U.S. Bank Branch Cerrillos Rd, Santa Fe
+1 505-428-2444
https://locations.usbank.com/index/new-mexico/santa-fe/santa-fe-cerrillos-nm-branch.html
3787 Cerrillos Rd, Santa Fe, NM 87507, United States
U.S. Bank Branch Reviews
A
I applied for a personal loan about a month ago. Less than a week later I called to check on the status and was told my application was "recommended for approval" but that I wouldn't be able to sign the paperwork at this branch since it only has drive through service. They referred me to another branch (San Mateo) and I was contacted by the manager who told me they would be happy to take care of my loan. There was apparently some problem due to my recent change of address. After passing me around to 3 or 4 different loan officers who all assured me everything was fine I stopped trying to get a status update. It's been a month and no one has contacted me since. US Bank used to be wonderful when Jeannette was working there and this branch was open for normal banking. Has this bank gone downhill due to COVID or did they just stop trying to be a reasonably good bank?
Thank you for taking the time to leave us a review, Aurael. We'd like to address the concerns you voiced. Please send us an email with your phone number, and we'll give you a call. Our email address is [email protected]. Please also include your reference number: 2153. We look forward to hearing from you. ^Michael
l
I do all my banking with US Bank in Albuquerque but I came to this branch in Santa fe to cash a cashier's check to pay my mortgage that's through us Bank And they wouldn't do. This is Worst & horrible services i have ever had and I will NEVER Recommend anyone to do business at Santa fe us Bank I would give a 0 start if it would let me :(
B
I do all my banking with US Bank in Albuquerque but I came to this branch in Santa fe to cash a cashier's check to pay my mortgage Which will be late now that's through us Bank And they wouldn't do. This is Worst & horrible services i have ever had and I will NEVER Recommend anyone to do business at Santa fe us Bank I would give a 0 start if it would let me :( WORST BRANCH EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Good morning. Thanks for sharing our experience. I apologize that it wasn't a good one. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4255 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
V
Almost 20 mi to get a transaction complete through the drive thru....horrible service. N it's not even a Friday. Wow!!!
Hello, We are so sorry to hear you experienced a long wait time during your recent visit to your local branch. We understand time is precious and it is not our intention to take up more time than necessary to complete your banking tasks. We apologize for any inconvenience this may have caused you. If you would like to speak in greater detail about your experience with a customer care representative, please feel free to reach out to them by calling 877-654-4918. Kind regards, The U.S. Bank Social Media Team
A
Always polite, always knowledgeable, very focused
S
Complete waste of time. If you want to be treated with any amount of common courtesy as though you'd think a bank should treat you, go elsewhere. I am not surprised many other low reviews. The only star is for they recommended another bank so there you have it, otherwise you get a big fat 0. Thank you for recommending the other bank!
We’re sorry we’ve let you down in providing exceptional service, Shawn. It’s never our goal to leave you feeling this way. We’d like to speak with you to appropriately address the service provided to you. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 4340. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa
a
I hope that if you have an account here which we do and several accounts. They treated us like pure trash . Came in to cash a cashier check to pay the mortgage which is with this bank in addition to our checking account. 0 STARS 🌟
Good morning, Annamarie. Thanks for taking the time to share. We are so sorry to hear you had a less than satisfactory experience with us. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 4254 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
B
Everyone’s always friendly and quick. Thanks!
R
Patrick Flores provided amazing customer service.
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FAQs
1. How to Get Access With U.S. Bank Branch?
You can make them a phone call through this phone number +1 505-428-2444. Or you can visit their website and submit the application form online.3. How Can I Apply for Loans at U.S. Bank Branch?
You can visit their website and submit the application form online. If you are looking for payday advance loans, you can turn to our website for more details.5. What Can I Do if I Fail to Pay Off My Loan?
You can communicate with your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Address Of U.S. Bank Branch? How Can I Find It?
U.S. Bank Branch is located at 3787 Cerrillos Rd, Santa Fe, NM 87507, United States. Please carefully check the map and locate the fastest way to access it.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans allows you to access a large network of trusted lenders over the internet. You can visit our website to secure a personal loan online with no credit check.6. Does U.S. Bank Branch Offer Bad Credit Loans?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just turn to our online service to get an online installment loan even with your low credit scores.