

    As soon as I walked in, every staff member immediately homed in on my location and stole all of my coins. Those coins were from my collection I wanted to put in a lockbox. You will not get away with this

    Response from the owner

    We’re very concerned with what you have mentioned in your review, Sam. We certainly would like to speak with you to discuss your experience further and help in any way we can. Please send us an email with your phone number to [email protected], including reference number 1929. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you soon. ^Larisa

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    Eric Kowalski
    5

    By far the best tellers i have ever seen at ANY bank ive been to in my life. Keep up the great work

    Response from the owner

    Hello! We are so happy to hear the team at your local branch was able to help you out during your recent visit. We hope you have a wonderful day! The U.S. Bank Social Media Team

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    Shahbaz Ahmed
    1

    Dropped my croissant in the parking lot. Bad jubies

    Response from the owner

    We’re so sorry we’ve let you down in providing exceptional service, Shahbaz. We’d like to speak with you to appropriately address the service provided to you. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 1931. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

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    Celsy De León
    1

    I love Us bank but this location have they have the worst customer service I never came back to here

    Response from the owner

    Hello Cesly, We are so sorry to hear you had a less than satisfactory experience during your recent visit to your local branch. If you would like to speak with a customer care representative you are welcome to do so by calling 1.800.USBANKS. Kind regards, The U.S. Bank Social Media Team

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    FAQs

    • 1. How to Get Access With U.S. Bank Branch?

      You can give them a ring by this phone number +1 630-983-8800. Or you can visit their website and submit the application form online.
    • 3. How to Apply for a Loan at U.S. Bank Branch?

      You can visit their website and submit the application form online. If you are looking for payday advance loans, you can come to our website for more details.
    • 5. What Can I Do if I Can Not Repay My Loan?

      You can communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to late payment. It is advisable to read carefully before signing the loan agreement.
    • 2. Where Is U.S. Bank Branch? How Can I Find It?

      U.S. Bank Branch is located at 136 S Washington St, Naperville, IL 60540, United States. You may simply check the map and locate the easiest way to access it.
    • 4. Is U.S. Bank Branch an Agency or a Lender?

      U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans enables you to get access with a large network of trusted lenders over the internet. You can visit our website to secure a small personal loan with no credit check.
    • 6. Does U.S. Bank Branch Offer Loans for Bad Credit?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, iPaydayLoans is here to help! Just turn to our online service to get an installment loan even with your low credit scores.