Truist PA, Gap

BB&T is the worst bank ever. Made a cash deposit 45 mins after the 6 pm deadline and they credited the deposit BUT still charged a $36 fee. I called and manager said that the computer makes the decision not staff!!!!

I banked at this branch for many years and I always found the tellers and managers to he extremely helpful. Sometimes they might be a little overwhelmed servicing the many small businesses in the area who like to do business at the teller windows, especially the Amish businessmen, but someone always comes to the rescue

The Employees at this location are extremely inexperienced and unprofessional. Horrible teller service... Slopfest....Constantly on their phones. Tina was lost in a trance and eating potato chips the first time I waited ten mins for her. Barely qualified for entry level anything, let alone a bank. Bob Wheeler, the GM needs to do some revamping or maybe this truly is just a low end bank.

Night deposit is not available to regular customers. Apparently we're not important enough unless we have a business it's basically what I was told on the phone. Although the lady on the phone was pleasant and helpful but there was nothing she could do about the night deposit issue.

The ATM at this location errored during a cash deposit. It kept my money and apparently BB&T isn't going to make any effort to give it back. The staff was far from helpful when I inquired about the missing cash and I was told that unless I know the exact dollar amount of the deposit there is nothing they can do. In disbelief I responded well then guess I'll just never see the money again. And the Lady said "have a nice day" and abruptly ends the call. I've called the customer service half a dozen times, been told that the ATM adjuster etc will call me back within 24hrs they NEVER call back. Still missing over 600 dollars

It has great service never give you a hard time and they are very respectful