U.S. Bank Branch Dempster St, Skokie
+1 847-663-4110
https://locations.usbank.com/index/illinois/skokie/skokie-dempster-branch.html
3300 Dempster St, Skokie, IL 60076, United States
U.S. Bank Branch Reviews
H
Today I came to make a deposit at the drive through. After sending my deposit via the chute, I waited over 10 minutes before the rep acknowledged it. Apparently, she was the only one working there. Service has really declined at this branch.
Thanks for leaving us your review. I know how frustrating long wait times can be and I'm sorry for any inconvenience. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather
k
I would give zero stars except for drive up window guy was excellent. I entered the bank at 9:45 am and noticed no deposit/withdrawal slips anywhere. So as I was the only person in the bank I stepped between the ropes to be helped. The two women totally ignored me while they shuffled small pieces of paperwork. There were other bank personnel in the bank but no one said a word. Not even a “Good Morning ”. Chase bank personnel always greet you. I just stood in line alone and no one advised me otherwise. I am a 60 year old African American woman neatly dressed coming in to make a withdrawal. I don’t have a debit card for this account and decided to go inside and maybe speak to someone about other services. The bulk of my money is in this bank. But now I think I may remove it and take it to Chase where I am always treated very well and receive great service. I just can’t believe NOT one person said good morning or we will be with you in a moment. What’s going on there? So rude. Guess I will go to another branch to handle my African American business. I hate to go there but after handling my withdrawal at the drive up window I sat in the parking lot and watched others enter the bank and receive service. So sad.I will be sure to pass this on to friends and relatives of color.
Good morning, thank you for taking the time to share your experience. I apologize it wasn't very good. The interaction is concerning to us, and we'd like to discuss it in more detail. If you don't mind, please send us an email to [email protected] detailing the experience, including your phone number and reference number 4900. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather
G
This bank is TRASH!!! A banker in the window gave me misinformation about when my deposit would be available. She was laughing with her male coworker before getting on the speaker and telling me when my funds would be available. I don’t think it’s professional to be laughing when dealing with someone’s money. I’ll most definitely be contacting the Federal reserve and I’m giving them the names of the tellers and bankers.
Good morning, thanks for taking the time to leave a review. I apologize that the service you received at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 3635 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
N
Oriental guy was very, unknowledgeable, rude, disgraceful and VERY unprossfessional teller I've ever dealt with. I will be reporting to BBB and corporate office. NO customer should be treated like I was. Lastly, a woman teller misinformed me about money gram money orders. Tellers need more training!! If you don't know ask a manager, DON'T give wrong information!!!! Now, I no longer want to bank with US bank and I won't.
J
They don't answer their phone; it just rings endlessly. How does a bank not even have an answering machine?!
Y
I am going to have to change my bank. Spending 15 min at the drive thru with only two cars ahead and only ONE person working is unacceptable. That employee and customers deserve better than what US Bank offers.
Hello, thanks for reaching out. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. Kind regards, ^Kortnee
S
This lady put me on hold for about 30ish minutes and when I tired calling them back no one picked up, really bad service
Thank you for taking the time to leave us a review, Sama. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. All the best. ^Michael
L
We have had a very positive experience working with this bank branch, even during a time when in-person services have been limited. We were able to get a new account opened on-line, and had great help from the local branch manager talking us through the process and helping us with getting everything in place after the account was opened. I'm really grateful for the caring personal service we received!
L
What a difference, Branch on Dempster and on Golf, day and night... Daniel (manager) on Dempster - super nice and very helpful! I will not recommend "Golf Branch" to anyone, terrible experience with manager (R) their...
s
Would give it a zero if i could Have a safety deposit box and cant get to it Not good!!
Hello Steve. If you have a safety deposit box with this branch, please set up an appointment with the branch online at usbank.com If you are having troubles or are unable to schedule an appointment, we would be happy to speak with you and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 5884, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan
Nearby Loan Stores in Skokie
FAQs
1. How Can I Contact U.S. Bank Branch?
You can dial this phone number +1 847-663-4110. Or you can visit their website and fill in the request form online.3. How to Apply for a Loan at U.S. Bank Branch?
You can visit their website and fill in the request form online. If you are looking for payday cash loans, you can come to our website for more details.5. What Happens if I Fail to Pay Off My Loan?
You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
2. Where Is U.S. Bank Branch? How Can I Access?
U.S. Bank Branch is located at 3300 Dempster St, Skokie, IL 60076, United States. You may refer to the map and locate the easiest way to access it.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans allows you to access a large pool of honest lenders over the internet. You can visit our website to get a fast personal loan with no credit check.6. Does U.S. Bank Branch Offer Loans for Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, iPaydayLoans is here to help! Just turn to our online service to get an online installment loan even with your low credit scores.