Towne Mortgage of the Carolinas Falls Of Neuse Rd, Raleigh

Suzanne was wonderful to work with. She took the time (numerous times) to walk through each transaction while setting clear expectations around what to expect. She was quick to be available day, night or on the weekends. We would recommend Towne Mortgage to others looking for their financing needs.

Brad truly took care of my husband and I during the loan process. We are so happy we chose him and his team to help us buy our home. He answered all of our questions, walked us through step by step and truly seemed to enjoy his job. He was patient, respectful and professional. He also responded quickly to our inquiries and provided updates throughout so we knew we were on track. I would highly recommend working with Brad to anyone purchasing a new home.

We had a great experience working with Doug Anderson and Jessica Lamb. We had a perfectly flawless loan process for buying our new home. Great communication and we always knew where we stood in the loan process. Made the mortgage loan process a pleasure during a stressful time. Thank you!

We loved working with Jana! She was so amazing, she listened to our preferences and was never pushy with any home we didn't love. She worked hard to find us the perfect home and we are beyond happy. Jana, Maria and Anna where such a pleasure to work with. We highly recommend HPW.

I feel that how a company handles more difficult customers speaks volumes about the real character and values of a company and their people. We had several circumstances which made closing on our home more time-consuming and difficult to get across the finish line than most. Phil’s team was great. They were proactive in gathering all the documents necessary to process our loan quickly, and worked to expedite the process with 3rd parties so that we could still close in a timely manner. Even though we weren't the easiest clients to work with, I felt they still valued our business and seemed to care about our family. Because of how they worked with us, I am confident that any reasonable home buyer would have a good experience working with Phil and his team.

We worked with Trent Olson and man he did not disappoint! He worked diligently and efficiently to get us into a home. He has so many resources to help his clients out. We have and will always recommend Trent and his team to anyone looking for a mortgage! Our expectations for this process were exceeded by this team!

Doug Anderson and Jessica Lamb are the absolute best of the best. Made our new home purchase an amazing stress free process. From the beginning Doug told us not to worry he had us covered and he didn't lie. Anything that was needed for the loan Doug and Jessica were on it at all times. Thanks again for everything you guys did to help my family's dream come true.

Brad was referred to us by our realtor and we are glad we went with him and Towne Mortgage. He was always very polite, quick to respond, and patient/thorough in his explanations. I had many questions as this was my first home purchase so these attributes were especially appreciated. On top of this, he had the best rates amongst the quotes I shopped for. Overall, we were very pleased and I would not hesitate to refer Brad / Towne Mortgage to anyone local.

Christopher and his team, work with me, which is not always easy. Anytime I had questions or concerns about something they were quick to explain it to me and help me with any and all paperwork. The lawyer at the closing said he was impressed with the accuracy of the figures and calculations and said that it was rare for him to see form completed so well. They're hard work and attention to detail saved me money over the life of the loan and even got me money back at the closing.

This was by far the easiest home buying process! Doug and Suzanne were AMAZING! If I could give them a 1000 star rating, I would. If you are thinking of about buying a home or refinancing, please give Doug and his team a call. You WILL NOT be disappointed!

Doug Anderson and his team made this experience a great one! Everything from the application process, mortgage approval to our close was handled with care and great communication. Doug was able to address our questions and provide options based on our mortgage needs. His experience in this industry helped us to make the right choices. A true partner in throughout the buying experience. We highly recommend Doug and the HPW Towne Mortgage team!

Working with Brad and his team was a great experience. Brad was always available for questions- even on weekends! As a first time home buyer, I was pleasantly surprised by how smoothly everything went, and I think it was due to Brad's excellent work and support.

Oh my, what can I say about this place? This entire office - from the application process to completion - was always communicating with me about what was needed to get to the closing date. Which by the way, was SO much faster than I have experienced. Brad Benham my right hand in all this became like family, and was there to support me through the entire process. If I ever have to buy another home, I would use the entire team again. But I love, love, love my new home so much, I don't think it will be any time soon. However, if you're in the market for your Home Sweet Home, use Brad and the team at Towne Mortgage!

Doug Anderson and the HPW Towne Mortgage team were remarkable. They made it very easy to navigate the tedious loan process, and worked diligently to ensure my questions were answered in a timely manner. Mostly, the customer service was beyond reproach. I am so happy I chose Towne Mortgage in securing my new home.

I was referred to Jason when the seller required a 30 day closing. We were preapproved but my large bank would not even commit to 60 days. We had an amazingly smooth process, Jason and Jessica did an excellent job guiding and helping us, we are so appreciative. So much better than previous experiences with the bigger corporate institutions with same great rate options!! Thank you!!

We couldn't be happier with our experience! Brad walked us through each step of the process and was available whenever we had questions. He followed up with us everytime he said he would. His entire team was very responsive and quick to reach out with answers to our numerous questions. They were even able to move our closing up a few days earlier than originally planned. I feel very confident recommending Brad and his team.

Full disclosure. I work for HPW Midtown-Falls as the director of recruiting. Brad has been our on-site loan officer for years. I watch our agents use him over and over again. He is, in every way, just wonderful to work with. So when I made an offer on my home, there was no one else that I would even consider. From start to finish, Brad had my back. He was almost like a father to me throughout the entire process. I am proud to know that he is not only my coworker, but an outstanding loan officer!