Tewksbury Federal Credit Union Main St, Tewksbury

Soon after joining the fcu the staff started greeting me by name as soon as I walked in the door. That's never happened with any other bank. They have been spectacular in every banking case. I haven't used anything beyond basic banking yet. No complaints. Only praise.

It feels like Banks used to feel. The services is fast, friendly and efficient. Remarkably hassle free! They actually smile and make eye contact. My family will never go anywhere else now.

I don't know who this lady is with the poor review but she clearly isn't talking about tfcu! The customer service at this Credit Union is outstanding! Fast friendly and efficient and 10 out of 10 times will go out of the way to help you out... If you want to bank with a place that knows you by name look no further

I FIND THE SERVICE AND ALL THE WORKERS AT THE CREDIT UNION EXTREMELY PLEASANT, KNOWLEDGEABLE AND COURTEOUS. I HAVE BEEN A MEMBER FOR OVER 40 YEARS AND HAVE TAKEN ADVANTAGE OF MOST OF THEIR SERVICES AND OFFERINGS.THERE IS NEVER MUCH OF A WAIT,YOU ARE IN AND OUT IN MINUTES. I'M SURE THAT ISSUES ARE VERY FEW AND FAR BETWEEN.GIVE THEM A TRY,YOU WON'T BE SORRY.

Best service, friendliest staff ever!! Love them!! Wouldn’t change for anything!!

Worst customer service. I have always used small credit unions. One of the benefits is the personal service, but that is lacking here. I have been a customer at this credit union for over four years, and the staff is often rude and inconsiderate. Don't forget to fill out a deposit slip and write your account number on the back of your check! You'll get reprimanded! First off most other banks don't use them, second my old bank used to fill it out for you. I have also used Lowell Bank, now Sage Bank and their staff on Hurd St is always very friendly. I finally switched and closed my account with TFCU and I am much happier.

I have had this bank for almost a year. I have also had my card info stolen, the fraud company called me immeadiately and put a stop on my card. They printed me out a new card the same day. No fees for using their bank accounts I've never been more happy.

So far I like this CU. I've used commercial banks in the past with only a savings acct at another c.u. I've had problems with the drive up ATM not accepting checks. Very inconvenient.

A great Bank . The people there are very kind and helped me through a large problem over a lost Money order.

Not very helpful when I really needed them!