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Trustco Bank Main St, Hoosick Falls

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3.3
Closed
Monday9AM–5PM

(518) 686-5352

https://www.trustcobank.com/

47 Main St, Hoosick Falls, NY 12090

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    Trustco Bank Reviews

    A

    Amy Hunt
    1

    Unprofessional! Opened account on Thursday & tried to set up online banking: it did not accept the data & would not go through. Told Jacob immediately & he said he'd make a change to make it work. Didn't work Friday, left message, no response. Talked to Online help on Monday-she didn't know why it didn't go through & said contact branch. Talked to Jacob again & he said he'd fix it. Went into the branch Tuesday to get him to set up the online banking. He couldn't do it & finally admitted there was a restriction on the account. Said he would have it lifted within the hour & he would call me & we would set it up together. Never called. Branch closed at 3 & he went home. No call. Still no online banking. I'm looking for another bank.

    Response from the owner

    Amy, thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. - MD

    a

    aaron phillips
    1

    Was denied a home loan even though my credit score was a 698. Reasons for denial a credit card that I disputed because of fraud and was told I was not responsible for by the company and a car loan that I co-signed for that had delinquent payments even though the loan was paid off early. not right

    Response from the owner

    Aaron, providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -SM

    D

    Dr. Janet Spitz
    5

    Very friendly and welcoming, I strongly recommend this branch and this bank.

    Response from the owner

    Dr. Spitz, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are glad to hear you are enjoying your banking experience! -KS

    K

    Kristin E
    1

    Extremely slow. Waited over a half of hour to open an account, horrible customer service, I'll take my business to the local credit union where my business actually matters.

    Response from the owner

    Kristin, thank you for taking the time to reach out to us. We take all customers concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 for further assistance. -CB

    e

    eileen smail
    5

    This is the best bank I have ever used ! The tellers are all super friendly and ready to help with any needed information whether it is for loans, savings, mortgage questions or just to check your balance.

    Response from the owner

    Eileen, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are glad to hear you are enjoying your banking experience! -KS

    A

    A L
    5

    I love doing my banking with this branch, its been an absolute pleasure.

    Response from the owner

    Thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that the Hoosick Falls Branch is providing just that! -KS

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    FAQs

    • 1. What Is the Phone Number of Trustco Bank?

      You can call Trustco Bank via (518) 686-5352. You can access our online loan marketplace to submit your loan application as well.

    • 3. How Can I Apply For A Loan At Trustco Bank?

      You can fill in our easy-to-use online form on their website. If you need addition financial assistance, you can always visit iPaydayLoans and choose between various loan options to obtain payday loans.

    • 5. What Will Happen If I Can't Pay Back My Loan?

      You should contact your lender if you have trouble performing repayments. Your lender may adjust the loan plan for you to cope with your current repayment ability. If you default on your online title loan services, you may no longer possess your vehicle any more.

    • 2. Where Can I Find Trustco Bank?

      Trustco Bank is located at 47 Main St, Hoosick Falls, NY 12090. You can look for their store address on the map software and visit them in no time.

    • 4. Is Trustco Bank An Agency Or A Lender?

      Trustco Bank is a Bank that accepts all kinds of loan requests. You can visit iPaydayLoans to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can connect you with our panel of partner lenders to get dependable loan services.

    • 6. Can I Get Loans With Unpleasant Credit Background from Trustco Bank?

      Yes, it is possible to apply for loan without bad credit such as personal loans online from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan quotes with easy conditions.