The Julie Arnold Team-Highlands Residential Mortgage Westpark Dr, Brentwood

Julie and her team are OUTSTANDING! As a residential real estate agent, I appreciate her commitment to excellence and total professionalism. Julie genuinely cares about her clients and will move Heaven and Earth to get things done. There is a reason she is one of the top 1% mortgage lenders in the entire United States.

I had started with a different refi company and that process had been just awful and never ending (90 days and we still had not rate locked!). A friend of mine recommended Julie as they had recently refinanced with her, so I switched to Julie and she was fantastic! For a refi it was pretty painless and we got done in thirty days. Her team was excellent and super easy to work with and I hope to be able to recommend them to many people in the future.

Julie is very efficient and professional, she helped us to get the cash out refi funded in less than 30 days, that is amazing! The company's online application system is very user friendly. The application process is simple and enhanced by technology.

Great company to do business with and will be my go to for all my future mortgage transactions. Trevor is the rockstar who helped us and was extremely helpful and responsive with our purchase.

Greg was great during the whole process and answered all my questions in a timely manner no matter the day or time.

Not impressed with the haggle I had to go through. Many things were held up during the process, communications were not clear and concise and dealt with least 4 different folks within this deal and seemed that no one shared information with one another. It was a frustrating experience.

We were lucky enough to find Julie and her team when we were trying to finance the purchase of a house last year. She and her team were incredibly responsive, helpful, and supportive. Having purchase houses previously and been through the at times painful mortgage process we were amazed at how positive Julie made it. We elected to refi recently and, once again, Julie made it easy, successful, and found us a great interest rate. If ever we need to get a mortgage again we will certainly turn to Julie.

I would definitely recommend Highland Mortgage to anyone. April and her team was very professional and provided excellent customer service. They made my first home buying purchase very easy and smooth.

April possesses the following skills and I am happy to work with her. Problem-Solving Skills, Clear Communication, Friendly Attitude, Empathy, Business Acumen, Product/Service Knowledge and Strong Time Management.

April and her team were incredible. I will recommend them to others and use them again if the opportunity arises.