Traditional Mortgage, LLC Brookside Rd, Allentown

I had the pleasure of working with Ms. Shana Kay during my initial home purchase. From the moment I started the process with Ms.Kay while I was deployed overseas, I knew she was the right one. Not only did she respect the time zone difference, but her turn around time with any mortgage question and multiple offers are spectacular. I love the fact that she provided the information I requested swiftly and efficiently. During the final phases of going through the underwriting process, some hiccups tempted me to pull out of my contract, and Ms. Shana Kay gave me a pep talk I will never forget. She took the time to remind me of the importance of owning a home and why I initially went through the process. In addition, she provided all her guidance around 9:30 to 10 pm! A fantastic trait to follow through and stick with her client till the end! A few days later, Ms. Kay followed up with me, and I was approved and signed the papers for the home purchase. That being said, she is a primary reason I own a home today, and I greatly appreciate the services she provides. I highly recommend Ms. Shana Kay as anyone's mortgage consultant and hope to work with her again.

Traditional Mortgage handled our refinance. The process was smooth and easy. I would recommend them to anyone looking to refinance or purchase a home.

I refinanced and my broker made it easy. Communication done mostly through email. Very responsive and I basically told him what I want my monthly payment to be and he made it happen.