Truist Stringfellow Rd, St James City

The new branch manager here Brian is very personable and very easy to talk to. This bank needed a friendly guy like him! I’ve been with this bank for years but this hasn’t been favorite location until today.

The last 2 Branch Managers at this location have been outstanding SunTrust employees (LeeAnn & Rebecca). The toxic issue at this location are 2 Tellers who have been at this location for 35 years past their best days. How bad are these 2 women? My home is located on PI at the Southern most tip (St James City). It is 16 miles R/T from my home. For the past 13 YEARS I have passed right by SunTrust PI for The Chiquita Branch in Cape Coral. Another 17 miles! It is at CC Chiquita SunTrust where you can find all Friendly & Capable Team of Professionals.

Well, 20 minutes to get a bank check cut... I think computers have taken them back to the dark ages, they stare at the screens for minutes and minutes doing what I don't know. Look up the account, count the cash and cut the check. Not everyone is on vacation, we have things we want to do other than sit as the drive thru watching you stare at the screen. Not all but most of the employees seem like they may have come from the DMV...and if the DMV let them go...

Leanne at Suntrust Bank located at 10202 Stringfellow Rd, St James City, FL 33956 is targeting people personally at this bank that she does not like. She is holding our money for the last time! It is causing our account to go negative and she knows what she is doing is causing us havoc. NO REASON TO HOLD OUR MONEY! She is an evil person and does not deserve to have the job. I have left numerous messages with no response, she locked the door when she seen us walking up there to discuss our account. I am closing our account as soon as this issue gets solved. Bad management, Bad bank!

Everyone who we talked to,were very nice today at SunTrust.We opened an account with Becky and she was very helpful .Everything went smooth.

Saturday! I was looking up bank hours at my bank. Mi have been on Pine Island 26 years. I was surprised to see my bank had a low review rating. I know everyone there personally. I could not ask for better service, and professionalism. When I have needed help there has been no tomorrow. And so I decided to add my stars, all five of them. Thanks SunTrust Pine Island for your professionalism, pleasantness, and particularly, thanks for the pleasure of being your customer

I agree with Jerry. Friendly, professional, pet friendly, all delightful long-term members of the Pine Island Suntrust team. We are blessed.

The Pine Island branch of SunTrust is top-notch. They assisted me in setting up a business, slogging through the swamp of paperwork and signatures after the death of a loved one, gave me valuable advice about the best procedures to follow, and are friendly each and every time I walk in the door. I wouldn't go anywhere else.

The people that work at this branch are great.... with the exception of the branch manager. She treats her employees terribly and is not customer friendly. I do not like to go in to the branch because of her. I am seriously considering moving my business across the street.

Extremely difficult to deal with, wrapped in red tape, no flexibility and lousy customer service skills to boot. Avoid at all costs.