Tyrone Ford E Pleasant Valley Blvd, Tyrone

Tyrone Ford was the BEST! Looking to buy a new vehicle go see Chip,Billi and Rod.Great customer service, and super helpful.

My husband bought a truck from another dealership. The truck came with 1 key. They told us to go to a Ford dealership and they could easily make us another key. We went to this dealership as it is closest to where we live. They made us another key. In doing so, they completely disabled our remote car starter system. They are refusing to fix it saying it isn’t “their fault.” But if we want a new one, they can install it for $400-500. Funny, that the starter worked until they touched it. If something worked until YOU touched it, then it’s YOUR responsibility to fix it. They are nothing but hustlers trying to take advantage of you and get you to drop more $$$ into their hands. Do not recommend and for this reason they will never see a penny of our money!

The service department Team was extremely helpful! Mike was was very nice and displayed above excellent integrity of not only his work morals but personal morals as well. He gave honest suggestion so that I wouldn’t be nickel and dimed with my vehicle by doing unnecessary maintenance. I would recommend any of my friends to utilize their services!

Do not buy here! I reluctantly post this as a previous customer of multiple vehicles, but after recent events I highly recommend shopping elsewhere. Over the past two years, I have had the following issues: - Ordered a Ford Explorer to buy, and after waiting a few months and negotiating the price, the lot changed the deal upon delivery - in their favor, or course. Had to purchase another vehicle at another location - For the Explorer I already owned, tried to purchase the vehicle outright through their Finance Manager. She checked my credit report 3(!) times which reduced my score, only to find out I couldn’t buy from there due to an out of state issue. Complete incompetence - The last issue is the most severe. I stupidly decided to trust them one last time and placed a $100 deposit to buy a new Ford Bronco. The order didn’t match my specs when building, so I immediate called them same day to cancel the order. I was told it was cancelled THAT DAY, and then received an email weeks later saying it wasn’t. Then, was told they would refund the cash...didn’t happen. Then I was told I would get the cash back AFTER they sold the vehicle, which they did at the beginning of January. As of this writing, I have now been told that Ford has the cash and they owe it back. I have a voicemail from Ford HQ CONFIRMING the lot owes me the cash and they just ignore me. The managers and staff at this lot are incompetent, arrogant, and not customer service centric. There are many Ford lots in the area...choose wisely and please stay away from this unprofessional dealer. You’ll regret it.

They are are a huge ripoff, they lie so many times. They never send anything in on time to the bank. Poor salesmen with attitudes. I bought a truck from there and they left the paper work lay for 2 weeks before Turing anything into the bank. Very pushy on selling you a car. Also when you ask then a question on anything they don’t know or they hesitate to give you an answer. Terrible place fo buy a vehicle from

We bought a very clean used 2017 Ford Explorer at Tyrone Ford and we could not be happier with the experience. Matt was an excellent person to help us and he was, as was all of the staff, very knowledgeable and non-pushy. Everyone at Tyrone Ford whether they were helping us with the sell or not was very friendly and went out of their way to be helpful. The Explorer is beautiful and we are so happy with our purchase. When the time comes we will definitely return to purchase our next vehicle. Thank you Matt and Tyrone Ford for such a great experience!

quick and fast oil change and tire rotation; I had extra tires/wheels (tires already mounted to rim) to swap and they did that with no questions asked and only had to pay for balancing (at my request). All of my Ford vehicles go there for the "Works" by Ford

Service got me in for an oil change without an appointment last week. The service advisor was very polite and educated me on my tire measurements, I ended up purchasing 4 new tires for the winter! Excellent staff will be a returning customer.

I had visited this place in June for service. Just a basic oil change.. tire rotation too. I was happy about the quality and cost. I’ll never forget the name! Duke. He was phenomenal with me. So polite and respectful. Very nice. He did my oil change and rotated my tires. This guy was sweating! Such a hard worker. He backed my truck out and gave it a quick wash for me too! We had a good conversation and he really gave me an in-depth of what he would recommend on upcoming services. That’s something I like, knowing that he just serviced my truck. He went out of his way to really make my day. So My parents live in your area and Ill be visiting my parents again this summer.. will be seeing you guys again! 5/5 would recommend!

Bought my '13 Ford F-150 from there and it was one of the best purchases I've made and done! I recommend this place to anyone Rod and his team are great!

I have never bought a vehicle at a dealership before, so I wasn’t sure what to expect but the customer service and friendly atmosphere really eased my mind! The whole process was quick and I was on my way home in a beautiful vehicle! Everyone I talked to was smiling and just truly seemed happy to help and assist in any way they could! I would go back to them any day of the week and encourage anyone looking for their new set of wheels to stop here first!