U.S. Bank Branch N Hayden Rd, Scottsdale
+1 480-556-7760
https://locations.usbank.com/index/arizona/scottsdale/scottsdale-branch.html
9719 N Hayden Rd, Scottsdale, AZ 85258, United States
U.S. Bank Branch Reviews
M
I have been with this bank for over 4 years and I have literally never had an issue. The service was always quick and courteous, and they got whatever I needed done almost immediately. I do most of my banking online but I visit this branch sometimes and they treat you just the same if there's $100 in your account or $100,000. I would highly recommend US Bank and I don't plan on changing banks anytime soon.
D
Lousey hours...close at 4pm. Pfft.... .I agree with your reply for some transactions. If you have a safety deposit box or have other non on-line banking needs your hours are not customer friendly for the working customers. Extended hours would be more customer centric.
Thank you for your feedback, David. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. Take care and stay safe! ^Larisa
A
I have been trying to make change to my account for almost a month now. The manager Carlos has not been helpful, then goes on vacation for 2 weeks leaving me stranded. I tried to make progress with the team at the branch and they were even worse. I was told I would be called back multiple times and never was. Stay away from this branch and U.S. bank all together. Terrible customer service.
Hello Alex, thank you for sharing your experience with us. We don't want any customer to feel like we have left them helpless and I am so sorry. We'd really like to help in any way we can. Please send us an email with your phone number to [email protected] and one of us will call you within 24-48 business hours to address your concerns. Thank you for the opportunity to service your account and we look forward to hearing from you. ^Larisa
S
I went in to update my legal last name. It was pretty quick and easy - unfortunately, he didn't change anything and I had to pretty much do it all over again. :(
Hello Soo Jin, I'm so sorry to hear that your name wasn't changed properly after you went in and first requested it. It sounds like you've already been able to have it corrected, but we'd still like to speak with you about what happened and help in anyway we can. Please send us an email at [email protected] with your phone number and reference number 4300. Once we receive your contact information, we'll give you a call within one business day. Thanks in advance. ^Caitlin
Z
Love Stephanie! Would go there just for her. That is real customer service =)
N
Worst US Bank ever!!! We were second in line at the drive-thru and the woman in front of us was being waited on when we pulled up. It took us over a half an hour from the time we pulled behind her until we were done and able to finally leave. All we were doing was cashing one little check. It was signed, had our account number written under the signature and we sent in the driver's license with it. There was no reason for this kind of delay. We will never return to this drive-thru and we're considering changing to Chase bank. This place is pathetic...no excuse possible for this kind of incompetence!!
We are so sorry your recent experience was less than desirable, Nancy. Please know it is never our intention to take up more time than necessary to complete your banking tasks. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 8187. One of our Ambassadors will call you within one business day. Thank you and we look forward to speaking with you. ^Larisa
C
Aside from a few friendly tellers, this bank is pretty much terrible. The retail shop I manage uses this bank and I am hoping we change banks very soon. They have miscounted deposits and posted incorrect amounts numerous times and every time I get change, about 50% of the coin rolls I get are short coins or have Canadian coins in them which the bank will not take back and exchange for us. I got one roll of quarters there that was $2.75. How do you not see that?? When I informed a manager about that he didn't seem too concerned about it and said something like "Well, by law we have to take the rolls people give us." That is ridiculous. Needless to say, I have to count my change before I leave the bank to ensure it's all there and all US currency.
T
I absolutely love this branch minus one employee. They remember your name, always have a smile and remember little bits of information from the last conversation. Very helpful!
C
Always pleasant to stop in. They were extremely helpful when setting up my first business account.
D
Not a good bank. There are much better options for personal banking and business banking
I'm really sorry to hear that you feel this way, Dan. We'd really like to hear more about what's prompted you to leave this review. Please send us an email at [email protected] with your phone number and reference number 5776 and one of us will give you a call within 1-2 business days. Thanks in advance. ^Caitlin
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FAQs
1. How Can I Get a Connection With U.S. Bank Branch?
You can dial this phone number +1 480-556-7760. Or you can visit their website and submit your loan request online.3. How Can I Secure a Loan at U.S. Bank Branch?
You can visit their website and submit your loan request online. If you are looking for payday loans, you can turn to iPaydayLoans for more details.5. What Should I Do if I Can Not Afford to Rapay My Loan?
You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. Please always read carefully before signing the loan agreement.
2. Where Is U.S. Bank Branch? How Can I Access?
U.S. Bank Branch is located at 9719 N Hayden Rd, Scottsdale, AZ 85258, United States. Just take a look at the map and find the most convenient way to access it.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans serves to get you connected with a large network of trusted lenders over the internet. You can visit our website to secure a personal loan online with no credit check.6. Does U.S. Bank Branch Offer Loans for People With Bad Credit?
Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get a long term installment loan even with your low credit scores.