Truist Buck Rd, Feasterville trevose

I am writing this review to let everyone know how amazing my experience was with the branch manager of this BB&T bank: Marina. She is very knowledgeable in her field, she is great pleasure to deal with. Highly recommend to keep your money in Marina’s hands.You will not regret it.

Please do NOT bank at this branch or deal with a manager name Jared! I am a fairly new customer to this bank and what I saw today at the Feasterville PA branch was utterly appalling! There was a young man in there with his young children trying to solve and figure out why his new account or bank card was on hold. He claimed he needed the money as he put cash in the bank yesterday and could now not access it. The manager Jared treated this man like a criminal and just sub human! Instead of calmly trying to help the customer, he told him that "He could release his funds, but he won't"! It went down hill from there. The young man was respectful and frustrated and trying to get his money, which is his choice, and this monster of a manager continued to berate him and even told him to leave or he would call the police. I WILL NEVER step back in this branch again, I have closed my account, and am a local business woman and will continue to tell as many of my customers and people in the community that I know, NOT to go to this awful place and deal with such a horrendous human being again. If I did not hear this all myself, I would never have believed it. Stay clear!

Outstanding branch. Everybody is always knowledgeable and helpful.

I would like to express my gratitude to the BB&T professional team of Marina Khromchenko. Great service done in no time. I also loved the kind attitude of all the employees working here. I will recommend definitely recommend BB&T Feasterville branch to all my friends who need banking services.

Marina is the Best. After I opened my accounts with Marina store manager, I feel as my money make me more money because of expert advice from the most knowledgeable banker in her field.