U.S. Bank Branch Netherton Dr, St. Louis
+1 314-653-3016
https://locations.usbank.com/index/missouri/st-louis/netherton-branch.html
2885 Netherton Dr, St. Louis, MO 63136, United States
U.S. Bank Branch Reviews
T
I've been a US Bank customer for 20 ppus years. Today I had the worst experience from I'm guessing their branch manager. I was instructed to come here to fax/email paperwork to US Bank Mortgage. The gentleman was rude about sending the information then said that he emailed it to me and walked away. He stated they don't get a confirmation on when it's sent and to check my email. I stated that I did and there was nothing...he ignored what I said walked away and went to sit down.
Your review is very concerning, Tameka. We strive to provide a level of service that meets our customers' highest expectations, and that our employees are trained to treat our customers with the highest level of respect.We regret we did not meet our goal in this instance. If you would like to discuses your experience further, we'd be happy to call you and ensure your paperwork is within our mortgage group. Please send us an email with your phone number to [email protected], including reference number 2178. One of our Ambassadors will call you within 24 business hours.Thank you and we look forward to hearing from you. ^Larisa
S
Horrible. I walk in and no one says hi, this is after I wait in line for the BROKEN ATM, when I tell the banker it's broken she says oh yeah, the walk up one works. Why would you not put a sign on it saying so? Waited 10 minutes inside to be told "oh I'm not taking customers, go to the other lady". So unprofessional, at the one institution that should be!! (A bank)
Sam, let me start off by apologizing about the way that you were treated. Our goal is to make sure that all of our customers know that we value them. In this case you did not witness this type of service. If there is anything that we can do to help rectify the situations, then please send your phone number as well as reference 2251 to [email protected]. Hope to hear from you soon. ^Chris
C
Why is it only 2 Lanes open if the inside is closed? I have literally been sitting in line for 25 minutes with 3 cars still in front of me. This location needs more staff or something. This is so ridiculous I’m about to be done with US Bank
Hello Candice, we're sorry to hear you experienced a long wait time during your recent visit. We understand time is precious and it is not our intention to take up more time than necessary to complete your banking tasks. We'd like to hear more. Please send us an email to [email protected] detailing the experience, including your phone number and reference number 6252. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather
V
Great staff and they were informative
Hello Vincent, Thanks so much for the 5-stars! We appreciate you and hope you have a great day :) The U.S. Bank Social Media Team
I
Staff is great!! Management not so much!!! Why is the drive through closed? Why did I stand in line to the door only to be asked to wait to the side for my change? I appreciate the teller who helped me reminding the Manager over and over she needed ones, but he clearly didn’t care! That should not have taken 30 minutes
We are sorry to see that this was your experience, Fireball. Our customer's time is important to us and we apologize for the delay. We would like to speak with you further about this experience and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 5431, and we will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan
M
Does anyone work here? ATMs never work and the people inside move around like zombies if they show up.
A
Standard financial institution standard great customer service
T
Got in, got out. Great service
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FAQs
1. How Can I Contact U.S. Bank Branch?
You can dial this phone number +1 314-653-3016. Or you can visit their website and submit the application form online.3. How to Apply for a Loan at U.S. Bank Branch?
You can visit their website and submit the application form online. If you are looking for payday advance loans, you can visit iPaydayLoans website for more details.5. What Can I Do if I Fail to Repay My Loan?
You can communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to late payment. Please always read carefully before signing the loan agreement.
2. What Is the Location Of U.S. Bank Branch? How Can I Get There?
U.S. Bank Branch is located at 2885 Netherton Dr, St. Louis, MO 63136, United States. You may refer to the map and find the best way to access it.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans allows you to access a large network of trusted lenders over the internet. You can visit our website to secure a small personal loan with no credit check.6. Does U.S. Bank Branch Offer Loans With Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.