Tom Ahl Buick GMC Allentown Rd, Lima
+1 419-228-2345
https://www.tomahlbuickgmc.com/
2525 Allentown Rd, Lima, OH 45805, United States
Services
- Car Finding Service
- Car Leasing
- Financing
- Lending
- Test Driving
- Buick Enclave Dealer
- Buick Encore Dealer
- Buick Envision Dealer
- Buick Extended Protection
- Buick Financing
- Buick GMC CPO Program
- Buick GMC Finance Center
- Buick Regal Dealer
- Car Loans
- Certified Pre Owned Vehicles
- GMC Acadia Dealer
- GMC Canyon Dealer
- GMC Financing
- GMC Hummer EV Dealer
- GMC Sierra 1500 Dealer
Tom Ahl Buick GMC Reviews
R
My experience with this dealership has always been positive. My husband (and I) purchased this Buick back in 2010. He always took care of scheduling maintenance until he died in 2015. Since then, it has been up to me. I feel secure allowing your maintenance program to help me care for this wonderful vehicle. It is still in very good shape. Thank you for the help you provide and for the prompt, careful, and polite assistance.
Anytime, Ruth! We are happy to help and we look forward to seeing you again. Glad your Buick is still running great!
S
We have bought several vehicles from Randy Mason. I live 8 hours away now and drove here to purchase another vehicle. No drama at all!!! Sweet and simple!! Love doing business here!! Thank you Randy for all your hard work and years you have helped us. Appreciate you! God Bless
We are so grateful to have you as are customer and to be able to help you find the right vehicle! Thank you so much for your kind feedback, Sheri. God Bless!
N
Service was quick and did t break the bank. I had a full inspection done on my car to try and find what was causing some stalling and unstable engine performance and a mechanic narrowed it down to my car's ECU, I never would've figured that out myself, I wouldn't kept checking mechanical parts. Chris Conrad at the service area desk told me everything that was going on with the car and was excellent at explaining what was going on, making sure I was ok with what they were about to do He even called me at one point to clear up some things with me about my vehicle. If I have any further issues or issues with a new car, I'll gladly bring it to my local Tom Ahl for work.
Thank you for being our customer and allowing us to help you out with your vehicle. We are happy to get you back on the road and safe. We are here to help if there's anything else you need!
J
The Tom Ahl Team is an amazing group of people. I was taking my wife’s truck to Lima Cadillac because it was still under bumper to bumper warranty, but when the truck was no longer under warranty they wanted to overcharge me $236 nearly twice the actual cost of the service just try and make up for the money they had lost over the last year. After getting that almost $500 quote from The service advisor Keith over at Lima Auto Mall I called Tom Ahl Buick GMC and asked them for a quote and it was literally half, they quote $259 and I paid $252 for the transmission fluid flush. From now on Lima Auto Mall will get all of my warranty work but if I’m having to pay for it the Truck is going straight to Tom Ahl because at least I know they’re going to be charging me fair pricing. STAY AWAY FROM LIMA AUTO MALL EVERYONE!!!!
Thank you for trusting us with your vehicle, Julio. We are here to help anytime you need!
F
I serviced all my cars/trucks over Tom Ahl and I have never been disappointed, not once. The GMC side did a wonderful job, reception on point and the communication and support was fantastic, one can never expect and thing less, they simply the best.
We greatly appreciate your feedback, Francis! Thank you for being our customer :)
R
I was very satisfied with the work they did on my car. Most was covered under the insurance. Very friendly and good at explaining to me everything that was done. I was happy with Tom Ahl.
Thank you for your feedback about your experience, Regina! We look forward to seeing you again next time!
J
Tom Ahl took care of me once again! Excellent service and everyone was on top of helping me and fixing any issues that I had immediately and quickly! I’m proud to be a part of the Tom Ahl Family and I look forward to buying my next vehicle from them. Thank you everyone at Tom Ahl Family of Dealerships!!!
We greatly appreciate your feedback about your experience, Justin! Thank you for being our customer and we are here to assist you anytime you need it!
E
We have always been impressed with the service at Tom Ahl. Whether it is dealing with a purchase or vehicle maintenance/repair, they are top notch. You cannot beat there warranties on their vehicles.
Thank you for being our customer, Emily! We are always here to help if there's anything else you need :)
N
We’ve been a customer at Tom Ahl for 20+ years. We feel like we can trust them to sell and service our cars fairly. We don’t shop any other dealership.
Thank you for being our customer, Nancy!
C
Tom Ahl,s staff made buying a car a great experience . Todd Johnson was very friendly and made the process smooth. What a great place to buy a car!!
That is so great to hear, Charlene! Thank you for being our customer :)
M
They were very helpful in the whole process the only thing I can grip about is I asked if everything on the car was checked and they said it was in great shape all the filters oil everything checked out well I took it in for its oil change and found out my back brakes are at 4% told to watch them and think about getting them done well they in my book should do it free since I was told everything was done and in great shape.
Thank you so much for your feedback, Mary!
B
As always. Everyone is very nice and knowledgeable. I appreciated the ride to store while my suv was being worked on.
Thank you for your feedback about your experience, Betsey! :)
Z
I had a great experience at Tom Ahl Buick and GMC. I spoke with Braden Bowman who was a very helpful Gent. He took care of everything I needed and answered any questions at all. He was not pushy and only did as I requested. He was even able to supply me with a small can of touch up paint for my vehicle (it was lightly used and had a few very small scratches that only I would notice) free of charge! All in "Ahl" a great experience.
Zach, thanks for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.
J
I've purchased 2 cars from Tom Ahl and each experience was exceptional. The staff at the dealership are friendly and knowledgeable. My 7 year old grandson is everything, and I NEVER leave him alone when we are out anywhere together ... I went on a test drive and left him at the dealership...I can not believe I did it ...but for an unknown and out of the norm reason I felt I could leave him and I did ...for me this says more than ANYTHING how the atmosphere at the dealership made me feel. Tom himself spoke with my husband and that was the icing on the car(smile). It was easy and a pleasure. I love my GMC Terrain.
Thank you for being our customer, Janice! We are here to best assist you in any way possible and are happy to help out with your grandson :)
T
Buying from Tom Ahl was an easy experience. A friendly , professional sales force. Their prices are very fair I have also been impressed with their professional service department. I have all my oil changes done their I am considering another Buick purchase this winter. Sincerely Timothy HAMMEL
Thank you for being our customer, Tim! We appreciate you taking the time to leave feedback about your experience. We are looking forward to seeing you and helping you in the future!
L
I purchased what was sold as a wrap around extended warranty that was supposed to cover any problems for 4 years or until the car had 75,000 miles on the odometer. I foolishly trusted the sales staff believing that the wrap around policy would cover any problems for the stated time period or mileage. The rear window on my Cascada came lose from the cloth roof. The repair of this is not covered by the policy. I trusted that wrap around was supposed to cover everything only to find out that this policy does not. I did not have a copy of the complete warranty, just the overview and was surprised when the warranty company sent me a copy of the policy that stated that the roof was not covered. Who would have thought that something called a wrap around policy would not cover the whole car? Another interesting point I founding doing some web research is that GM had problems with 2016 through 2019 Cascadas and Camaros having the window separation issue on the convertibles. The service bulletin addresses the problem and recommends replacing the top. You'd think that this would have been pointed out when I purchased the car or possibly addressed prior to selling the car. I have purchased 4 vehicles over 25 years from Tom Ahl. I came back not because of price but because I trusted the dealership. I no longer trust the dealership. I have learned my lesson. The Tom Ahl Family of dealerships is no different than any other dealership and cannot be trusted especially when an extended warranty is being sold.
We apologize about this, Lewis. Our General Manager Vince Downing would like to speak with you if you could give him a call back at 419-230-8705.
D
Dewey was fantastic as a salesman. Kind, polite, professional, and honest. Great experience. Mindy and Tom Ahl were there as well and are the best. They love their customers and go out of their way to show their appreciation.
Thank you so much for your feedback about your experience, Brian. We greatly appreciate you as our customer and are here to help if there's anything else you need.
G
I was so impressed how fast the staff was able to take care of all the customers. When I arrived for my scheduled appointment there were 5 to 6 cars ahead if me. It was 5 minutes and my car was registered and I was waiting for my car to br serviced. I needed a new tire and several employees researched the best possible service that would fix the problem and at the best price.. I was so impressed and grateful that they found a great answer and the problem was fixed in 24 hours. We have purchased all our cars (9) since 1998 and due to the personal attention and professional work we get from the employees and Mr Ahl, we will never buy a car from anyone else.
Thank you so much for being our customer, Ginger! Also, thank you for the review! We are here to help when you need it :)
M
I got an oil change and Tom Ahls service department was very efficient and affordable. Thank you Tom Ahl service e department 😁👍
Thank you for your review, Mark!
A
They are very professional and very nice . I love taking my car there to have the oil changed they are quick and get me in and out.
We greatly appreciate your feedback about your service visit, Addie! We look forward to seeing you again next time!
C
Chris was very helpful and polite at the GMC desk. He was able to diagnose my vehicle issue and called me throughout the whole process.
We are glad everything went well at your service visit, Corey. Please don't hesitate to reach out if there's anything else we can do for you!
d
I called Randy Mason and ask him to start the paperwork and find me a vehicle. It was very easy and after test driving a few vehicles I had made my decision and was on my was.
Congratulations on the purchase of your new vehicle, Dana! Thank you for being our customer!
T
I have respect for Tom and that's why I chose to purchase my Buick from him. And remember... Jesus died once for all
J
Wasn't the best, quality has gone downhill in the past few years. I shouldn't be finding any issues once getting our car back, can't say that for the last two visits we've had with them. Don't know if the mechanics themselves don't give a rip or of they are being pushed to move so quickly that they are missing simple steps. So glad so far the mistakes have been minimal, but what will the future bring. They ended up going above and beyond after the fact. I wish I could give my normal 5 star review as we used to.
Thanks for the 5 star review.
R
Went there to get my free oil change. And they wait until the oil change and then they charged my 60$ and then they told me my free coupon was expired. Even the free oil change never had a expired date on it. You think they could have told me that before they did the work. Never go there again. Won't be buying anymore vehicles from them.
Hello Randy, our General Manager Vince Downing has been made aware of this situation and he should be reaching out to you today. His number is 419-230-8705. We apologize and thank you for bringing this to our attention.
R
Randy Davis was absolutely amazing with helping me find the vehicle I both wanted and needed. Randy went above and beyond to ensure I got exactly what I was asking for and then some. If you're looking for a sales person they come a dime a dozen, if you're looking for an honest, dedicated, helpful friend, look no further than Tom Ahl Buick-GMC and stop and see Randy!
Thanks for the great feedback and very kind words. We are glad you found the vehicle you needed and wanted.
M
You guys realized the importance of a farmer having his truck during spring planting and got it back to me way faster than I expected.
We are happy to get you back on the road and in the fields, Michael! Thank you for trusting us with your vehicle.
B
They worked fast and did amazing work on my car. I will happily go back for any further work needed on my car
We are happy to help, Barbie! Thanks for the kind words about your experience.
A
Under warranty the dash light is off, it is fixed oil and filter was covered too with certified GM purchase--that is GREAT!
We apologize about that, Adam! We can get you paperwork for your vehicle. Would you like for us to email that to you? Please email [email protected] and we will get that handled. Thank you for your feedback.
C
I worked with Ryan Bowersock. He made everything so quick and easy. He was so nice, polite, and patient. We have gotten many cars from Tom ahl and have always been treated fairly and get great deals. I would definitely recommend them.
Thank you for your kind feedback and recommendation, Christina! Please don't hesitate to reach out if there's anything else we can do for you!
D
Amy and Andy went above expectations to help me buy out lease and arrange estimate on hubby’s fender bender. My husband went to be with Jesus on July 3. Our lease was up in next couple of months so I just bought vehicle early as I m trying to get my life close to normal again. I love Tom Ahl’s and have and will always continue to deal with them. Definitely they deserve 5+Star ranking.
We greatly appreciate your feedback about your experience, Donetia! :)
K
Excellent service at Tom Ahl. Thanks GM for an easy to use scheduling app. Once again Thanks and God Bless
We appreciate your business and your feedback, Kevin. We look forward to seeing you again next time!
L
Always a positive experience. Have been a customer of the Ahl family for many years. Will always take my business to them. Highly recommend!
We appreciate your business, Lori. We look forward to seeing you again in the future! 🙂
G
I have to give a shout out to Ryan at the Tom Ahl Buick GMC dealership in Lima, Ohio. I called the dealership from out of state to inquire about a car I saw listed online. I was so interested in this car that I was willing to fly to Ohio to make the purchase. I spoke to Ryan about the vehicle. I have to commend Ryan’s honesty. He described the car in detail and even sent photos of the blemishes so I could make a good decision about my desire to purchase this particular used car. In the end, I chose not to purchase the car, but because of Ryan’s willingness to be honest with me over making a quick commission, I would 💯 percent recommend anyone in the Ohio area or otherwise to give Tom Ahl Buick GMC some business! I had a top notch customer experience!
Thank you so much for sharing your buying experience, Glenda! Congratulations on your new purchase! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! If you ever need anything in the future, we are here for you.
J
Great experience purchasing quick and easy. Actually had little issue after purchase you honored warranty that I didn't realize I was even entitled to. Even that was an fast and friendly experience. I would highly recommend the dealership and staff.
Thank you so much for your feedback and recommendation, Jason. We are glad everything was taken care of!
J
Most relaxed car purchase I’ve ever made, I worked with Dale and I’d recommend him to anyone!
That is great to hear! Thank you for your feedback and recommendation, Jackson!
B
The salesman Randy did a very good job taking care of my wife and I. Thank you to entire Tom Ahl team for working with us to get a good deal. I would recommend Tom Ahl to everyone.
Thank you for your feedback and recommendation, Brian! We hope you both enjoy your new vehicle!
J
Came in to get an Express Oil Change. It was relatively quick, smooth and no issues. And the cost was half of what the dealership we bought the car from wanted to charge. Will definitely be back again.
Thank you for choosing Tom Ahls! If there's anything else you need, please don't hesitate to reach out and we will be happy to assist you Jennifer!
D
Excellent place to purchase a car. Our salesman, Ryan, was very helpful, had integrity, and was a first rate communicator. Everyone we came in contact with was friendly and honest.Thank you!
Congratulations on the purchase of your car, Diane! We are here to help if there's anything else you need or if you have any questions :)
E
I bought my vehicle from Tom Ahl himself. I only have their service department work on it whether an oil change or mechanical maintenance. Always treated with kindness and respect which today is a rare commodity! My next vehicle will be purchased at Tom Ahl!
Thank you for trusting us with your vehicle, Elaine! We are always here to help and we look forward to seeing you again!
s
Tom Ahl's sales rep Scott was terrific! We had a great experience, great deal on a vehicle and never once did not feel like it was not worth it. Dealership got us in and out within 30 minutes. Even though the we drove over an hour, Scott made sure everything was in place soon as we arrived.
We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!
E
Randy was OUTSTANDING! He did such a great job fulfilling our wants and needs in a vehicle. He surely went above and beyond our expectations. We would highly recommend Tom Ahl dealership.
Emma, thank you so much for the superb review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.
D
This was our second purchase from Tom Ahl and Trevor Lowery. Great experience both times. No high pressure sales and they work hard to get you the right financing. Thank you Trevor for the great service and beautiful SUV!
Thank you, Danielle for your awesome feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We appreciate you visiting us again and we look forward to continuing our role as your go-to dealership.
J
We had an issue with our financing/lease paperwork. Amy and Maggie stepped up to the plate and made it right, without us really asking. That shows why Tom Ahl dealerships are successful. Thank you for what you did.
Thank you for the kind feedback about your experience, Joe! We strive for excellence and we really enjoyed assisting you!
F
I brought my Hummer in for a replacement of my oil pressure sending unit. I left it on Friday as a work in. The service department was closed Saturday & Sunday. They called me before noon on Monday and said they were done. It was very reasonably priced for my service.
We greatly appreciate your feedback, Fred! We look forward to seeing you again in the future for any of your automotive needs!
T
I came to Tom Ahl and met with Randy Davis. I was looking to buy a new Gmc. Randy helped me find the right car for me within my budget. It had all the bells and whistles I was looking for. He was willing to do what it took to find me the car I wanted. Randy gave me no pressure and I think he sincerely takes care of his customers.I left feeling excited about not only driving away in a new car but that I gave my hard earned money to a business who hires good people. I truly believe Randy Davis was happy for me and not just that he sold a car. He's for real!
Thank you, Tiffany, for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!
C
My son's car was a complete mess and thanks to Vince and the team at Tom Ahl Chrysler he has it back and it is running after eight long months. !!!
It was such a pleasure for our service team to get your son's car back to operating at its peak performance, Candace. We are elated to see that you’re happy and hope you’ve found a local automotive home in us!
T
Worst experience I ever had . Paid $97 for diagnostic and was told they think it’s crank sensor, and when thy fixed crank sensor check engine light came on same day as I pick my car up . Mine you I was in a rental that cost me $191 for that whole week . I take my car back there and they stated that it was a bad turbo a waste gate issue and that it would be $3000 plus tax to get fixed. Why couldn’t they just tell me this the first time . I paid $97 for bad diagnostic $191 for rental , $150 for crank sensor , and to top it off my left front tire had a slow air leak and I told them to go ahead and fix it and they charged me $17 more dollars and never fix it ! By far the worst experience ever !!!
We appreciate you bringing this to our attention. If you would like to discuss this further, please call our General Manager, Vince Downing, at 419-230-8705. Again, we apologize about your experience and thank you for letting us know.
C
I have used others for repairs but not anymore. The service I received as well as the price speaks volumes for this dealership
Thank you so much for being our customer, Chris! We look forward to assisting you again :)
S
Trevor was wonderful. Fully explained everything and was thorough in the differences between the 2 vehicle we were considering. The finance guy (so sorry I cannot remember his name) was great too. Explained all the paperwork well
Thank you for such a great review, Suzanne! It was such a pleasure serving you! See you next time!
T
Excellent service, I love getting my vehicle serviced at tom ahl. The people are so good to me and tom ahl is truly a man of God!
Thank you for being our customer, Timothy! We appreciate your feedback and look forward to seeing you again!
Z
Always a good experience coming to Tom Ahl. Bought our car here and the salesman was very helpful. Also had a run in with the body shop for the same vehicle and that was a very smooth operation as well. Staff is always happy to talk with you and answer any questions you may have.
We are thrilled that you had such a good experience at our dealership, Zachary! We can’t wait to have the opportunity to serve you again!
R
Excellent dealership experience. Bought a 2013 Buick Regal GS. Came from out of state and they made the entire process super easy and fast. Bill Cook was my salesman....he was very knowledgeable and easy to deal with. I have bought over 40 cars and this was one of the best experiences I've had. Definitely worth it!
Thank you for letting us know about your experience, Ross. Enjoy your Buick Regal!
S
Very nice workers and made sure my vehicle was in tip top shape before I brought it home! Their warranty is also very reasonable for the coverage you get.
Congratulations on the purchase of your vehicle, Sara! The warranty is definitely worth it too!
G
Our experience in dealing with Randy Davis to purchase our new 2019 GMC Terrain was amazing!! He took his time and asked many questions to get us what we were looking for and he did just that! We will recommend Randy and Tom Ahl to all of our family and friends.
Thank you so much for leaving such a fantastic review, Greg! We can’t wait to continue to serve you again in the future!
S
Chris was my service advisor and did an excellent job. They were unable to find the problem on my first visit however, I was able to video the problem and Chris was very accommodating for me getting me a second appointment quickly. After seeing what the malfunction was they were able to repair the problem quickly and effectively. Very professional, knowledgeable, and friendly service. I would not hesitate to use Tom Ahl service in the future.
Thank you for letting us know about your service experience, Scott! :)
S
My experience was amazing! God placed me at the right dealership. I worked with Jeff and Maggie, and because of these two individuals, I will be back to do business. These guys will work with you, and they want to see you leave happy!!!!! I live in Cincinnati Ohio, but I would travel back to Lima because of their outstanding service!!!
Thank you kindly for your feedback about your experience. We are happy to assist you again in the future! Enjoy your new vehicle!
J
Great job. Called for appointment got it fast and on arrival I was greeted by service writer took my info fast and a tech took car to shop I waited in lobby and a nice comfortable waiting room. Car came back from shop did some paperwork and was on my way. Thanks for making this easy
Thank you so much for your feedback about your service experience, Joann! We look forward to seeing you next time!
C
My experience with Tom Ahl dealership has been so super smooth and so much easier than I ever expected. I bought the car from Ahl for Less from Steve Luke (definitely ask for Steve!) he answered all of my questions and made buying a car not so scary. I recently had a issue with my new used car and got to experience the service department at Tom Ahls. So so quick and helpful. They weren’t sure when they’d get to my car because they were pretty backed up but miraculously they got to my car that day and had it back to me and fixed by the time they thought they’d get a chance to look at it. I definitely recommend everyone in Lima go to Tom Ahls and just see how buying a car now a days has changed so much. You’ll definitely be pleasantly surprised ☺️
Thank you for your feedback about your experience, Catie! Please don't hesitate to reach out if there's anything else we can do for you :)
C
They got me in for an oil change with a tire rotation and windshield wiper replacement in a timely manner. Service was fast and efficient. Very professional service and cost was right around what qould be expected for the regular service maintenance on my Chevy Silverado LT. Thanks.
Thank you for your kind feedback about your experience, Chad! We look forward to continuing to assist you with your truck!
T
I can say a lot about Tom Ahl and his staff but I will put it this way I have bought my las 4 vehicles from there for me my kids I will never go to another dealership anywhere. Ryan B is the man if you're looking for a vehicle, from top to bottom this group is a class act. Mr.Ahl even spent a few minutes talking with me which was amazing he is genuinely great man.
Thank you for being our customer, Tom! We are here if there is anything else we can assist you with!
J
Zach and Jodi were the absolute best to work with when my car was wrecked. They both kept me updated on the progress and anytime I called with questions Jodi was always very friendly and informative. My truck is finally back to normal again. Zach, you ended up to be 100% right instead of 90% lol. Thank you for everything!!!
Thank you for trusting us with your vehicle, Jami. We are happy to help anytime you need something. We greatly appreciate your review about your experience!
D
For most folks, "car shopping" can be a time of great anxiety, frustration, and uncertainty. With the assistance of Trevor Howery at Tom Ahl Buick - GMC, the process is always very professional, non threatening, and pleasant experience; and for that, we express our sincere appreciation. Thanks to Trevor for a job well done. Trevor is a a true asset to the Tom Ahl family of dealerships.
Thank you for being our customer, Donna! We are always here to help with your vehicle needs whenever you need. We greatly appreciate your feedback!
J
They were the only place in lima that was a tirerack.com installer that would touch my wheels that were run flat . I would highly recommend them again. It was nice having a waiting room I could still do business from my phone while waiting.
Thank you for your feedback and recommendation, John! We were happy to help and look forward to assisting you again in the future.
M
Trevor was extremely professional and helpful! He made my car buying experience super quick, easy and stress free!
That is great to hear, Mallory. Thank you so much for your feedback about your experience. Enjoy your new car!
C
Appreciate the courteous care while waiting for vehicle to be ready and expertise in correcting an issue that had been problematic with vehicle. Tom Ahl is the best for service and care
We greatly appreciate your feedback about your experience, Cynthia! We're here to help if there's anything else you need.
J
Had a problem and called, took 10 days to get our car in. They said they are short on tech staff, which is all over. Had the car up for the appointment and repair was done, in good time. 👍
Thank you so much for your review about your experience, Judy.
W
The staff were friendly and courteous I had an oil change tire rotation and they fixed a recall on my radio that I was unaware of
We appreciate the five star review.
A
I scheduled my service online. When I arrived for scheduled appointment, they couldn’t find my appointment which was disappointing. Sarah was able to work me in! Took the shuttle and John was wonderful! Absolutely love the service department team! Thank you
We apologize about the mix-up but glad everything was taken care of. We look forward to seeing you again, Amy!
A
Awesome work got my car back in a timely manner very courtesy, even the shuttle drive was excellent.
Thank you for your kind feedback about your experience, Ashley!
J
Being a contractor that is working out of town and traveling. It is comforting to know that I have dependable GMC dealership in Tom Ahl. The service department has been great to work with, in getting my vehicle in for servicing. Staff is always very pleasant to deal with. Thank you again for the dependable service.
Thank you for being our customer, John! We are here to help anytime you need!
j
Tom Ahl did a great job on my Buick and were very informative and professional. They kept me in the loop every step of the way as they settled with the warranty company and let me know what they said and what will be getting done, that there was a delivery delay of a part and when it was complete. I recommend their service!
Thank you for your feedback about your experience here at Tom Ahls!
J
Very fast and friendly staff. No high pressure non sense and fair trade in offers. Ask for Braden and enjoy your new vehicle.
We greatly appreciate your feedback about your experience buying a vehicle. We hope you enjoy your new vehicle!
G
Haven't bought anything yet. But sales rep. Andy(Andrew) Martin is very nice. He's not pushy like I'd characterized every salesperson person to be. I'm sure we'll be back but if your looking for an honest and friendly guy look Andy up. We bought a 2016 Hyundai Tucson. 50,000 miles. We recieved an excellent deal. Can't complain about the service. They went ahead and repaired a deep scratch on the back of the car. And they're going to detail the car as well. For finance we dealt with Wade Wright, finance manager. Both gentlemen were great to work with.
Thank you for such a great review, Laura. It was such a pleasure serving you! We look forward to seeing you again!
J
The body shop did a great job of getting my vehicle taken care of and keeping me informed on the insurance process.
Thank you for your feedback about your experience in our Body Shop, Janet!
M
I have bought 2 cars now from here and they always sell quality cars here the salesman are always nice and honest would recommend this place yo anyone looking for a goo used car
Thank you so much for your feedback and recommendation, Michael! We hope you're enjoying your vehicle!
D
Randy was very helpful as a salesman. I found a vehicle that I really like and was able to get.
Thank you for the kind words about your experience, Diana! Enjoy your new vehicle :)
T
I was very impressed by the whole purchase process at Tom Ahl. I had never had a dealership give so many benefits (option for Ziebart, extended warranty that was reputable, calling your insurance company to let them know of the new vehicle, and personalized follow up and care by the salesman during the process). I am used to the dealership being very interested in my business until I have bought a vehicle, and then they let you go after that and if you have problems with the new vehicle there is a begrudged response. Thank you very much.
We appreciate your feedback about your experience, Tim! Please don't hesitate to reach out if there's anything else we can do for you :)
a
We bought a used GMC Yukon XL from Tom Ahl back in 2013. We lived in Denver and the only reason we bought from across the country was because of the free lifetime powertrain warranty that came with the vehicle. Fast forward 8 years and we needed to replace our transmission. After talking to numerous managers at Tom Ahl, they found a convenient reason to not stand behind their promised warranty. I will never buy here again. They aren't honest and don't stand behind what they sell.
Thank you for reaching out, management is aware of the situation and if you have any further questions, you have our GM's number.
K
Great dealership to do business at. My salesman Trevor Howery was great and spends the extra time to go over the features of the vehicle. And extra props for getting me my new truck even before it was unloaded.
Congratulations on the purchase of your new truck, Kyle! Thank you for sharing your experience with us.
G
Just had my 2015 Buick Regal in to get serviced. The whole process was quick and easy. They always take GREAT care of all our repair needs. Hard to get a loaner vehicle, but the quality of service is tremendous!
Thank you for your review about your service experience, Gary! We look forward to seeing you again next time!
A
They always take my concerns very important. Cheri always has a smile on her face and is very helpful when I have to come in for oil changes on my car. Everyone is so very helpful each time!
Thank you for being our customer, Ashley! We look forward to seeing you again as well :)
G
Andrew and Amy were great! They were easy to work with and responsive to questions! Will be repeat customer!
Thank you for your feedback and your business, Gabe! We look forward to assisting you again!
A
I found it very easy to find what i was looking for, Gene made me feel very comfortable. Im glad i chose to buy from Tom Ahl.
Thank you for being our customer, Amy! We are here to help if there's anything else you need!
K
Andrew couldn’t have been more helpful. If you’re looking for a true no pressure experience while finding your next vehicle go see him, you won’t be disappointed.
We are glad you had a wonderful experience with Andrew! Congratulations on the purchase of your vehicle, Kory!
T
Great work had a issue and they just kept at it to resolve, would recommend to anyone.
Thank you for your feedback and recommendation, Tony!
K
I was very pleased with the selection of cars and great customer service I received from Danielle.
That is so great to hear, Keith! Thank you kindly for your feedback about your experience!
C
Body shop is terrible. They don't keep track of things, they don't use logic, they don't keep their word. Avoid at all costs.
G
I had been watching for a specific truck with specific features. This one showed up on the GMC website and I immediately called to see if it was available. The vehicle was in transit and not yet spoken for! First contact on Tuesday - by Friday I was driving this home. The dealership experience was great - we did most of the delivery work before I even arrived and Trevor was excellent at going over the features with me. You expect bad experiences when visiting a dealer? You won't have that at Tom Ahl!
We are glad you found the perfect truck, Gene!
J
All of the issues my vehicle had were addressed promptly and efficiently. They are so helpful with the whole process and inform you of every thing that needs done and the price/ costs involved. Very good about finding rebates available also. No complaints. Definitely confidence and satisfaction!!!
It was such a pleasure for our service team to get your vehicle back to operating at its peak performance, Julia. We are elated to see that you’re happy and hope you’ve found a local automotive home in us!
B
I didn’t make an appointment but just dropped my truck off for an oil change & tire rotation around 8 am on a Monday. They took all my info & checked all my lights. My husband followed me over to take me back home. I asked how long it would be & they said not long. At other places of course I’ve heard that before, that’s why I had my husband follow me over there so I wouldn’t sit there for several hours. It was just less than an hour when they called to tell me it was ready to pick up. So fast!! I would have waited if I’d known it would be that quick! Very pleased with their service! They were fast & very nice to daa was al with. I get coupons from them & the 8.qt oil change with tire rotation was only $47.95. I had reward points too & they helped me redeem some of them so I only paid $12.95. That was icing on the cake. I always have my oil changed at Tom Ahl’s service.
Thank you for the kind feedback about your experience, Barb! We are glad everything went well and we look forward to seeing you again next time :)
S
I really enjoyed my entire experience penitence. You can tell by the way.you are helped through the entire process, they enjoy helping you to get you in the budget and vehicle you want. It was a pleasure working with Scott Triglio, I will highly recommend him to my friends and family.
Thank you so much for your feedback, Shanda! We are glad you had a wonderful experience and we look forward to seeing you again in the future.
s
I have been taking my GMC Sierra to your dealership, since I have owned. You folks have always done me right. Thank you.
We appreciate your business and we are always here to help when you need it! Thank you for your feedback.
r
Wonderful people. Its been 10 yrs since I had to jump back on a car lot and a lot has changed for the better, no hassle very respectful and helpful employees and best of all the warranties that they have are out of this world it’s nice to own a hassle free vehicle that will be around for the next 15 plus yrs. Will deff pick up a car from them when my 09 mazda calls it a day.
Thank you for being our customer and for trusting us with your car purchase. We are here anytime you need us so please don't hesitate to reach out!
V
My association with Ahl's goes back over 50 years and has always been the best...At one time, I did all the radio commercials for Bill Ahl Buick on my radio show, "It's Happening With VaLaire" on WIMA radio. When it was time for a commercial, Bill would send a salesman and we would do the commercial together. If he wanted to promote the LeSabre he told me to do it alone since I always drove LeSabres.. I had my own tag line.."Dollar for dollar, mile for mile, there's no better car on the road today for you and your family than the Buick LeSabre ...How do I know? I drive one".... And everyone in Lima knew I drove one.. I was devastated when GM stopped making them! Of course, I bought another Buick (from Tom) but I still miss my LeSabre...... I'm now 95 and as long as I can drive, I'll be a Buick driver and Tom Ahl customer.......
We really do appreciate your review about your experience with us for over 50 years! Thank you for being our customer, VaLaire, and everything you've done for us. We look forward to seeing you again!
J
Tom Ahl did a wonderful job and made car shopping a breeze! Ryan was great and even provided activities to help keep our kids occupied. We were happy with the whole experience!
Thank you so much for your review about your visit here! We are glad everything went well :)
C
Just bought vehicle from Tom Ahl in Lima ohio it was easiest process I’ve ever experienced our salesman Ryan was great and really went the extra mile! This is my car place now. Thanks so much! And I love my new car !
Thank you, Christina, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!
R
Tom Ahl has lacked the professionalism to recognize I needed headlight replacement twice, failed to inflate my tires routinely, during that last 2 auto service appt’s. But the reason I rated this 3 is the cost was lower than the local lube shop which now I have to go to to ensure all issues addressed as they recognize my auto needs.
This has been made aware to the GM as well as the service individuals. Thank you for bringing this to our attention, Ronald.
M
I found the truck of my dreams at Tom Ahl Buick GMC unexpectedly, and Ryan Bowersock couldn’t have been more helpful! He answered questions, got me hooked up with Onstar, and shared all the cool features. Highly recommend!
Congratulations on the purchase of your truck, Mindi! Thank you for your feedback!
R
I bought a used 2019 Chevy Equinox Premier from Tom Ahl this past week. I was able to pick out the car, negotiate the price, and have it delivered to my home without ever stepping into the dealership. Tom Ahl and my salesman Randy Davis were excellent. Tom and Randy were more than fair in their deal and even generous in my trade-in allowance. I highly recommend Tom Ahl. I live in Cleveland, OH and the Ahl dealership is 3hrs from home, yet Randy gladly delivered my Equinox to my door and took my trade back. Never bought a car like this before, but it is a great way to do it.
We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to seeing you again!
K
Our family was on vacation when we were involved in an accident and our vehicle was not driveable. From the first person that answered my call at Tom Ahl to the gals in the body shop when I picked our vehicle up, customer service was exemplary!!
Thank you for your feedback about your experience, Kristen! We are always here to help so please don't hesitate to reach out :)
J
Wonderful experience Rick and Wade couldn't have been nicer to help me get in this very nice newer car.
Thank you, Jeff, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!
A
Very satisfied with the whole experience of purchasing our Yukon. From start to finish, was pleasantly surprised at how well the whole process was! Trevor was very personable and answered all of our questions satisfactorily. He also took the time to walk us through setting up our electronics and getting familiar with the vehicle itself. Never have we walked in a car dealership and felt totally satisfied, but that all changed when we walked into Tom Ahl!
Thank you, Angie, for sharing this wonderful feedback! Congratulations on your new Yukon! We are proud to provide you with the exceptional service you deserve! AHL of us greatly appreciate your business and look forward to your next visit with us!
P
At Tom Ahl Family Dealership you feel just like family from the moment you walk in the door. They truly care about you, your needs and what works best for you. The extremely important questions were asked like; what kind, what size, and most importantly what kind of payments I had in mind. Once I expressed my needs they quickly showed me the perfect vehicle for my needs. They met ALL of my needs for a car and for financing. What appealed to me even more was the lifetime Powertrain Warranty on Vehicles sold through Tom Ahl Dealership. Wow, did that give me peace of mind on my purchase. I can also say they care beyond the sale. After the sale was closed they made sure I knew how to operate all the features in my new car. Once I was home with my new car, they followed up to see if everything was fine or if I had any other questions. I would say they are a "super" dealership they would leap tall buildings to make everyone feel assured with their new car. Upon talking and dealing with Tom Ahl, Randy Davis and everyone I knew this was where God wanted me to go for a new car. Each day I smile and thank God for answered prayer and praise him every day I start my new car.
Thank you for your kind words and for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We truly value your time and business and look forward to continuing to support you in the future!
C
Had a wonderful experience here on purchasing a vehicle the salesperson Tait was just wonderful an helpful in the purchase. Maggie in finance was also wonderful an helpful. TOM even thanked us for are purchase. The ahl family is a true blessing to the community
Casey, thanks for the wonderful review! We love treating each of our customers with the kindness and gratitude that they deserve. If you ever have any future automotive needs, our team will be thrilled to serve you.
B
Simply the best and most comfortable service. My salesman Adam Hooker was professional and yet very caring, made me feel so welcome there. And I got to meet Tom Ahl the owner..very polite and caring..I bought the Jeep Cherokee Latitude 4x4 with black exterior and interior..that I wanted.
Thank you, Brenda, for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again in the future!
C
Scott Trigilio was super nice and helped me get into a car perfect for me! Never tried to push anything I wouldn’t have liked. Made the whole process super easy!
We are glad you got into the perfect vehicle, Carrie! Thanks for your feedback about your experience.
t
Terry, our salesman, could not have been nicer. Everything from appraisal (Steve Bales) to final paper work (Jay) and telling us about our tech (Trevor) was done in a timely manner. Just an all around great job!
Good morning Tom, we are so happy to hear about your 5-star experience! We value your time and business and look forward to continuing to support you in the future!
A
I was an out of state buyer from a few hours away and worked with Andrew Martin, at the Buick dealership. It was by far my best dealership experience! He was kind and polite and had everything ready to go when I arrived, making for a quick return home. I have never seen a Buick dealer as nice as this one either. Tom has done a wonderful job making a great dealership team at the Buick location!!
Thank you, Austin, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!
B
Big thank you to Randy Davis and everyone else at Tom Ahl. My wife and I both got new cars withing the last couple months and Randy helped us find what we wanted within our budget. The buying process was quick and easy and we love our vehicles.
Thank you so much for sharing your buying experience, Bryden! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.
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FAQs
1. How to Get Access With Tom Ahl Buick GMC?
You can call them at this phone number +1 419-228-2345. Or you can go to their website and submit the application form online.3. What Services Can I Find In Tom Ahl Buick GMC?
Tom Ahl Buick GMC offers you a wide range of services which include: '- Car finding service
- Car leasing
- Financing
- Lending
- Test driving
5. Is Tom Ahl Buick GMC an Agency or a Lender?
Tom Ahl Buick GMC is a GMC dealer. To make things easier, iPaydayLoans allows you to access a large network of trusted lenders over the internet. You can secure a small personal loan via us with no hard credit check.
2. Where Is Tom Ahl Buick GMC? How Can I Find It?
Tom Ahl Buick GMC is located at 2525 Allentown Rd, Lima, OH 45805, United States. You may refer to the map and find the most convenient way to access it.4. How Can I Secure a Loan at Tom Ahl Buick GMC?
You can go to their website and submit the application form online. If you are looking for same day payday loans over the internet, you can turn to iPaydayLoans for more details.6. What Can I Do if I Can Not Afford to Rapay My Loan?
You can communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different standards to deferred payment. It is of great importance to check carefully before signing the loan agreement.7. Does Tom Ahl Buick GMC Offer Loans for People With Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just check out our platform to get a long term installment loan even with bad credit.